Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

LTE and Voice = VoLTE

Every year, Ericsson puts out a nice overall Mobility Report in June.  I’m finally getting around to reading it now.  There is some...

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ViziApps: A Great Tool for the Citizen Developer Revolution

Recently I had to prototype an iOS app for a project I am working on and did a lot of research to...

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Execution, Flexibility, Safety, Ease of Use Key to Digital Success - Lessons from Gitex 2016

The etisalat and Nissan Smart Car collaboration, the robot policeman, and James Baresse's presentation on three needs for digital payment system success...

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Are You Managing Hours or Outcomes?

Another consultant is having a trying experience with a client. The client wants to see the consultant in the office more,...

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Whatever Happened to Dialogic Boards?

I stopped wearing Dialogic shirts in airports many many years ago, simply because I often got stopped by people who used our...

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ORBCOMM Looks to Become Complete IoT Solutions Service Provider

One of the topics discussed often among communications service providers is whether they want to be relegated to dumb pipes or they...

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Your Phone Just Ate Your Car Key

Are you ready for your new digital future? It’s a great question to ask as the role your mobile phone plays in...

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IP Communications Fuel Haiti Relief Efforts

January 13, 2010

Vocati Communications, a DIDX partner, provides one of the few communications channels that are live right now in Haiti. Andres Acero and/or Bill McCarthy who in Haiti now will be interviewed by CBS co-anchor concerning these efforts. I am asking you to collaborate with Vocati to bring peace, stability, and life repair back to the Haitans. We are especially looking for donations in IP communications area.


SIP Trunk Summit: Compelling Reason to Attend ITEXPO

January 13, 2010

But don't believe me. I interviewed Steven Johnson, a president of Ingate Systems, the group who is producing the SIP Trunk Summit for your satisfaction.

It is scheduled at ITEXPO January 20-22, 2010 in Miami Beach, Florida. Listen to Steve talk about it on the DIDX podcast. Read the transcript of his talk with me.

You'll meet reps like Graham Francis from TheSIPSchool and also those from Avaya, Digium, Ingate itself, ShoreTel, VOIPSA,, Dialogic,  Cbeyond, Mitel NetSolutions, The SIP School, Intertex Data, DataAB, and the SIP Forum. Participate in the complete sessions and get one valuable SIP certificate.

3D and IPTV with or without Glasses

January 12, 2010

I spied the title of A. Michael Noll's "A 3D TV Bubble is emerging" and frankly, it sent me researching the web and thinking about my own fascination with 3D (or even 4D.

One Sunday late afternoon, I paid to see Avatar by myself. I liked it. I loved the aesthetics of the scenery, backgrounds, living creatures and the interesting appearances of the avatars. I thought the movie itself was predictable. I would rather watch the Matrix series or even Cloudy with a Chance of Meatballs again and learn something new than to watch Avatar again.

The author of the article in my email stated that Sony seemed to be betting its future on 3D at the CES show.

Oh but T.38 Just Isn't Reliable!

December 28, 2009

My company works with thousands of IP communications companies, CLECs, incumbents, wireless operators and entrepreneurs from as many as 170 nations right now through our DIDX and Techistan services. Today I was able to peek at another interesting experiment with fax over IP. 

From a voip solution developer in the industry who helps DIDX buyers implement the DIDX API: "We just sent a 23 page fax, sent from a Comcast
landline to a Canadian number, received in one of our new wholesale client's servers through PRI.

Then we sent to a secondary PBX where the WebGUI is, via IAX.

Those are some of the area codes that a new DIDX seller will have available.

Meet Seawolf Technologies ITEXPO Booth 524

December 28, 2009

The happening event and place in time is INTERNET TELEPHONY Conference and EXPO - January 21st - 22nd in Miami Beach.
I hope to highlight a different company every few days who will be exhibiting, presenting or sponsoring. Seawolf Technologies is my choice today. I met Margaret Morrissey, their Director of Sales and Marketing a few years ago, always I'm impressed with her sincere focus on her clients and their success. They will be at booth 524! 
Seawolf Technologies can get you into the lucrative VoIP phone business with a turnkey solution with your own brand name and style. At their booth, you will be able to participate in a demo of XRainbow, their SIP based Softswitch offering with a total billing management system.

Mobile and Wireless to Take over IP Communications

December 16, 2009

Maybe not, but ...

On November 3, 2008

, I noted that out of five of my best girl friends, three had gotten rid of their landline phones. One was using Verizon on a Blackberry Curve. One was using T-Mobile. Another AT&T on a Nokia E61i like I was.

IP Communications Companies Looking for Project Manager?

December 16, 2009

We have some very talented people in Northwest Florida, and Sarah Cook is one of them. She recently sent me this message with her resume, and hmm... yes, it is a bit un-orthodox but sometimes I am known for that... but I'm going to share her resume with you in the hopes that she will be hired!

IP Communications Solve Problems Faster

December 11, 2009

This is the way to get things done in a digital world. (They used Dim Dim, Qik, and Camstudio.)

CIO: I've asked Graphic Editor to create a banner for the top area of our page last week, but I just noticed that you gave us detailed directions. I have forwarded this to him today.

Will Friendster Trounce Facebook and MySpace?

December 10, 2009

On December 10, 2009, the Wall Street Journal published an article that "Malaysia-based MOL Global Pte. Ltd. has agreed to acquire all of Friendster Inc. ... MOL Global is an affiliate of unlisted MOL AccessPortal Berhad, a company that operates and develops payment systems. MOL's main shareholder is Berjaya Corp. (3395.KU) Chairman Vincent Tan"

Want to hear more?

Friendster aims to make other social networks such as MySpace, Facebook, Hi5, Orkut, and Tagged look like "a day at Grandma's knitting sweaters and doing word searches." It is more about "connecting smiles." 

I have a friend named Iris in Singapore who chatted with me on Google Talk about how much fun she thinks Friendster is.

How to Get Your Customers and Employees to Love You

December 9, 2009

The Cult of the Customer (or is your Team, your staff?) Erik Linask just sent me this invite and I want to pass it on to others.

When: Wednesday December 9, 2009 2:00 pm ET 11:00am PT 
What: 1 Hour Live Webinar with Q&A 
Where: Online 
Cost: Complimentary 

The customer experience has never been more important than it is in today's service environment. Customer service is driven by the customer experience and the people inside a company provide that experience - whatever employees experience on the 'inside' is similar to what customers will experience 'on the outside.' 

In this thought provoking webinar, you will be compelled to ask the following: Is my company in alignment? Does every employee understand the vision? Do our employees love their jobs? 

Discover the concepts, lessons and strategies that will show you how to build a customer service culture that will make your customers and employees 'amazing.' 

Based on the speaker's best-selling book, The Cult of the Customer, you will be introduced to powerful customer service and experience concepts that can help increase: 
Customer loyalty 
Employee morale 
Employee loyalty 
Value to your customers 
Your bottom line 
The value of your brand 

After the presentation, the Webinar will be open for a live Q&A.

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