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Alcatel-Lucent Corporate News

Alcatel-Lucent in Action: a year of progress and look to the future

Sustainability, Alcatel-Lucent

Alcatel-Lucent in Action” is the story of one year of action to transform our company and position it for innovation and growth.

Hackathon Generates New Conversations, New Applications and Potential Revenue Opportunities

By: Gilles Duboué, IP Platforms Innovation Marketing, Alcatel-Lucent 

Recently in Munich, Alcatel-Lucent ran a 12 hour Hackathon that pitted the industry’s best and brightest developers against each other. The mission: build the most original, compelling and marketable app using New Conversation APIs.

New Conversation APIs make the rich functionality of IP Communications simple to mash up into applications. By enabling developers to easily integrated voice, video, data and contact information into any app, service providers can innovate faster – providing entirely new communications experiences to end users from any screen, device and network. They enable operators to explore new opportunities for enhancing retail services and to pursue new wholesale markets through application partners (web, verticals, M2P, M2M…).

Bell Labs and the Art of Disruptive Innovation

Mae Kowalke, TMCnet Contributor

Innovation takes many forms. But when it comes to the art of disruption, often it comes from quarters least expected. The breakthroughs that change the world are not something that can be forced or fully anticipated.

The foundation can be laid for disruptive innovation, however, as world-renowned research outfit Bell Labs well knows. Bell Labs, the research arm of Alcatel-Lucent, has been behind breakthroughs in innovation for generations.

Agile Optical Networking Breaks Speed Records and Meets Customer Demands

Mae Kowalke, TMCnet Contributor

With adequate bandwidth and network speeds now a cornerstone of life for both businesses and consumers, optical transport is increasingly becoming a key solution for network operators.

The market for optical network equipment is expected to reach $15 billion by 2018, according to research firm, Dell’Oro. Optical transport of the 100G variety is expected to make up 80 percent of that demand.

Communications Industry Researchers (CIR) also recently released a report predicting that the market for 400G will hit $528 million by 2019, and the market for supporting optical components and silicon devices will reach $195 million that year.

Clearly, optical networking matters. It is easy to see why when looking at the recent achievements of Alcatel-Lucent’s agile optical networking technologies.

Alcatel-Lucent CEO Michel Combes says Europe Must Stop its Cellular Race to the Bottom

Mae Kowalke, TMCnet Contributor

As leaders in Europe debate whether the EU is “back” during the World Economic Forum, the region is increasingly falling behind when it comes to telecommunications, according to Alcatel-Lucent CEO Michel Combes.

“There is a real danger,” noted Combes in a recent blog post on Europe’s digital divide (published in the Wall Street Journal, “that Europe is losing ground in the information era.”

That’s because there is an increasing gap between what the latest smartphones can deliver and what Europe’s telecommunications companies can support due to a price war that inhibits infrastructure upgrades.

“Europe is locked in a vicious circle of competition focused exclusively on price, one that forces operators to reduce their investments and destroys their innovation capacity,” noted Combes. “This type of competition is bad news for a digital Europe and its consumers.”

Alcatel-Lucent Motive Customer Experience Solutions Win Two Industry Awards

By Peter Bernstein, TMCnet Senior Editor

For those who follow the mobile industry closely, you know that mobile service providers (MSPs) are constantly on the watch for tools that will enable them to gain a competitive edge.  You are also aware from TMCnet’s coverage of the space mobile device management (MDM) is increasingly be viewed as an invaluable tool for MSPs to get better visibility into what is going on end-to-end with their customers enabling them to provide an enhanced, simpler and more customized customer experience as well as facilitate the roll out of LTE services. 

One such capability that increasingly is gaining traction with MSPs around the world is Alcatel-Lucent’s Motive portfolio of Customer Experience Solutions. And, the efforts of the Motive team have not gone unnoticed.  In fact, Alcatel-Lucent was recently honored with two industry awards in recognition of the work being done to help service providers forge stronger and more valuable customer relationships:

The Apple Loophole: iOS 7 Upgrade Impacts on Mobile Networks

By Patrick Tan, General Manager, Network Intelligence, Alcatel-Lucent

Note: Originally posted in Alcatel-Lucent Analytics Beat blog

Similar to previous iOS updates, over 50% of Apple device users upgraded their device to iOS 7 within 2-3 days of its release, 30% upgrading within the first day.  Apple made improvements to their software release process to ensure mobile networks are protected from these techno-hungry iPhone users. Specifically, the notification announcing availability of the new iOS is staggered over a few days to help spread out the signaling load.  They also implemented a “no-greater than 100 MB app size” policy which restricts apps over that size from downloading over mobile networks.  And Apple’s iOS 7 update came with a mandatory WiFi-based upgrade path. 

So, quiet day on mobile networks on September 18th?  Not quite – iOS 7 update came with a hidden cost to mobile operators.  But, only systems correlating signaling, volume, applications and device data – down to the iOS version – could detect these trends. 

In this blog, we report on Apple iOS update trends discovered using the Alcatel-Lucent 9900 WNG on mobile networks worldwide.

The Big Deal about Big Data Analytics

By Greg Owens, Senior Director Customer Experience Solutions Marketing, Alcatel-Lucent

 

The rise of big data is causing service providers to ask some big questions: How should we store our data? How long should we keep it? What parts of it are relevant to our business? Most importantly, how do we get value from it? To turn big data into a big deal, service providers need to extract insights that can help them make smart business decisions and improve the customer experience.

 

The value of big data is all in what useful and actionable information it can provide. I find it exciting to see how service providers use big data analytics to gain new insights and solve complex problems. With this post, I’ll look at some new research by industry analysts and three key opportunities that big data analytics presents to service providers.
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Alcatel-Lucent and World Education Program Help Young Adults Obtain Skills Needed in Workplace

By Mae Kowalke

Equipping young people with the skills to succeed in the work world is important, but without self-confidence no skill set will help a person rise out of poverty or change the world with a breathtaking idea.

That’s one of the lessons that’s been so obvious to Estelle Day as she helps guide Alcatel-Lucent’s global signature program, ConnectEd, as its program director. ConnectEd helps participants, mainly young adults, enter the work world with the education and tools they need to succeed.

“It often strikes me that across all the different contexts that ConnectEd works in, and all the different types and backgrounds of youth, one of the most commonly cited changes brought by the program is self-confidence,” she noted in a recent interview with Bishalakhi Ghosh, the director of the Alcatel-Lucent Foundation that is posted on the Alcatel-Lucent blog site. The Foundation started ConnectEd two years ago with World Education.

Pennsylvania Healthcare Provider UPMC Upgrading Infrastructure based on Alcatel-Lucent 7950 XRS

By Susan J. Campbell

The need for better business intelligence is the driving force behind the momentum in businesses around the world to look at adoption of “big data” solutions.  However, not all big data solutions are the same, and their applications in various markets must be customized since data capture and management in areas like healthcare must adhere to strict rules and regulations.

With this as context of its consideration of how best move to next generation communications capabilities, UPMC, a Western Pennsylvania healthcare provider, turned to Alcatel-Lucent to upgrade its IP and optical networking capabilities, starting at its core, so it could better accommodate and leverage the large data sets that are gathered on a regular basis.  And, at the HIMSS event in the U.S., the annual conference and exposition for healthcare information technology professionals and their suppliers, UPMC’s selection of Alcatel-Lucent to better enable critical communications services to doctors’ offices, hospitals and other sites throughout Western Pennsylvania was announced.

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