Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
37 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

Genesys Bought Altocloud Because AI is the Future

Genesys has completed the acquisition of privately-held Altocloud Ltd., a cloud-based customer journey analytics provider founded and led by CEO Barry O'Sullivan.We...

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The Rise (Again, and again, and again) of Edge Computing

Where computing power resides is like a sin wave.  Just ebbs and flows from being centralized to being on the edge.  When...

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WWIII: Fight Between BigTech AI, Regulators and Lawyers is Coming

The EU's GPDR or allows General Data Protection Regulation which goes into effect next year includes a right to an explanation of decisions...

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EU GPDR Devastating to AI

Very important guest blog post originally found on Techzone360.Last September, a U.K. House of Commons committee concluded that it is too soon to regulate...

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Where is the Money in Communications Platform as a Service

How can today's wholesale carriers, operators and service providers meet the needs of those hanging on to PSTN and such while at...

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Where your UC solution should be is not the same for every business

There are quite a few debates about where a business Unified Communication solution should physically be located.  Should it be customer premise...

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CafeX Sees Call Center Converging with CRM

CafeX EVP Sajeel Hussain sees a convergence between the CRM space and contact centers and he's in a great position to know...

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Apps Like Truphone Reduce Dependence on Transportation?

October 5, 2009

My Dad was an airplane mechanic in the U.S. Navy, and when he retired, switched to automobile mechanics. (Somewhere in between he took a break with theology.) We were talking about cars last week in the middle of me making him a guinea pig in testing different mobile voip applications and instant messenger applications with voice on laptop to laptop. This conversation which I meant to record was on Truphone.

Podcasts Let you Market on MP3 Players

October 2, 2009

Bending the Needle, Fresh AirVoIP Users Conference and Geekspeak galvanized me to start podcasting. What a choice! What a garden! What a candy store! Just download to your favorite MP3 player, go for a walk, be entertained and/or educated.

Spoiled on Working Every Other Where I Want

September 28, 2009

When one's employee or team (also in my opinion negatively known as staff or human resources) buys into its work and task area assignment, he, she or they can be trusted to work anywhere, any time and in any way. When the boss gives this type of work group access to making suggestions and changes, the company can soar financially. The enthusiasm and drive will be seen by other potential employees, customers, and suppliers. But what is needed to work anywhere, any time and in any way and how?

$24.99/month Vonage Offer Unlimited Calls to 60+ Countries Including India

September 21, 2009

No joke! $24.99 per month for Vonage's unlimited calling to 60+ countries with calls to cellular phones excluded, and yes, India and Mexico are included... next step would be to offer phone numbers from the same countries and more:

Czech Republic
Dominican Republic Estonia
Hong Kong*
Kenya Latvia
Macedonia, Republic of
New Zealand
Puerto Rico*
San Marino* Singapore*
South Africa
South Korea
United Kingdom
United States*
U.S. Virgin Islands*

VoIP Driving Expectation of HD Voice Standard

September 21, 2009

The new business phone systems, the ones that sit in the clouds called hosted IP PBX and are accessible remotely via smart cellphone, netbook, laptop, desktop or other user-held equipment, are one of the biggest proponents and reason for the popularity and expectation of HD voice quality and wide band audio. In fact, HD voice quality on VoIP results in better than that of cellular or landline traditional service. It is an important factor that is driving TDM to IP migration today.

Which IP PBX companies offer phones that can be configured to use the (wideband) G.722 codec on internal calls? Telephone equipment from Avaya, Cisco, Grandstream, Gigaset, Polycom (the one who brands wideband audio "HD Voice" seen as synonymous with wide band audio), Snom, Aastra, AudioCodes (which brands wideband audio "HDVoIP") and others take advantage of G.722 codec (for wideband audio), as well as even higher-quality audio components.

In fact, many readers have been using wideband audio without realizing it when calling from Skype to Skype on your PC, although making a SkypeOut call to a regular phone number does not. You can tell the difference when I am using Skype to Skype or Skype to PSTN (or VoIP on other platforms with or without HD) on my DIDX podcasts.

Want to experiment with HD Voice yourself?

What Happens when you Connect FreeSWITCH with Skype?

September 21, 2009

Paetec, a Great Company to Work with, Hiring New Channel Chief

September 16, 2009

Want to Get into the VoIP Industry? Try Temporary Job

September 14, 2009

In between jobs and/or are an entrepreneur and feel stuck? Try keeping tabs on temporary job services such as on VoIP Monitor for jobs in IP communications, Simply Hired, and GigaOM. Many are with large companies such as Raytheon, Volt Information, Cisco, Mirrant, Sapphire Technologies, and Expedia. 

I'll never forget a sort of mid-life crisis I had between my English teaching years and starting a VoIP company in 1999. I was working both for about three years, very difficult while keeping homelife happy as possible same time.
I left teaching and signed up with Kelly Services where I worked during the day with temporary jobs that involved web editing, media intranet libraries, attorney assisting, John Deere factory inventory, CLEC order fulfillment, and even database work with hunting club and forest foliage for International Paper. This way I was able to work fulltime with our startup while getting the income needed from K.S.

I'm not sharing anything new under the sun, but simply wanted to remind readers who have lost their jobs, have had hours cut back or just want to go in a new direction...

Popularity of Africa for Local Presence and Outsourcing

September 14, 2009

Just read an email newsletter from Inveneo, the organization that has since 2006, with their Certified ICT Partners have delivered solutions to more than 300 communities in 23 countries, primarily in sub-Saharan Africa, but now also in Nepal, and Bangladesh. There are now 48 Inveneo Certified ICT Partners in 16 countries. Inveneo and their partners have brought access to life-changing ICTs to more than 800,000 people in rural and underserved areas of the developing world. That is an item to brag about. 

Africa is getting popular.

Highly Recommend ITEXPO West and SUPERCOMM

August 28, 2009

Both conferences attract a huge and robust mix of professionals, developers, early adopters, SMEs, voip companies, anything over IP companies, and more which results in exciting discussions and new innovations. When a conference only concentrates on one type of participant, the results will be the same as always. 

I'll be at ITEXPO West Sept. 1-3, 2009 in L.A. If you haven't signed up, do it now. Stay in the Westin Bonaventura right near the conference center or the Stay Hostel about a mile away, whatever is your budget. 

Save time in your calendar also to attend SUPERCOMM in Chicago, IL, scheduled Oct. 21-23, 2009. 

But consider exhibiting at both shows each year.

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