Even in a slow economy, enterprises need to consider purchasing solutions that will help make them more productive, more efficient and better positioned to ward off competitors.

 

Alcatel-Lucent has launched a new OmniSwitch 9000E, in a move designed to help enterprises make more money while helping workers improve productivity and customer service. TMCnet had a chance to interview Patrick Thorel, director of large enterprise solutions marketing at Alcatel-Lucent, about the new solution, as well as about how this slower economy is fueling interest in unified platforms and the lure of VoIP for large enterprises.

 

According to Thorel, VoIP's major draw for those companies isn't cost-savings, but gaining a platform for voice application integration and innovation.

 

To check out the interview, please follow this link.