Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama .....
2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell
10 Lessons from Volleyball, Part 2
Part 1 of the 10 Business Lessons from Volleyball can be found here. In volleyball, the only play you control yourself is...
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CloudTC and N-Able Acquired
"Australian-owned IP PBX systems company, Vixtel, has completed the acquisition of Silicon Valley based glass phone developer, CloudTC, for an undisclosed figure,"...
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ProfitBricks: Where InfiniBand Meets Cloud 2.0
In a recent meeting with William Toll and Pete Johnson of ProfitBricks, the pair were ecstatic to explain how their company has...
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Proactive Care Puts Operators One Step Ahead
By Thomas Fuerst, Senior Director, Multimedia Solutions MarketingAlcatel-Lucent
Monitoring and analyzing network data proactively saves operators time, money, and customers.
When a network service fails, it makes headlines, ticks off customers, and costs that network operator money. When a failure is headed off in advance, on the other hand, there might not be praise-laden headlines, but it's newsworthy nonetheless.
The traditional approach to customer care has typically been: a disgruntled customer calls customer service and complains of a service interruption or problem; the rep, learning of it for the first time, sends out a technician the next day, and eventually finds a resolution. Often, customers are left feeling put out, and the operator has spent significant time and money resolving the problem. Even worse is the customer who doesn’t call and just feels this is ‘typical’ of their network experience. That is a customer at risk of leaving.
Proactive care flips this dynamic on its head by using predictive analytics to identify potential outages or errors in the network and stop them before they occur. It consists of three main parts: one, constantly monitoring and measuring data on the network; two, real-time analysis of the data; and three, the most important, acting on that analysis to fix the problem.
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10 Lessons from Volleyball
I've played volleyball for over 25 years. I have traveled around the US to watch the pros live - both indoor...
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Emerging Threats Combats a Million Plus Pieces of New Malware a Week
There are 250,000 plus new pieces of malware being produced each day equating to one piece per person in the US in...
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NFV-Based Software Telcos Need OSS/BSS Interoperability
One of the goals of ETSI NFV is to allow new entrants to provide solutions to carriers based on software instead of...
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The Real Social Network mig33, An Interview with Chris Chandler
June 29, 2011What a pleasure to meet Chris Chandler, VP of Business Development at mig33 during Mobile Monday Singapore meetup in the popular Rupee Room! Mr. Chandler is also the founder of MoMo Singapore. (Pictured are Chris Chandler of mig33 and also Martti Ranin, President of Mobile Monday Services.)
The first mig33 team member I met was Mohit Gundecha, the head of India operations and director of business development during a Jeff Pulver Breakfast in March 2008. I knew at that time that mig33 was on its way to being a major player in the social networking space after a discussion with Mohit about how fast the newbie was growing in popularity ...
Outside of Your Box at CommunicAsia with Successful Systems like Joget Workflow
June 13, 2011
Tien Soon. Law is the co-founder of Joget Workflow, an open source workflow managment system that is simple to use, with no license fees, and it supports many of mobile platforms even. He spemcializes in technical consulting. The group started this project about 19 months ago. He and we will be at CommunicAsia 2011 along with Nokia and 100s of exhibitors and 1000s of other types of participants.
Interview with FiberHome International's Jason Wang on Carrier Trends
June 1, 2011
Listen to the podcast and/or read the transcript with a bit of information on "optical communications" and "intelligentization."
Questions and topics and the discussion results:
1. Would you tell us a little bit about yourself, your background?
Highlights of Jason Wang's reply: FiberHome International is a subsidiary of FiberHome Group which is responsible for the oversea market developments. I am responsible for the customer pre-sales and customer support ... also marketing development, network architecture and analysis.
Questions and topics and the discussion results:
1. Would you tell us a little bit about yourself, your background?
Highlights of Jason Wang's reply: FiberHome International is a subsidiary of FiberHome Group which is responsible for the oversea market developments. I am responsible for the customer pre-sales and customer support ... also marketing development, network architecture and analysis.
Video Demo: Searching for IP Communications Movers and Shakers Like you on TelecomYou
May 30, 2011Linkedin is great for discussions, groups, and connecting with professionals you know and want to know, but most of all, the recommendations feature shines above all other business/social networking platforms. Facebook is excellent because it enables us to get to know our potential and current business partners (vendors, friends, and customers). But being heavily involved in the telecommunications industry for the past 12 years, http://www.telecomyou.com holds the promise for developing business with those you currently know well, but also the movers and shakers on the other side of the world that may seem out of your touch on platforms such as Linkedin, Twitter, Facebook, Youtube, Digg, etc.
Our company Super Technologies, Inc. and many 1000s of others who I talk with throughout the year have gained surprising successes via TelecomYou. I believe in sharing "the wealth," so I am recording short 1-2 minute demonstration videos to show how to use TelecomYou. This is the first of the series.
A Little Greek Conversation and Chinese Electronica Video Editing Project
May 27, 2011
There's something exhilarating about learning to do something new. Even one's first production makes the heart race with pride. I remember the first time I successfully coded in BasicA ... a Sorry game at age 18 during an Introduction to Computers class at a junior college ...
Changing the Proprietary, Closed, and Almost Secretive Phone Network
May 23, 2011
Picture is from 2600 Hertz Pproject Team.p
Almost every morning between 4 and 6 AM, I read, listen and watch GigaOm, TechCrunch, TMC, RCR Wireless and Voip, Geekspeak.org, and various blogs and video channels. After reading a post by Stacey Higginbotham at GigaOm, I asked entrepeneur and business owner Darren Schreiber to let me record a talk with him that I could share with the public online. He is co-founder and CEO of 2600 Hertz.
Podcast to listen to: 2600hz.mp3
Topics discussed and a summary of the transcript:
1.
Almost every morning between 4 and 6 AM, I read, listen and watch GigaOm, TechCrunch, TMC, RCR Wireless and Voip, Geekspeak.org, and various blogs and video channels. After reading a post by Stacey Higginbotham at GigaOm, I asked entrepeneur and business owner Darren Schreiber to let me record a talk with him that I could share with the public online. He is co-founder and CEO of 2600 Hertz.
Podcast to listen to: 2600hz.mp3
Topics discussed and a summary of the transcript:
1.
Professor Hans Von Puppet Pontificates on Green Technology
May 19, 2011
Work is fast-paced and chaotic in 2011, isn't it? But ... take a few minutes here and there to do something fun with a friend in business. That's what I did with Professor Von Puppet.
Wow, Ruckus Wireless is Everywhere ... even Convergence India
May 19, 2011
Want to have more opportunities to find ways to monetize your IP communications? Participate as actively as possible in conferences and exhibitions that put you in directly in contact with people and organizations that will complement your business growth and reputation.
A great example of a company who does this well is Ruckus Wireless who was even at Convergence India that took place in New Delhi, India in March 2011. They are everywhere ...
A great example of a company who does this well is Ruckus Wireless who was even at Convergence India that took place in New Delhi, India in March 2011. They are everywhere ...
A Song for Unified Communications
May 14, 2011Okay, so you could call it a Somewhere over the Rainbow spoof, but I was playing around with writing lyrics for different companies' marketing and advertising projects including our own (Super Technologies, DIDX, Techistan, etc.) and a friend of mine Jamesopera said he would sing this one.
You'll also see guys and gals from different companies in the video who have something to do with Unified Communications ... which is the topic of this video: Avaya, TMC, D2 Technologies, Inc., Paetec, Telefonica, Comtel-Networks, Nokia, Shoretel, Turktel, Phone.com, Iotum Corporation, Cisco, fring, Siemens, Mitel, IceWarp, Radvision, etc.
Here are the lyrics:
Anywhere throughout the Internet
Way out there
Lie the goals that you made up
Once in a first class seat (a few sheets to the wind in the Cloud)
Everywhere despite lack of spectrum
Videos, voice, and text stream seamlessly
Over every device that you wished for
Text could even be converted to VM ...
I Like Cluecon for its Fair Representation of Many Open Source Platforms
May 13, 2011ClueCon is scheduled August 9-11, 2011! Lots of great things are in the works and the Cluecon Team wants to keep you informed. They are happy to announce that they will once again be giving away laser-engraved iPads and Macbook Pro. Book by July 4th to improve your chances of winning!
