Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama .....
2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell
CloudTC and N-Able Acquired
"Australian-owned IP PBX systems company, Vixtel, has completed the acquisition of Silicon Valley based glass phone developer, CloudTC, for an undisclosed figure,"...
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ProfitBricks: Where InfiniBand Meets Cloud 2.0
In a recent meeting with William Toll and Pete Johnson of ProfitBricks, the pair were ecstatic to explain how their company has...
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Proactive Care Puts Operators One Step Ahead
By Thomas Fuerst, Senior Director, Multimedia Solutions MarketingAlcatel-Lucent
Monitoring and analyzing network data proactively saves operators time, money, and customers.
When a network service fails, it makes headlines, ticks off customers, and costs that network operator money. When a failure is headed off in advance, on the other hand, there might not be praise-laden headlines, but it's newsworthy nonetheless.
The traditional approach to customer care has typically been: a disgruntled customer calls customer service and complains of a service interruption or problem; the rep, learning of it for the first time, sends out a technician the next day, and eventually finds a resolution. Often, customers are left feeling put out, and the operator has spent significant time and money resolving the problem. Even worse is the customer who doesn’t call and just feels this is ‘typical’ of their network experience. That is a customer at risk of leaving.
Proactive care flips this dynamic on its head by using predictive analytics to identify potential outages or errors in the network and stop them before they occur. It consists of three main parts: one, constantly monitoring and measuring data on the network; two, real-time analysis of the data; and three, the most important, acting on that analysis to fix the problem.
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10 Lessons from Volleyball
I've played volleyball for over 25 years. I have traveled around the US to watch the pros live - both indoor...
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Emerging Threats Combats a Million Plus Pieces of New Malware a Week
There are 250,000 plus new pieces of malware being produced each day equating to one piece per person in the US in...
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NFV-Based Software Telcos Need OSS/BSS Interoperability
One of the goals of ETSI NFV is to allow new entrants to provide solutions to carriers based on software instead of...
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SysAid's Lifshitz: The Cloud Will Dominate ITSM Market
Cloud computing has really become a household word with mainstream media outlets running stories on television about the growth in the space...
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July 26, 2009
iViaWorld is a B2B Travel Marketplace that uses SMS, VoIP, SIP, IM, email and more. They have appointed Net Magic to maintain its server. iViaWorld connects buyers and suppliers globally.
"FlightRaja Travels, the parent company of iViaWorld has appointed Net Magic a managed IT service provider, specializing in Internet data centers to maintain the server. The server has been hosted at the Information Technology Park (ITPL) in Bangalore."
See remainder of the article on CXOtoday.
"FlightRaja Travels, the parent company of iViaWorld has appointed Net Magic a managed IT service provider, specializing in Internet data centers to maintain the server. The server has been hosted at the Information Technology Park (ITPL) in Bangalore."
See remainder of the article on CXOtoday.
Philippines' Cities Evaluated by Next Wave Cities
July 26, 2009
Another reason for IP communications companies to take part in the ITU Telecom World 2009 in Geneva, Switzerland. See sponsor pages, media partner list, exhibit, register and sign up as press. ITU's event only occurs every few years. Don't miss.
"THE COMMISSION on Information and Communications Technology (CICT) is bent on building an ICT hub in every province in the country, having seen the importance of ICT in economic development and nation-building.
During the launch of the Next Wave Cities 2009 annual report yesterday, CICT Chair Ray Anthony Roxas-Chua III said the commission would constantly update its list of cities to be assessed under the Next Wave Cities program, identifying urban centers most suited for business process outsourcing operations."
More information is at Business Inquirer, the original source!
"THE COMMISSION on Information and Communications Technology (CICT) is bent on building an ICT hub in every province in the country, having seen the importance of ICT in economic development and nation-building.
During the launch of the Next Wave Cities 2009 annual report yesterday, CICT Chair Ray Anthony Roxas-Chua III said the commission would constantly update its list of cities to be assessed under the Next Wave Cities program, identifying urban centers most suited for business process outsourcing operations."
More information is at Business Inquirer, the original source!
Musicians Interest VoIP Companies at Imagine Cup
July 26, 2009
An excerpt from the article at Inventors Digest regarding an invention entry in the Imagine Cup 2009, "
Another team from Russia, OmniMusic, solved the latency problem with Internet video streaming. The team won the competition's software design prize in 2005. Teammates Stanislav Vonog, Nikolay Surin, Alexander Popov and Ruslan Gilfanov were musicians from different parts of that country and wanted to rehearse remotely in real time.
They marketed themselves to the music industry. Turns out the Internet phone or VOIP carriers were the most interested in their technology."
Eavesdrop on Facebook Wall: iPhone or Nokia?
July 26, 2009
Want to eavesdrop?
Copy of Mary Anne Tolentino's Facebook wall discussion on Nokia or iPhone...
Mary Anne Tolentino... someone told me Texting in iphone is quite challenging. I tested it a few days ago in the apple store, medyo hard nga....easier with N97. Ergo, I need to decide will it be N97 or Iphone 3GS?
Copy of Mary Anne Tolentino's Facebook wall discussion on Nokia or iPhone...
Mary Anne Tolentino... someone told me Texting in iphone is quite challenging. I tested it a few days ago in the apple store, medyo hard nga....easier with N97. Ergo, I need to decide will it be N97 or Iphone 3GS?
Cool to See Conferences Using Social Marketing Tools
July 22, 2009
And some in a very natural and inviting way.
Check out the following and decide who is leveraging the best. SEM (social engine marketing) is a hot tool for monetizing IP communications, especially if you're a natural!
Cluecon Aug 4-6, 2009 in Chicago, IL
On Linkedin
On Facebook events and groups
On Twitter
ITCN Asia Aug. 11-13, 2009 in Karachi, Pakistan
On Linkedin
On Facebook events
ITEXPO West, 4G Wireless Evolution Sept. 1-3, 2009 in Los Angeles, CA
On Linkedin
On Facebook events and pages
On Twitter
4G World scheduled Sept. 15-18, 2009 in Chicago, IL
On Linkedin
On Facebook events and pages
On Twitter
ITU Telecom World Oct. 5-9, 2009 in Geneva, Switzerland
On Linkedin
On Facebook events
On Twitter
CTIA Wireless I.T. & Entertainment® Oct. in San Diego, CA
On Linkedin
On Facebook events and pages
SUPERCOMM Oct. 21-23, 2009 in Chicago, IL
On Linkedin
On Facebook events and pages
On Twitter
5th Annual VoIP Conference and Expo Oct. 28-29, 2009 in Chicago, IL
Illinois Institute of Technology, Wheaton, IL campus
On Linkedin
On Facebook events and pages
On Twitter (not directly but you can follow Warren Bent who will keep you posted)
Check out the following and decide who is leveraging the best. SEM (social engine marketing) is a hot tool for monetizing IP communications, especially if you're a natural!
Cluecon Aug 4-6, 2009 in Chicago, IL
On Linkedin
On Facebook events and groups
On Twitter
ITCN Asia Aug. 11-13, 2009 in Karachi, Pakistan
On Linkedin
On Facebook events
ITEXPO West, 4G Wireless Evolution Sept. 1-3, 2009 in Los Angeles, CA
On Linkedin
On Facebook events and pages
On Twitter
4G World scheduled Sept. 15-18, 2009 in Chicago, IL
On Linkedin
On Facebook events and pages
On Twitter
ITU Telecom World Oct. 5-9, 2009 in Geneva, Switzerland
On Linkedin
On Facebook events
On Twitter
CTIA Wireless I.T. & Entertainment® Oct. in San Diego, CA
On Linkedin
On Facebook events and pages
SUPERCOMM Oct. 21-23, 2009 in Chicago, IL
On Linkedin
On Facebook events and pages
On Twitter
5th Annual VoIP Conference and Expo Oct. 28-29, 2009 in Chicago, IL
Illinois Institute of Technology, Wheaton, IL campus
On Linkedin
On Facebook events and pages
On Twitter (not directly but you can follow Warren Bent who will keep you posted)
Shoretel Gives a Free Unified Communications Handbook
July 20, 2009I read once where someone made fun of a member of the Asterisk-Biz list for making a statement with the phrase "VoIP providers like Shortel" as if Shoretel was synonymous with VoIP. There was nothing to laugh at then and nothing to laugh at now. The company is giving a free unified communications handbook, too.
From the About Us page on Shoretel website... "ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP unified communications systems.
165 Nokia Employees Move to Accenture Re: Symbian
July 19, 2009
Nokia has agreed to sell the professional services unit of its Symbian mobile phone operating system to the U.S. consulting firm Accenture, officials say. Symbian faces competition "from Apple's iPhone, Google's Android and Research In Motion's BlackBerry, Information Week said."
Dusan Belic at IntoMobile blog notes... that 165 Nokia employees will be transferred to Accenture. Find out more about Symbian on Wikipedia and the Symbian Foundation website. Listen to my interview with a two time Nokia competition winner Bernd Wiegmann who is a Symbian expert on DIDX podcast.
Dusan Belic at IntoMobile blog notes... that 165 Nokia employees will be transferred to Accenture. Find out more about Symbian on Wikipedia and the Symbian Foundation website. Listen to my interview with a two time Nokia competition winner Bernd Wiegmann who is a Symbian expert on DIDX podcast.
Website Value Calculator
July 15, 2009
Try it and I am looking forward to people's opinions and experiences with the Website Value Calculator.
Enter a valid URL, not a sub-URL, and see what WebsiteOutlook calculates as the value of the website. They note the number of hits, page rank, daily ad revenue, backlinks and more.
Enter a valid URL, not a sub-URL, and see what WebsiteOutlook calculates as the value of the website. They note the number of hits, page rank, daily ad revenue, backlinks and more.
