Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

Why Aren't You My Customer?

COMPTEL had a sales training session for attendees with Stephen Schiffman. Schiffman has written 50+ books in his 35 year career...

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How Imagine Communications is Bringing Video Distribution to the cloud and Beyond

At the end of 2014 I declared Imagine Communications one of the companies to watch in 2015, specifically stating: The video industry...

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The Race to Gigabit is About Business

The cable companies racing to Gigabit networks isn't about delivering ultra-fast broadband to consumers. The Gigabit announcements get them good PR...

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Four Ways Cable Operators Can Boost the Customer Experience

By Mae Kowalke, TMCnet Contributor

The customer experience has always mattered, but its importance has grown in recent years. This has been driven by increased global competition, including the almost instant availability of alternations, and the rising expectations by fickle and informed consumer. Yet, cable operators have a long way to travel if they want to deliver the customer experience (CX) that consumers demand.

The Temkin Group’s Q3 2014 survey of 10,000 US consumers’ opinions about goods and services registered the lowest ranking average Net Promoter Score (NPS) for pay TV providers, a telling statistic. Internet service providers did almost as poorly, coming in only one position higher.

“As technology innovations drive shifts in consumer behavior and open new service opportunities, operators must start eliminating pain points,” stressed Alcatel-Lucent’s Nicholas Cadwgan in a recent TechZine article, Cable MSOs transform the customer experience. “This includes any obstacles that will impede their ability to launch and provide adequate care and quality assurance for those services.”

Cadwgan lays out four customer experience management (CEM) areas that cable operators should focus on.

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HP Can't Compete in Public Cloud as Amazon Machine Learning Launches

There are long-term trends in technology we all know are happening. Computers will get more powerful. More devices will be connected. Finally,...

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Citrix and Grasshopper Make a Good Pair

Citrix has many products - DaaS, NetScaler, ZenApp, SingleSignon and the GoTo suite of products: GoToAssist, GoToMyPC, GoToMeeting, GoToTraining, GoToWebinar, Podio...

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Teletimes International Magazine Interview at Gitex 2008

November 2, 2008

Watch and listen to the interview with Khalid Athar of Teletimes International magazine at Gitex 2008 on Youtube at http://www.youtube.com/watch?v=9sV6nsPlZ1k.

Topics in this magazine give me and you a unique view of the world, especially us in the West but at the same the magazine does write on personalities, services, issues, businesses of the West and East and also the big picture, the world. Some titles in the magazine lately include:

Will saturation kill innovation
Has the clock struck 3G
Licensing of broadcast mobile TV service in the Emirates
IT workers hit hardest by offshore outsourcing
ITCN Asia 2008
PTCL revolutionizes communication with IPTV services
Dell seeks tremendous prospects in Pakistan's ...
Google bets on Android future
Turkmenistan Wireless Internet offer hints at end to state monopoly
Essar Global to invest $50 M in Kenya's mobile market
 













Save as much as 90% on global roaming: WorldSim at Gitex 2008

November 2, 2008

Highlight Good Vendors, Truth about the Bad

October 27, 2008

How Fring is Monetizing Mobile

October 27, 2008

Building and Monetizing the Open Mobile Economy

October 27, 2008

As the Internet and cellular mash-up, open models attract innovative mobile service entrepreneurs such as the ones noted on my other blog and its coments at http://suzanne.supertec.com/2008/10/response-to-my-request-to-compare.html. Open Mobile Summit is the deal space for the new mobile economy. It's scheduled for Nov 19-20, the week after ISPCON and VOICECON and it's in San Francisco.

  • Define your role in the open mobile ecosystem - and how you can profit in this new environment
  • Meet the key players from across the entire wireless industry - operators, handsets, software and services - plus Internet, mobile web and new entrants
  • Understand the 'open' agendas of wireless, software and Internet giants as they battle for control of the mobile Internet
  • Discover how Verizon, AT&T, Sprint, TeliaSonera, Orange, O2 and Vodafone plan to survive and thrive in the new wireless economy
Sign up at http://www.openmobilesummit.com/, and check out the "movie star list of mobile expert speakers" at http://www.openmobilesummit.com/speakers.aspx.

Yearly Tradition of Predicting Etisalat's Legalization of VoIP

October 27, 2008

Nike Pairs up with Your Mobile Phone

October 14, 2008

Comparison Matrix of 7 Mobile VoIP Apps

October 14, 2008

Making Sense of FCC Access Rules and Regulations

October 8, 2008

$tizing telecommunications whether IP or not can be tough in an age where government regulation stifles growth, innovation, and taxes us to death. 

Have you and/or your accounting team gone nuts over things to do with Federal Excise, State Communications Tax, 499 USAC fees, and on and on and on?
So, let's make sense out of it! CCMI's Understanding Telco Access & Interconnection Conference scheduled for October 20 - 21, 2008 is a great way to do that.

- FCC attempts to completely rework access rules and regulations... including USF
- How intercarrier compensation works for local service 

(Now, a bit off the subject...







Android Developers Workshop at Mobile Internet World Boston

October 6, 2008

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