Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama .....
2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell
10 Lessons from Volleyball, Part 2
Part 1 of the 10 Business Lessons from Volleyball can be found here. In volleyball, the only play you control yourself is...
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CloudTC and N-Able Acquired
"Australian-owned IP PBX systems company, Vixtel, has completed the acquisition of Silicon Valley based glass phone developer, CloudTC, for an undisclosed figure,"...
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ProfitBricks: Where InfiniBand Meets Cloud 2.0
In a recent meeting with William Toll and Pete Johnson of ProfitBricks, the pair were ecstatic to explain how their company has...
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Proactive Care Puts Operators One Step Ahead
By Thomas Fuerst, Senior Director, Multimedia Solutions MarketingAlcatel-Lucent
Monitoring and analyzing network data proactively saves operators time, money, and customers.
When a network service fails, it makes headlines, ticks off customers, and costs that network operator money. When a failure is headed off in advance, on the other hand, there might not be praise-laden headlines, but it's newsworthy nonetheless.
The traditional approach to customer care has typically been: a disgruntled customer calls customer service and complains of a service interruption or problem; the rep, learning of it for the first time, sends out a technician the next day, and eventually finds a resolution. Often, customers are left feeling put out, and the operator has spent significant time and money resolving the problem. Even worse is the customer who doesn’t call and just feels this is ‘typical’ of their network experience. That is a customer at risk of leaving.
Proactive care flips this dynamic on its head by using predictive analytics to identify potential outages or errors in the network and stop them before they occur. It consists of three main parts: one, constantly monitoring and measuring data on the network; two, real-time analysis of the data; and three, the most important, acting on that analysis to fix the problem.
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10 Lessons from Volleyball
I've played volleyball for over 25 years. I have traveled around the US to watch the pros live - both indoor...
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Emerging Threats Combats a Million Plus Pieces of New Malware a Week
There are 250,000 plus new pieces of malware being produced each day equating to one piece per person in the US in...
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NFV-Based Software Telcos Need OSS/BSS Interoperability
One of the goals of ETSI NFV is to allow new entrants to provide solutions to carriers based on software instead of...
Full Story »Mobile Excellence Awards 2009
May 11, 2009I have so many friends in the mobile everything industry, and I hope they all apply for the Mobile Excellence Awards 2009. I'd love to see any of them win.
Submit your application at http://www.mobilexawards.com/ for the 2009 Mobile Excellence Awards. Mobile Monday will present the awards. Award submissions must be postmarked by August 31st, 2009.
Monetize your IP Communications for a Net School Group
May 5, 2009
I feel certain that the readers of this blog are the real telephony experts, early adopters, think tank types, not me, so that is why I am asking you to check this request from a school on the web group.
They are looking for a system where people can call in from a cell phone line in El Salvador. Their call would be answered by inputting a PIN #.
Then they could have an option to listen to voice mail prompts--questions or multiple choice, respond and playback their recording. If these files could be saved as .wav files that would be best.
They are looking for a system where people can call in from a cell phone line in El Salvador. Their call would be answered by inputting a PIN #.
Then they could have an option to listen to voice mail prompts--questions or multiple choice, respond and playback their recording. If these files could be saved as .wav files that would be best.
We asked and Inc.com answered
May 1, 2009
Inc.com has extended the deadline to May 22, 2009 to apply for the Inc.com 5000 list. Many of us asked them to do this because some of the most qualified companies need more time to gather their financials and fill the registration form. Good luck!
CommunicAsia 2009 Gone Extremely Mobile and Global
April 30, 2009
CommunicAsia 2009's mobile feature is a hit! They have launched the mobile site, empowering attendees easy access to information on the go before and during the show.
Thanks to the services and tools from Blueprint, Yahoo!'s mobile development platform, the CommunicAsia2009 mobile site showcases information in a format that is specifically designed for mobile phones.
Some key areas on the site include daily news updates of the show, event highlights, shuttle bus services, program timings and locations, floor plans and more. What I might have given to have this easily available to me at some of the 26 conferences we participated in last year.
Thanks to the services and tools from Blueprint, Yahoo!'s mobile development platform, the CommunicAsia2009 mobile site showcases information in a format that is specifically designed for mobile phones.
Some key areas on the site include daily news updates of the show, event highlights, shuttle bus services, program timings and locations, floor plans and more. What I might have given to have this easily available to me at some of the 26 conferences we participated in last year.
So Many Hits on the FreeSWITCH Post! Interest in HD Conferencing
April 28, 2009
It was simply a matter of friendship but also the strong interest on the part of several thousand members of DIDX that encouraged me to interview Anthony Minessale and Brian West of FreeSWITCH™ yesterday in podcast format. I didn't realize how many would listen in. Some asked for more information especially about the HD conferencing progress.
Just a two letter prefix "HD" to telephony is a hit around the globe. Anthony explains in an article on FreeSWITCH™ site the original definition, history, and technology of HD.
Just a two letter prefix "HD" to telephony is a hit around the globe. Anthony explains in an article on FreeSWITCH™ site the original definition, history, and technology of HD.
Need a Marketing Guru for your IP Communications Co.?
April 27, 2009I am the luckiest person on earth sometimes to be surrounded by so many positive and inspiring persons in the IP communications industry, from open source developers to entrepreneurs to early adopters and we can't leave this group out... those marketing experts. But Jaymie Scotto, Michael Corr, and Ilyssa Miller's successful efforts in the last area moved me to get an interview recorded at didx.net/podcast.
I met Jaymie online when I asked a question about how to use the Deal Center for Comptel 2007. I was expecting a curt, probably rude answer, but instead was told in a few kind words what to do and even a phone call to guide me through.
FreeSWITCH™ always open
April 27, 2009
Listen to the exclusive podcast interview with Anthony Minessale, creator of FreeSWITCH™ and Brian West, at didx.net/podcast.
On March 31, 2009 the FreeSWITCH™ team announced that FreeSWITCH™ is the first telephony application to support the new SIP 4.1 protocol specification. But hear more on today's podcast at didx.net/podcast about wideband high definition conferencing, ways to connect with Skype and Google, the future for FreeSWITCH™, and their careful consideration of the global open source developer community.
Related websites are at www.freeswitch.org, www.cluecon.com, and http://wiki.freeswitch.org/wiki/Main_Page.
On March 31, 2009 the FreeSWITCH™ team announced that FreeSWITCH™ is the first telephony application to support the new SIP 4.1 protocol specification. But hear more on today's podcast at didx.net/podcast about wideband high definition conferencing, ways to connect with Skype and Google, the future for FreeSWITCH™, and their careful consideration of the global open source developer community.
Related websites are at www.freeswitch.org, www.cluecon.com, and http://wiki.freeswitch.org/wiki/Main_Page.
News from Perry Nalevka on Gvdialer for Google Voice
April 20, 2009Just got an email from Perry Nalevka that MobileMax has a new masterpiece, the GVdialer for Google Voice. In fact, it is the first mobile application for Google Voice. You can try it for 30 days.
GVdialer is the first mobile application for Google Voice, supporting iPhone, BlackBerry, Android, Microsoft, and Symbian.
They support Google Voice's greatest features like:
AT&T, FCC, Mobilink, Playboy and more at 4G Wireless 2009
April 17, 2009Couldn't help but share with you the confirmed keynotes and thought leaders to speak at 4G Wireless World, Sept. 15-18, 2009 at Chicago's McCormick place!
Just a short list of our confirmed keynotes and thought leaders, that will serve to draw this key audience, already includes: AT&T, Verizon Wireless, T-Mobile, Clearwire, Sprint, TeliaSonera, Telstra, Samsung, Qualcomm, Motorola, Federal Communications Commission, Comcast, Mobilink, MTV, Playboy, Enforta, Cisco, Alvarion, Nokia Siemens Networks, Ericsson, 3G Americas, Cablevision, Cox Communications, Time Warner, RIM, and many more!!
Tell them Suzanne from *DIDX and Monetizing IP Communications sent you.
*DIDX is a media partner for 4G World.
EU to Force Wireless Carriers to Cell Phone VoIP?
April 16, 2009
The European Union (EU) is preparing binding guidelines for wireless carriers to allow VoIP services such as Skype to run over their cellular network. EU Telecoms Commissioner Viviane Reding stated that there "action" should be taken against carriers that use their market power to block "innovative services."
In German and English language, you can find out more at http://www.tgdaily.com/content/view/42003/118/.
In German and English language, you can find out more at http://www.tgdaily.com/content/view/42003/118/.
