Next Generation Communications Blog

September 2010

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Integrated Social Media Strategies Can Help Enterprises Optimize Marketing and Customer Service Initiatives

In an effort to reach consumers on a more personal level, many thriving companies have begun launching social media campaigns. Unfortunately, the majority of these enterprises are only capable of connecting with customers on a department-by-department basis, often resulting in less than desired results.

How Can Enterprises Utilize Business Communication Solutions to Improve Their Bottom Line?

Using the Alcatel-Lucent OmniTouch 8400 Instant Communications Suite (ICS) and the Alcatel-Lucent OmniTouch 8600 My Instant Communicator, the Dynamic Enterprise gains access to consistent, robust and secure communications solutions.

The Move to LTE Helps Companies Meet their Wireless Demands

To show off the potential of LTE technology in the most demanding of circumstances, Alcatel-Lucent and the Texas Energy Network (TEN) recently announced that they will hold a live demonstration in New Mexico later this month.

Best Practices for Using an Intelligent Infrastructure to Simplify your Network

By Susan J. Campbell

The concepts of simplification and networks do not always mix, yet achieving a simplified approach in the network can deliver considerable benefits. The challenge is that the increase in telephony, video and business applications transported over a single enterprise network puts more pressure on the network and can even render it unavailable. If this happens, applications cannot run and business cannot be conducted in order to drive revenue.

Alcatel-Lucent understands these challenges and addresses them through the offering of high availability through networks resource and performance management. The company integrated availability in all of its IP networking products through redundant switches, power supplies and switching fabrics, network topologies, WiFi radio coverage, hot swappable modules and failsafe network address management.

Companies don't want fly-by-night fads when it comes to network simplification and an intelligent infrastructure.

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