Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

IBM, Mitel, Wearable Tech round out Latest ITEXPO News

Its been an amazing ITEXPO so far - wow. In case you missed some of the happenings from day 1, here are...

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3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company...

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Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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Least Cost Routing Made Simpler and Less Secretive

May 2, 2013

Talk to anyone involved in voice over Internet or any type of telecommunications, and the terms "termination," "routes," "minutes," and "LCR" always creep in, but like the verb "creep," it traditionally seems so secretive. I have often laughed as I ask, why is it that all these face shots of beautiful young women fill Yahoo! forums, Google hangouts and Facebook pages talking about grey and white routes such as "BD PURE CLI => 0.0317$ / 2.22tk,"INDIA Gray.................. 0.0102," or "SELLING CHEAP 2126 MOROCCO AND 53 CUBA?" How do we make a choice in what seems like a totally cryptic wholesale telecom business space? Abe Haim may know.

A telecommunications veteran recommended that I interview Abe Haim, the Director of LCR Solutions, who is an expert at LCR and has been interviewed already by VoIP Users Conference.

Hipsters' Love Hate Relationship with Technology, Maybe

April 27, 2013

Obsessed with a desire to avoid the chaotic, social technical life of modern society, hipsters find themselves in the state of "maybe" that Carly Rae Jepsen is famous for, but instead of about a lost love, it is about technology and the relationship of people with technology.

Hipsters ride fixed-gear bikes, shoot pictures with Polaroid SX-70s, swear by Craigslist, use Viber or Vippie to talk (not Skype) with a faux analog handset plugged into a cell phone, and wear flannel shirts and kitschy cable knit sweaters from the local thrift store or Aeropostal (shh). They exude the age old inner conflict in the hearts of woman and mankind between the group and the individual, but favoring the individual. To opt out or to embrace?

What if All VoIP Carriers Were Connected Transparate Style?

April 16, 2013

"What if every carrier could be in direct contact with all other carriers on this planet? Sounds like a big idea ... like what do we mean by that? I mean virtually connected via rates and targets?" Eugene Nedbailo asks at the beginning of our audio interview with him about Transparate.

What Do you Call a Non Toll Free DID or Phone Number?

April 12, 2013

One of my favorite online locations to collaborate is in my own Facebook   network. It is filled with providers, developers, reviewers, early adopters and other users of IP communications, Internet security, social media, healthcare, exercise and nutrition, and more. Recently I asked this question, "s there a specific name for telephone numbers or virtual phone numbers that are not toll free besides DID, DDI, IDD and non toll free? My mind draws a blank as I am working with a team on a new Wikipedia page."

Answers came from telecommunications, open source telephony, and voice over Internet users, providers, developers, engineers, and marketing persons.

Dotcom-Monitor VP Brad Canham on Website Monitoring Technology and Education

March 1, 2013

Web application monitoring, website monitoring for website and Internet performance improvement are important for customer retention, sales, trust, and respect. Visit a website that is down, that is slow, or that is not working like it should and you go to the competitor whose website is up and working great. Dotcom-Monitor's VP Brad Canhan answered questions posed by DIDXchange telecommunications and mobile service provider members, in general about Internet performance, but in specific about proactive Internet performance improvement and also what can go wrong such as hiring new, inexperienced services. We discussed what customers feel and see while participating in business on the internet as well as the technical stuff in the background such as routing and access problems and remote traceroute.

White Label Cool Mobile Voice Video IM App Vippie

February 12, 2013

Vippie mobile dialer created more than a stir at ITEXPO East 2013, and now, those who can make it to Barcelona for GSMA World Mobile Congress ... can be a part of the action again. Some may think that I am such a blatant marketer or marketeer, but when I find any app, service, or product that is useful, life-enhancing, and lucrative, I am there sharing what the team behind it ... has to say.

GoAnimate your Social Media Message, I Did for ITEXPO

January 29, 2013

AudioCodes' Alan Percy on SIP and Unified Communications

January 29, 2013


"Folks say, 'I've got a SIP-based contact center, and I've got a SIP-based PBX. They are both SIP, so they should just be able to plug right into each other."

 

Right? But AudioCodes' Alan Percy says, "The answer is often 'No.' Behind all that ... the SIP specification is a product of IETF which is the Internet Engineering Task Force.

Sharing Experience with First Computer Purchase

January 15, 2013

My freshman year Introduction to Computers class professor told me I had no future in computers and not to take the class again. I was depressed for several weeks. Then, I saved up until I could buy my own computer. I bought a Tandy 1000 HX which had a 3.5" floppy instead of a 5.25" one.

Need Eight Arms to See Social Media ROI nbm

December 17, 2012

What keeps so many companies from using social media? The boss asks important questions, "Where’s the ROI of social media? Why should I gamble my marketing team's time? How do we make the most out of the world's vast volume of digital data in the area of social media?" 

 

Oktopost, a hot, new social media marketing platform for business looks like it fits the "effective use of social media" bill.
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