Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
32 yrs experience in telecom, teaching, blog & grant writing, biz development, marketing, communications & public relations. My favorite pastimes are spending time w/ family & friends, my career, the industry, running, traveling.

Monetizing IP Communications

| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

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Unresolved Customer Complaints Can Affect the Whole IP Communications Industry

How we as IP communications companies deal with customer complaints can make or break our success as well as the "industry's." Many people switching from PSTN or other traditional communications to IP can be immediately turned off by the industry...
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