Monetizing IP Communications

Longview IoT Boosts Energy and Wireless Efficiency

By Rich Tehrani on Monday, May 20

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

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Tagged battery, cybersecurity, iiot, iot, longview iot, lora, m2m, mesh, security, solar, tdma, tech, telecom, wifi

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

By Rich Tehrani on Friday, May 17

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

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Tagged call center, contact center, crm, customer service, hallmark, net promoter score, nps, tsr

Huawei Places the World's First 5G VoNR Video Call

By Rich Tehrani on Friday, May 17

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

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Tagged 5g, android, apple, cisco, dell, foldable, folding, galaxy fold, huawei, ios, ipad, iphone, mate x, samsung, tariff, trump

IGEL Advances Future of Work

By Rich Tehrani on Thursday, May 16

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

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Tagged automation, displayport, fow, future, future of work, google, green technology, linux, microsoft

Tata Communications and Cisco Collaborate on SD-WAN

By Rich Tehrani on Thursday, May 16

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

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Tagged 4g, 5g, business, channel, cisco, cloud, cloud communications, cloud pbx, collaboration, conference call, conferencing, consultant, contact center, hosted voice, ip communications, lte, mobile, msp, ooma, phone, pjsip, reseller, retail, sbc, sd-wan, security, service provider, sip forking, solution, stun, tata communications, uc, ucaas, ucaas provider, ucoms, video, video conferencing, webrtc, wireless

How to Win the 50-Year-Old China Trade War

By Rich Tehrani on Wednesday, May 15

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

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Tagged apple lost american jobs, china, supply chain

Extreme Elements Enables The Autonomous Enterprise

By Rich Tehrani on Wednesday, May 15

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

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Tagged byod, cloud communciations, cloud pbx, collaboration, communications, contact center, cybersecurity, ddos, dhcp, directory, extreme, extreme networks, fancy bear, hack, hacker, hacking, hosted voice, iiot, iot, ip communications, meetings, multirate, networking, nfv, phishing, politics, qoe, russia, security, sip, sip trunking, slack, uc, ucaas, ucoms, video conferencing, vnf, webrtc, wifi, wikileaks, wireless

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Using IAX2 for your VoIP Business?

July 29, 2008

Let me give you a chance to further $$$tize IP communications by offering for you to share your IAX2 vs SIP protocol experience in using DIDX. Each person who uses IAX2, SIP, or a combination AND also DIDX who answers this survey fully with complete contact information to me on Facebook or my regular email will be entered in a drawing for $100 gas card or a $100 American Airlines voucher. I want to hear from you. Email me on my regular email or on Facebook with these answers and your name, phone number and email where I can contact you ASAP.

Again, please reply to this survey asap, plus your name, company, DIDX account number, cell phone and email for contact, so I can call you about your answers.

Tagged: asterisk, did, digium, direct inward dialing, facebook, iax2, sip : Related Tags: airlines voucher, regular email, american airlines, email, facebook, using

Update All Social Networks with Biz Message: Ping.fm

July 27, 2008

Tagged: aim, bebo, Blogger, brightkite, facebbok, friendfeed, google talk, hi5, identi.ca, igoogle, iphone, jaiku, Linkedin, Livejournal, Mashable, myspace.com, ping.fm, plaxo, Pownce, sms, tumblr., twitter, wu, Xanga : Related Tags: social networking, networking sites, social networks, update social, natural business, social

Hunter Newby and Effective Youtube Use

July 23, 2008

Have you taken a look at the excellent way that Hunter Newby and telxGroup has used Youtube? It's all about the customers and friends, not telxGroup, refreshing. They are one of the first in the IP communications industry to effectively capitalize on the value of online video via Youtube. They've interviewed Vic Bozzo, Tesh Durvasula, Shrihari Pandit, Scott Charter, Jim Diestel, Eric Shepcaro, Bill Kosnik, George Eichelberger, Peter Petronzi, Patrick Tata, Jean Gottscha, Kevin Coyne, myself and more.

Tagged: Bill Kosnik, Eric Shepcaro, George Eichelberger, Guy Ashton, hunter newby, Jean Gottscha, jim collins, Jim Diestel, Kevin Coyne, Patrick Tata, Peter Petronzi, Scott Charter, Shrihari Pandit, Tesh Durvasula, tmcnet, Vic Bozzo, voip peering, youtube : Related Tags: communications industry, hunter newby, newby, communications, hunter, youtube

Jaxtr One-Number Dialing in India

July 23, 2008

Jaxtr has launched one-number dialing in India. What will this do for you and me?

1. Save money on international calls, in some cases as low as 1 cent or 43 paisa per minute.

Tagged: click to call, facebook, India, jaxtr, local phone number, virtual phone number, voip : Related Tags: phone number, number dialing, dialing india, jaxtr, india, number

Beware of the Jabberwocky: Chargebacks

July 22, 2008

Credit card fraud and chargbacks are a number one nuisance and detractor from "monetizing IP communications." The FBI's Financial Report to the Public for 2007 report losses of $52.6 billion, affecting 9.91 million Americans alone. (Quoting Redif)

According to a recent survey of 112 DIDX members (wired and wireless carriers and mashups) 39% said that online credit card fraud is a major obstacle to realizing their financial potential.

Tagged: billing, chargeback, credit card fraud, moneybooker, moneybookers, telecommunication law, voip : Related Tags: billing software, percentage chargebacks, merchant account, beware jabberwocky, service internet, credit

Will ASUS Eee PC Laptop Replace My Purse?

July 20, 2008

My colleague Rehan Ahmed (also our company CTO and Chief Product Architect) told me a few weeks ago, "You've got to get an Asus Eee laptop."

I've been using a D620 Dell Latitude for a couple years, and anyone who knows me ... will know that I stick with things until they are gone, i.e., my 1994 Toyota Camry (manual transmission with nice sports fin and tinted windows). So, it was tough to spend the $ and to add another PC to my stash.

But hmm... it's voIP-enabled from the start with Skype preinstalled...

Tagged: asus eee, google, linux, panera, rehan ahmed, skype, voip, wifi : Related Tags:

Video Interview: Commetrex Gold Sponsor ITEXPO West 2008

July 20, 2008

Commetrex CEO Michael Coffee and Director of Marketing Communications Alex Adams are some of the most welcoming persons I've interviewed in the IP communications industry. All three of us enjoy running, drinking coffee and serving carriers with flexible and empowering technologies. Check out my Qik video discussion with them.

Commetrex empowers the enterprise and carrier with products in 4 categories--media-processing resource hardware, media-stream software environments, media-processing technologies, and telephony middleware-- are imbedded in every multi-line integrated-media system.

Tagged: alex adams, commetrex, itexpo, media processing, media stream, michael coffee : Related Tags: media processing, commetrex, media, system, integrated

El-Mohri on IP Communications Events and Dialexia

July 18, 2008

I love interviews, when it's me interviewing others...

Dialexia, who make IP communications work (that really is their maxim), is unique and non-traditional in many ways. Unlike other company directors' typical title pairing, Mohamed El-Mohri is the CTO and President and his partner Ahmed Aina is the CEO.

Ahmed joined from MediaSoft Telecom, which was a CTI tools developer, as CFO (sold to Bell). Mohamed was a service provider since 1998 using H323 platforms.

Tagged: mohamed el-mohri, rich tehrani, tim thornton : Related Tags: develop business, dialexia, mohamed, communications, business, companies

IP Com? Voice-fitness mash-up Samsung and Adidas

July 16, 2008

Hajimemashite (honorable first time greeting in Japanese) nihao, assalamalaykum, bonjour, hallo, shalom and hello in your first language! Can we get "IP Communications" officially listed in Wikipedia? Query "IP Communications" on Wiki and get redirected to "Internet Protocol."

I just asked some industry and non-industry friends on Facebook for examples of IP communications.

Tagged: adidas, at&t, bell, cingular, fatboy slim, fring, gizmo project, gizmo5, global roaming, mobilemax, qik, samsung, sprint, telus, truphone, verizon, wuwf : Related Tags: samsung adidas, heart, fitness, communications

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