Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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When Does WebRTC Need a Media Server? Reason #6

In a recent blog about the current state of WebRTC, I mentioned that readers should check out an excellent white paper...

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The Six Degrees of Mobile Data Plan Innovation: It's Not All About Data- Mobile Voice and Messaging Share Plans Offer Plenty of Appeal

Alcatel-Lucent’s Rich Crowe continues the Six Degrees of Mobile Data Plan Innovation blog series by examining the degree to which consumers are interested in share plans that include unlimited voice and messaging but don’t include data.

The last Six Degrees blog explored consumer attitudes toward two different mobile share plan options: sharing data only and sharing voice, messaging and data. This blog will explore attitudes toward a 3rd option: sharing unlimited voice and messaging — but not data — across multiple devices or subscribers.

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200G Optical Networks: What you need to know

By: Earl Kennedy, IP Transport Product Marketing, Alcatel-Lucent

Optical network operators have already made the move to 100G. But skyrocketing bandwidth demand means many are already pondering what’s next. With a 200G optical solution hitting the market, you probably have questions about when to move to 200G optical – and what you need to know when you make that move.

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Least Cost Routing Made Simpler and Less Secretive

May 2, 2013

Talk to anyone involved in voice over Internet or any type of telecommunications, and the terms "termination," "routes," "minutes," and "LCR" always creep in, but like the verb "creep," it traditionally seems so secretive. I have often laughed as I ask, why is it that all these face shots of beautiful young women fill Yahoo! forums, Google hangouts and Facebook pages talking about grey and white routes such as "BD PURE CLI => 0.0317$ / 2.22tk,"INDIA Gray.................. 0.0102," or "SELLING CHEAP 2126 MOROCCO AND 53 CUBA?" How do we make a choice in what seems like a totally cryptic wholesale telecom business space? Abe Haim may know.

A telecommunications veteran recommended that I interview Abe Haim, the Director of LCR Solutions, who is an expert at LCR and has been interviewed already by VoIP Users Conference.

Hipsters' Love Hate Relationship with Technology, Maybe

April 27, 2013

Obsessed with a desire to avoid the chaotic, social technical life of modern society, hipsters find themselves in the state of "maybe" that Carly Rae Jepsen is famous for, but instead of about a lost love, it is about technology and the relationship of people with technology.

Hipsters ride fixed-gear bikes, shoot pictures with Polaroid SX-70s, swear by Craigslist, use Viber or Vippie to talk (not Skype) with a faux analog handset plugged into a cell phone, and wear flannel shirts and kitschy cable knit sweaters from the local thrift store or Aeropostal (shh). They exude the age old inner conflict in the hearts of woman and mankind between the group and the individual, but favoring the individual. To opt out or to embrace?

What if All VoIP Carriers Were Connected Transparate Style?

April 16, 2013

"What if every carrier could be in direct contact with all other carriers on this planet? Sounds like a big idea ... like what do we mean by that? I mean virtually connected via rates and targets?" Eugene Nedbailo asks at the beginning of our audio interview with him about Transparate.

What Do you Call a Non Toll Free DID or Phone Number?

April 12, 2013

One of my favorite online locations to collaborate is in my own Facebook   network. It is filled with providers, developers, reviewers, early adopters and other users of IP communications, Internet security, social media, healthcare, exercise and nutrition, and more. Recently I asked this question, "s there a specific name for telephone numbers or virtual phone numbers that are not toll free besides DID, DDI, IDD and non toll free? My mind draws a blank as I am working with a team on a new Wikipedia page."

Answers came from telecommunications, open source telephony, and voice over Internet users, providers, developers, engineers, and marketing persons.

Dotcom-Monitor VP Brad Canham on Website Monitoring Technology and Education

March 1, 2013

Web application monitoring, website monitoring for website and Internet performance improvement are important for customer retention, sales, trust, and respect. Visit a website that is down, that is slow, or that is not working like it should and you go to the competitor whose website is up and working great. Dotcom-Monitor's VP Brad Canhan answered questions posed by DIDXchange telecommunications and mobile service provider members, in general about Internet performance, but in specific about proactive Internet performance improvement and also what can go wrong such as hiring new, inexperienced services. We discussed what customers feel and see while participating in business on the internet as well as the technical stuff in the background such as routing and access problems and remote traceroute.

White Label Cool Mobile Voice Video IM App Vippie

February 12, 2013

Vippie mobile dialer created more than a stir at ITEXPO East 2013, and now, those who can make it to Barcelona for GSMA World Mobile Congress ... can be a part of the action again. Some may think that I am such a blatant marketer or marketeer, but when I find any app, service, or product that is useful, life-enhancing, and lucrative, I am there sharing what the team behind it ... has to say.

GoAnimate your Social Media Message, I Did for ITEXPO

January 29, 2013

AudioCodes' Alan Percy on SIP and Unified Communications

January 29, 2013


"Folks say, 'I've got a SIP-based contact center, and I've got a SIP-based PBX. They are both SIP, so they should just be able to plug right into each other."

 

Right? But AudioCodes' Alan Percy says, "The answer is often 'No.' Behind all that ... the SIP specification is a product of IETF which is the Internet Engineering Task Force.

Sharing Experience with First Computer Purchase

January 15, 2013

My freshman year Introduction to Computers class professor told me I had no future in computers and not to take the class again. I was depressed for several weeks. Then, I saved up until I could buy my own computer. I bought a Tandy 1000 HX which had a 3.5" floppy instead of a 5.25" one.

Need Eight Arms to See Social Media ROI nbm

December 17, 2012

What keeps so many companies from using social media? The boss asks important questions, "Where’s the ROI of social media? Why should I gamble my marketing team's time? How do we make the most out of the world's vast volume of digital data in the area of social media?" 

 

Oktopost, a hot, new social media marketing platform for business looks like it fits the "effective use of social media" bill.
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