Next Generation Communications Blog

February 2015

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NFV INSIGHTS: Preparing for the future of NFV

By: Andreas Lemke, Ph.D. - Alcatel-Lucent

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Have you ever gotten your hands dirty and really implemented an NFV or SDN application? Six teams from academia and industry in Israel and Europe can answer with a resounding yes! These teams gathered in Haifa at the 4-day 2015 Winter School and Hackathon event, organized by Bell Labs, Alcatel-Lucent’s CloudBand team and Israel’s leading Institute of Technology, Technion. The event offered a full program to get acquainted with the fundamental concepts behind cloud computing, software defined networking (SDN) and network functions virtualization (NFV).

The Evolution of Customer Experience Management: From scoring net promoters to customer effort

By:  Greg Owens, Senior Director, Global Marketing, Motive CEM Solutions, Alcatel-Lucent

I just returned from a Customer Experience Management (CEM) event in London. After attending the same event in January 2014, I reported that I was struck by how pervasive customer experience had become within the world of telecoms. Well, a year has not changed that. In fact, I no longer feel compelled to extol the virtues of focusing on customer experience. There is no doubt: CSPs are intent on improving customer satisfaction and on making it a key focus of their businesses. Many of the CSP-led presentations showed examples of mission and vision statements that place the customer smack-dab in the crosshairs.

So what has changed in twelve months? Here are some highlights, for me, of some great presentations and scintillating conversations that took place over the course of three days in the shadow of Westminster.

Can the vEPC be deployed in the LTE consumer network?

By: Keith Allan, Director IP Mobile Core Product Strategy, Alcatel-Lucent

This article discusses the progress in the development and operational management of the vEPC to support the LTE consumer network. It answers the question: Is the vEPC commercially viable in large-scale, LTE network deployments? At Mobile World Congress 2015, Alcatel-Lucent will show a live demonstration of vEPC dynamic scaling together with simplified NFV management and orchestration.

Over the past several years, I’ve met with many mobile network operators (MNOs) and discussed their plans for virtualizing the evolved packet core (EPC). It’s clear from the more recent conversations that MNOs are now convinced that the vEPC is both financially and technically viable for their networks.  But is the vEPC ready for the MNO’s LTE consumer network?  In this article, I’ll discuss why I now think that’s possible.

VoWiFi extends and enriches LTE services

By: David E. Nowoswiat, Senior Product and Solutions Marketing Manager, IP Routing & Transport, and  Ed Elkin, Head of Marketing for IP Communication, Alcatel-Lucent

The growing importance and usage of Wi-Fi™ is spurring rapid development in voice over Wi-Fi (VoWiFi) to complement robust VoLTE services. Mobile device manufacturers are taking advantage of Wi-Fi to solidify their relationship with consumers and enterprises, so mobile network operators (MNOs) need to act quickly to secure a share in the hot Wi-Fi market. By developing a strategy that encompasses Wi-Fi, MNOs can leverage their most important asset - their LTE network - to deliver a seamless experience for subscribers while leveraging their virtualized IMS investment to create  new revenue opportunities for themselves.

Mobile World Congress 2015 - What's the Next Big Thing?

By: Peter Bernstein, Senior Editor

In doing preparations for what many have called “the circus” aka the annual Mobile World Congress (MWC)—which is arguably now the most important industry trade event as the world goes mobile and which takes place in Barcelona March 2-5—the excitement is already palpable.  From all of the new cool devices of all shapes and sizes to interesting advances on things like antenna technology, Network Functions Virtualization, carrier aggregation, etc., the eye candy alone is almost overwhelming in terms of imagining the possibilities.  However, MWC always is tantalizing because not only does it answer what we will see in terms of capabilities in the near-term, but also because of the questions it raises about the longer term.

In this regard I was struck by a recent blog by Michael Peeters, CTO, Alcatel-Lucent Wireless, entitled I think appropriately, The Circus is in Town. Peeters’ main point is summed up nicely where he says in characterizing his view on what’s the next big thing that will be the buzz of the show that, “...one thing is certain: its story will be about removing place and time constraints we took for granted.”

LTE Broadcast: More than just a Pretty Face for Mobile Video

By: Mae Kowalke, TMCnet Contributor

Mobile video is very popular. In fact, it is predicted to become very much more so in the future with the expectation that it will account for up to 69 percent of total mobile traffic by 2018. Demand is driven by subscribers who want to take content like news programs and favourite TV series with them wherever they go.

As discussed on the Wilson Street blog by Habib Nouira, Product Marketing Manager, Alcatel-Lucent, LTE broadcast is enabling operators and internet service providers (ISPs) to meet this need.  They are also exploring how the technology can expand their coverage areas, reduce customer churn, cut costs, and grow revenue.

Transportation communication networks: Combating the cyber terrorist threat

By: Thierry Sens, Marketing Director Transportation Segment, Alcatel-Lucent

Originally posted on Alcatel-Lucent Blog February 3, 2015

Talk of “cyber armies” working on behalf of nations might once have been the work of Hollywood, but recent events have demonstrated the opening of a new front in the global war on terror: cyber security.

Dunedin: a gigatown positioned for a smart city future

BY: Tim Marshall, External Affairs Director, Alcatel-Lucent Oceania

Originally appeared on Alcatel-Lucent Blog February 10, 2015

Perched on the southern edge of New Zealand, a small picturesque city with a big digital vision is about to be wired with the fastest broadband speeds in the Southern Hemisphere.

You may never have heard of it, but Dunedin is the envy of New Zealand after being crowned the winner of Gigatown, an online and real world competition for communities to receive 1Gbps broadband* and two development funds to support entrepreneurs, innovators and social initiatives. The competition was run by Chorus, New Zealand’s largest telecommunications infrastructure company which is rolling out the nation’s world-leading Ultra Fast Broadband (UFB) program.

On the Road to IP and Optics Convergence

By: Peter Bernstein, Senior Editor

For what seems like ages now the communications industry has been talking about convergence. We have already gone through many phases as networks move from TDM to being end-to-end Internet Protocol (IP) with voice traffic increasingly being carried on converged networks.  Indeed, the popularity of Voice-over-IP (VoIP) and the coming of Voice-over-LTE (VoLTE) on mobile networks is the future.  

That said, convergence is not just about IP but is also about the transformation of global network infrastructures in the wired world, with legs into the wireless one as well, of IP and Optics.  And, as Steve Vogelsang, VP Strategy and CTO, IP Routing and Transport Business Division, Alcatel-Lucent noted in a recent TechZine blog, IP and optics: Time to make nice, “Let’s face it. The future of the communications industry requires a convergence of IP and optics. So maybe it’s time to give each other some overdue respect."

Five Countries with Strong 4G LTE Presence

By: Mae Kowalke, TMCnet Contributor

Even connectivity-challenged Laos advertises 4G LTE wireless connectivity. Albeit coverage is limited and not all 4G LTE networks have been created equal. Reality is that you’ll be hard-pressed to find 4G LTE even in the heart of Laos’ capital, Vientiane. And, despite global industry and government enthusiasm for 4G LTE, many other parts of the globe are still achingly slow with their 4G rollouts. However, not every country has poor 4G LTE coverage. In fact, five 4G standouts include France, Spain, China, Dubai, and of course the U.S.

Customer Self-Care is Win-Win for CSPs and Users

By: Mae Kowalke, TMC Contributor

Self-service to one degree or another has been present since the rise of the web. However, customers are increasingly choosing self-service because they feel more empowered and it is often perceived to be an easier interaction than dealing with a live person. The rise of the smartphone also has increased the use of self-service.

In fact, as explained by Jessica Verbruggen, Integrated Marketing Assistant at Alcatel-Lucent Motive, in a recent TechZine article, Empowering Autonomous Customer Self-Care, self-service can be a win-win for customers and communications service providers (CSPs).

LTE Carrier Aggregation--Meeting the Challenges of the 'Need for Speed' and Capacity

By: Peter Bernstein, TMC Senior Editor

In business as well as our personal lives there are finite resources that gate our activities. The big one that covers both is time which we cannot create more of and hopefully optimize for obvious reasons.  In mobile communications the issue is getting the most out of not just the finite but scarce radio frequency (RF) spectrum allocated for service provider networks. 

Realities are that in most parts of the world mobile service providers have access to different frequency bands as a result of things like auctions and mergers. Thus, they have a need to mesh their various spectrum assets (i.e., bands and associated carriers) in general. They also must optimize them to meet the insatiable appetite of customers for bandwidth-hungry services such as real-time and streamed video where Quality of Experience (QoE). Indeed, QoE and its extensibility to cover anywhere a customer is located is now foundational for attracting and keeping customers. 

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