Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

10 Reasons why CurrentC Will Lose the Mobile Payment War

By now, most of us have heard that retailers such as CVS allowed NFC-based payments for a few days via Apple Pay...

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Why E-Mail Sucks and How to Make it Smarter

Many of us live in email. I get hundreds per day and I need almost every message. I am also a source...

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The Contact Center's Seemingly Oxymoronic Play: How to Decrease Costs Yet Improve Customer Service

I was recently asked to talk to some of our many contact center customers about the new contact center trends.  It...

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The New Facet of Customer Experience Management - Field Service 2.0

By: Rhodo Odysseos, Product/Solution Marketing, Alcatel-Lucent, and Jess Verbruggen, Motive Integrated Marketing Assistant, Alcatel-Lucent

Traditionally, communications service providers (CSPs) have treated the field service aspect of their organization as a cost center. Field technicians engaged in maintenance activities were simply a part of the cost of doing business.  More recently, the communications industry in general and the field service arena in particular, has been disrupted by immense changes in the customer profile, service expectations, and behaviors.

Field service is often the only face of the company that a customer will ever see, so it’s not a surprise that CSPs are striving to make a positive impact on customers in this realm. Achieving full potential in field service saves CSPs a lot of time and money. Productivity and efficiency reviews targeted at field service operations, done correctly, can reinforce other areas of the business by increasing customer satisfaction and improving safety and quality. 

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Amazon Fire Phone Should be a Laptop

I’ve written a lot of headlines in my life but this one is among the oddest. Why on earth does a phone...

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Apple Pay Vs. Google Wallet

Replacing credit cards can likely only be done if the new system is dead-easy to use and it moreover has to be...

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Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings

We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in...

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Teletimes International Magazine Interview at Gitex 2008

November 2, 2008

Watch and listen to the interview with Khalid Athar of Teletimes International magazine at Gitex 2008 on Youtube at http://www.youtube.com/watch?v=9sV6nsPlZ1k.

Topics in this magazine give me and you a unique view of the world, especially us in the West but at the same the magazine does write on personalities, services, issues, businesses of the West and East and also the big picture, the world. Some titles in the magazine lately include:

Will saturation kill innovation
Has the clock struck 3G
Licensing of broadcast mobile TV service in the Emirates
IT workers hit hardest by offshore outsourcing
ITCN Asia 2008
PTCL revolutionizes communication with IPTV services
Dell seeks tremendous prospects in Pakistan's ...
Google bets on Android future
Turkmenistan Wireless Internet offer hints at end to state monopoly
Essar Global to invest $50 M in Kenya's mobile market
 













Save as much as 90% on global roaming: WorldSim at Gitex 2008

November 2, 2008

Highlight Good Vendors, Truth about the Bad

October 27, 2008

How Fring is Monetizing Mobile

October 27, 2008

Building and Monetizing the Open Mobile Economy

October 27, 2008

As the Internet and cellular mash-up, open models attract innovative mobile service entrepreneurs such as the ones noted on my other blog and its coments at http://suzanne.supertec.com/2008/10/response-to-my-request-to-compare.html. Open Mobile Summit is the deal space for the new mobile economy. It's scheduled for Nov 19-20, the week after ISPCON and VOICECON and it's in San Francisco.

  • Define your role in the open mobile ecosystem - and how you can profit in this new environment
  • Meet the key players from across the entire wireless industry - operators, handsets, software and services - plus Internet, mobile web and new entrants
  • Understand the 'open' agendas of wireless, software and Internet giants as they battle for control of the mobile Internet
  • Discover how Verizon, AT&T, Sprint, TeliaSonera, Orange, O2 and Vodafone plan to survive and thrive in the new wireless economy
Sign up at http://www.openmobilesummit.com/, and check out the "movie star list of mobile expert speakers" at http://www.openmobilesummit.com/speakers.aspx.

Yearly Tradition of Predicting Etisalat's Legalization of VoIP

October 27, 2008

Nike Pairs up with Your Mobile Phone

October 14, 2008

Comparison Matrix of 7 Mobile VoIP Apps

October 14, 2008

Making Sense of FCC Access Rules and Regulations

October 8, 2008

$tizing telecommunications whether IP or not can be tough in an age where government regulation stifles growth, innovation, and taxes us to death. 

Have you and/or your accounting team gone nuts over things to do with Federal Excise, State Communications Tax, 499 USAC fees, and on and on and on?
So, let's make sense out of it! CCMI's Understanding Telco Access & Interconnection Conference scheduled for October 20 - 21, 2008 is a great way to do that.

- FCC attempts to completely rework access rules and regulations... including USF
- How intercarrier compensation works for local service 

(Now, a bit off the subject...







Android Developers Workshop at Mobile Internet World Boston

October 6, 2008

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