In an effort to provide small- and medium-sized enterprises with a seamless and efficient next-generation communication platform, telecom giants Alcatel-Lucent and Vodafone Germany recently announced that they will be partnering on a comprehensive new solution.
The motivation behind creating the new package, known as "Business PBX," was due to the noticeable lack of end-to-end enterprise communication solutions for smaller organizations, which don't have the resources necessary to adopt today's traditional converged communication platforms, according to a company release.
Marketed by Vodafone Germany, Business PBX is made up of several key Alcatel-Lucent components, including its Business integrated Communication Solution (BiCS) and related end-user devices. The platform is designed to provide medium-sized enterprises with an all-encompassing communication solution that is extremely intuitive and easy to maintain.
Each crucial function of the Business PBX is pre-installed on the BiCS platform and can be utilized immediately following installation. When a customer's needs change, the solution can be modified to add other functions on an as-needed basis. Functions such as inquiry call, call transfer and brokering can be accessed by pressing just one button in the menu system.
In addition, Business PBX is very remote worker friendly, as it provides the same features and connectivity to mobile handsets as it does internal office phones. All users will be tied into the company directory, which identifies an employee's presence status and the most optimal way for them to be reached, whether it be by phone, instant messaging, video call or e-mail.
“We want to continue to grow faster than the market by better focusing on the needs of our enterprise customers than our competitors," Guido Kissner, product manager for enterprise fixed-line marketing at Vodafone Germany," noted in a statement. "The introduction of the Business PBX is an important step in this direction and expands our portfolio for business customers."
The joint solution was announced at the CeBIT trade show on March 1, and will be on display at the Vodafone pavilion 32 throughout the entirety of the fair.