Monetizing IP Communications

Longview IoT Boosts Energy and Wireless Efficiency

By Rich Tehrani on Monday, May 20

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

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Tagged battery, cybersecurity, iiot, iot, longview iot, lora, m2m, mesh, security, solar, tdma, tech, telecom, wifi

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

By Rich Tehrani on Friday, May 17

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

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Tagged call center, contact center, crm, customer service, hallmark, net promoter score, nps, tsr

Huawei Places the World's First 5G VoNR Video Call

By Rich Tehrani on Friday, May 17

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

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Tagged 5g, android, apple, cisco, dell, foldable, folding, galaxy fold, huawei, ios, ipad, iphone, mate x, samsung, tariff, trump

IGEL Advances Future of Work

By Rich Tehrani on Thursday, May 16

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

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Tagged automation, displayport, fow, future, future of work, google, green technology, linux, microsoft

Tata Communications and Cisco Collaborate on SD-WAN

By Rich Tehrani on Thursday, May 16

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

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Tagged 4g, 5g, business, channel, cisco, cloud, cloud communications, cloud pbx, collaboration, conference call, conferencing, consultant, contact center, hosted voice, ip communications, lte, mobile, msp, ooma, phone, pjsip, reseller, retail, sbc, sd-wan, security, service provider, sip forking, solution, stun, tata communications, uc, ucaas, ucaas provider, ucoms, video, video conferencing, webrtc, wireless

How to Win the 50-Year-Old China Trade War

By Rich Tehrani on Wednesday, May 15

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

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Tagged apple lost american jobs, china, supply chain

Extreme Elements Enables The Autonomous Enterprise

By Rich Tehrani on Wednesday, May 15

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

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Tagged byod, cloud communciations, cloud pbx, collaboration, communications, contact center, cybersecurity, ddos, dhcp, directory, extreme, extreme networks, fancy bear, hack, hacker, hacking, hosted voice, iiot, iot, ip communications, meetings, multirate, networking, nfv, phishing, politics, qoe, russia, security, sip, sip trunking, slack, uc, ucaas, ucoms, video conferencing, vnf, webrtc, wifi, wikileaks, wireless

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WebRTC Customer Service Benefits Retailers and Shoppers - Video Demo

November 30, 2015

"If you're shopping and need information about a specific product, and you can't find a salesperson around, scan the bar code [of the product], and it will identify what product you have and will give you information about that product. If you want more detailed information, you can press the icon. It will launch a video conference between you and a tech center...," explains MERA Software Services’ Michael Dundon during ITEXPO West 2015.

Posted in IP Communications Education

Tagged: customer service, itexpo, mera software services, outsource, shopping, webrtc : Related Tags: customer service, software services, webrtc customer, video, information, webrtc

Buck the Trend Be Cool at Convergence India and ITEXPO East January 2016

November 29, 2015

Investors, entrepreneurs, inventors, early adopters and evangelists want to be a part of every best thing, and much of that is coming from India. Indians are known to buck the trend and be cool. From childhood up, kids in India do not want to emulate someone like Taylor Swift although they love to dance to her music. They want to be like Sabeer Bhatia, Hotmail founder.

Posted in Acquisitions, Conferences

Tagged: didx, india convergence, media partner, ott voip, voip acquisitions, world peace : Related Tags: india convergence, shyam teleservices, convergence india, lauderdale florida, service providers, india

Stanislovaitis Kickstarter Campaign Proves VoIP is Not Dead

November 12, 2015

VoIP is dead? We think not because it plays an integral part in effective unified communications, Internet of things and more. Plus, "VoIP" is a hit on the Kickstarter "How to Start and Run VoIP Business" book publishing campaign. The project has already doubled its financial goal with one week to go.

Posted in IP Communications Education

Tagged: how to start and run voip business, success with Kickstarter, vilius stanislovaitis : Related Tags: vilius stanislovaitis, kickstarter campaign, audio podcast, business, kickstarter, vilius

PCCW Global at AfricaCom: UC OTT Video Managed Security

November 6, 2015

AfricaCom is the venue to meet face to face with some of the world’s most impressive ITSPs such as PCCW Global. They are known for their top quality voice and data global network and also for how they enable service providers to achieve the growth they need with PCCW Global's “as-a-service” solutions. They offer OTT Video, Managed Security and Unified Communications.

OTT Video
In October 2015, they partnered with South Korean content delivery network specialist Solbox to provide cloud-based video delivery technology for PCCW's media business.

Posted in Conferences

Tagged: africacom, managed security, ott video, pccw global, unified communications : Related Tags: unified communications, cloud based, south africa, service providers, video managed, global

Where Do Telcos Go From Here: IoT WebRTC SIP DID NFV

September 25, 2015

I started my research today watching videos and reading blogs about the biggest worries of telecoms and thinking back on 1000s of conversations with these companies online and at conferences. Somehow I landed on IBM's BlueMix IoT demo you can try with your cell phone and another device. Nice. Gotta love IBM, the company that officially began on Valentine's Day the year Jimmy Carter and Marlon Brando were born in 1924.

Where did today go from there?

Posted in Business development

Tagged: internet of things, sip did, telecom opportunities, unified communications, webrtc : Related Tags: internet things, phone numbers, social networks, communications services, communications internet, webrtc

Cogent Communications Multi-National ISP Success Story

July 15, 2015

Cogent Communications was founded by David Schafer in 1999, the same year as my first IP communications company Super Technologies, Inc. But, a real success story, Cogent Communications almost immediately acquired 13 other companies such as Allied Riser, PSInet and NTT/Verio server division over the next three years, 14 billion in capital for 16 million dollars. It has grown from a couple 100 On-Net buildings to 1500 and points of presence to 800. For those not familiar with the term "On-Net," that means Cogent has fiber in those 1500 buildings.

Wholesale bandwidth and colocation are two of the telecommunications buzz phrases that bring to mind Cogent Communications.

Posted in Acquisitions

Tagged: cogent communications, isp acquisitions, multinational isp : Related Tags: cogent communications, bandwidth colocation, shares information, success story, sacco explains, cogent

Outsource Network Monitoring to Trusted Experts

July 7, 2015

Listening to Douglas Mauro, CEO and founder of TruePath Technologies, whose company is trusted with their network monitoring tools for the Verizons, Vonages, AT&T, makes me realize more than ever that businesses need to outsource as many tasks as they can to the experts in those task areas, so crucial time and effort can be spent on what the business is meant to provide in the first place! Why take care of things like network monitoring in-house? Leave it to the experts.

Alphonso Jackson, who served as the 13th United States Secretary of Housing and Urban Development (HUD), once said, "The other part of outsourcing is this: it simply says where the work can be done outside better than it can be done inside, we should do it."

Posted in Business development

Tagged: essential snmp, line monitoring software, network monitoring, truepath technologies : Related Tags: truepath technologies, network monitoring, douglas mauro, monitoring tools, monitoring software, monitoring

Serve Powerful PBX Market in the Cloud via Wave-Tel

May 18, 2015

Wave-Tel's CTO and Business Development Director explain why offering an IP PBX in the cloud is so attractive to small businesses; therefore, there booth was one of the most popular at International Telecoms Week in May 2015. Telcos and IP communications entrepreneurs quickly understood the benefits such as save more money, offer more features such as call recording and encrypted voice, and gain and retain more customers.

Wave-Tel is based in London, UK since 2009. They deal in international wholesale (Voice, SMS and data services), VoIP telephony services, SIP Trunks, virtual numbers and application (web/mobile) development for their 5000 valued clients and business partners.

Contact them now and look forward to seeing them at ITEXPO West, October 6 - 8, 2015 in Anaheim, CA.

Posted in Voip Movers and Shakers

Tagged: crm billing, encrypted audio, hosted ip pbx, pbx in the cloud, wave-tel.com, white label ip pbx : Related Tags:

Unified Communications A.K.A. Connected Work

May 5, 2015

GetVoIP shared their much-awaited "Top 50 UC Experts to Follow in 2015" list. A majority of people in my social networks online and offline have no idea what Unified Communications is nor how it can help them reach their * goals.

Recently, I explained what it is to a group of business people who are not involved in IP communications business. One of the responses was, "Oh, that sounds like Skype.

Posted in IP Communications Education

Tagged: connected work, getvoip top 50 UC experts, unified communications, vonage buys gUnify : Related Tags: unified communications, experts follow, screen sharing, frost sullivan, social networks, communications

The Thrill and Fear of Connected Cars

October 3, 2013

The Connected Cars World conference series in North America and Europe attracted my attention in 2012 after I interviewed Canadian Mercedes-Benz Dealership Owner Jeff Mierins. He talked about the experience of testing a connected car and all the cool features such as remote key-less ignition, back-up cameras, and stolen vehicle tracking. This sounded cool and scary. (Just do a "CTRL F" for "Mercedes" at DIDx podcasts or at DIDx Tech iTunes' podcasts.)

One of the sponsors of the Connected Cars World conference series was Parks Associates.

Posted in M2M

Tagged: connected cars, jennifer kent, parks associates, trisha parks : Related Tags: parks associates, conference series, audio podcast, world conference, connected, parks

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