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Alcatel-Lucent Technology News

The Digital Hospital is no Longer a Dream

Among the vertical markets that are benefitting from the rapid and widespread growth of technology the healthcare space is clearly a winner. Whether it's imaging or robotic surgery, hospitals the world over are evolving quickly, deploying the latest technological innovations, and offering ever more advanced services to their patients.   Flying under the radar of this technological change, are the changes occurring to the communications infrastructure that underpins these hospitals and allows the practitioners (nurses, doctors, administrators...) to get on with the business of helping people, saving lives, etc... in a more effective, efficient manner.   The so-called digital hospital is no longer a dream.   Case in point, a recent edition of Alcatel-Lucent's Enriching Communications magazine, featured a case study of Annecy Hospital and how the facility is benefitting from Alcatel-Lucent solutions as deployed by NextiraOne.   Annecy Regional Hospital Center (CHRA) is the largest hospital in the Haute-Savoie department in the French Alps, with over 970 beds. Every year, the facility's 2,400 healthcare personnel handles more than 50,000 emergency cases and treats 70,000 patients, requiring 300,000 hospital bed-days.   The plans called for the deployment of next-generation communications infrastructure. The solution had to offer tight security and it had to allow for mobility, allowing information to be available in all areas across the healthcare campus.

Genesys Acquisitions Target Productivity Growth, Cost Reduction

Brendan Read, senior contributing editor of TMC's Customer Inter@ction Solutions magazine writes on his blog, The Readerboard, about the recent acquisition of Conseros and SDE by Genesys Telecommunications Labs, an Alcatel-Lucent company.   The theme is reducing costs and increasing productivity, two themes that are near and dear to enterprises of all shapes and sizes as this current economy continues to be a cause for concern.   Here is Read's entry in its entirety:   One of the signature features of Genesys Telecommunications Laboratories, owned by Alcatel-Lucent, and why it is highly respected is its ability to execute thoroughly: whether in devising and enhancing new software or buying other industry firms.   A case in point is Genesys' announcements today of two acquisitions: Conseros, which provides software that enables dynamically prioritizing work task distribution, and SDE the creators of the Genesys Customer Interaction Portal (GCIP). The two moves are very timely because these firms bring to Genesys, and to its customers and prospects solutions that can help them increase their productivity and reduce costs.   The Conseros acquisition adds to the Genesys intelligent Workload Distribution (iWD) solution the ability to extend and route calls to outside of contact centers, such as bank tellers, field techs, retail clerks, and back office staff based on skills-based routing and availability.   This functionality, says Genesys, saves on facilities, equipment, and headcount costs. Rather than hire and outfit, say, 10 new agents in the contact center, they can leverage a small portion of 100 back office employees.   There is growing anecdotal evidence to support the effectiveness of iWD.

Infonetics: ALU Among Top Mobile WiMAX Vendors

A recent survey conducted by Infonetics finds that Alcatel-Lucent is among the top vendors in the mobile WiMAX market.   According to the survey, which asked Service Providers to name the top equipment suppliers in the space, Alcatel-Lucent, Alvarion, Huawei and Motorola led the list of a dozen gear makers.   The survey, Perception Is Everything: WiMAX Vendor Leadership Service Provider Survey, was conducted over the course of two months (October/November) 2008, and asked purchase decision makers at incumbent, competitive, and mobile operators that own and operate a mobile WiMAX network (or will by 2010) about their:   ·         Mobile WiMAX and cellular mobile network deployment plans ·         Most important criteria for choosing a mobile WiMAX equipment vendor ·         Familiarity with 10 mobile WiMAX vendors ·         Perception of the top vendors in the mobile WiMAX market ·         Ratings of 10 mobile WiMAX vendors based on 7 criteria: handsets and applications, WiMAX network performance, end-to-end solutions, pricing, product feature/roadmap, service and support, and ecosystem   Of the Service Provider respondents 41% are from Europe, the Middle East, and Africa (EMEA); 23% are from Asia Pacific; 18% are from North America; and 18% are from Central and Latin America (CALA).

Multi-Screen = Mega Opportunity

A new trend is sweeping the land.   Consumers, once tied to their television screens or computer monitors are now leveraging a wealth of modern devices to stray far from their homes and offices, while consuming an ever greater array of content. It's no longer necessary to rush home to catch the latest episode of a favorite program, or stay late in the office to stay up to speed with an important webcast. Increasingly end users are taking this content "to go."   As we touched on in our last blog entry, the opportunity facing service providers and advertisers alike when it comes to enabling -- and serving ads to -- this new nomadic audience, is huge.   Today we'll focus a bit more on operators and how they can enable this so-called multi-screen experience.   In a recent article in Alcatel-Lucent's Enriching Communications magazine, authors Thomas Fuerst and Richard Fraser of the company's Carrier Business Group discuss how service providers need to begin planning for this increasingly important trend in consumer service consumption.   Today's iPod weaned, touch-screen enabled consumer, who has the expectation of broadband everywhere, has come to expect the ability to download applications and watch programming on any device, in any location. And they'll want the ability to reuse that content across multiple screens i.e., multiple devices.   Imagine downloading a documentary to watch on your 50-inch plasma set at home. You have to leave for work, but that's ok, the show has been synced with your mobile device, which allows you to watch more of the program on the train as you make your way to the office.

ALU Enables Operators in Mobile TV Race

Historians fondly remember the golden age of television, that period of time, which spanned the late 1940's through to the early 1960's. By the late 1950's television had become the dominant form of in-house entertainment, and manufacturers and consumer goods companies began to advertise their wares to this somewhat captive audience.   According to the Web site for The Museum of Broadcast Communications, the term soap opera even has its roots in commercially-sponsored daytime programming, where "the term "soap" in soap opera alluded to their sponsorship by manufacturers of household cleaning products."   Advertisers had decades of uninterrupted access to this audience.   Now fast forward to today. TV viewership is rapidly declining, the advent of digital video recorders makes it possible for viewers to skip through commercials, making advertising a difficult business indeed.   Today's opportunities for advertisers lie beyond the so-called "boob tube" -- with users consuming video entertainment in ever more innovative ways, advertisers need to keep pace. One way to do so is to provide advertising messaging that is compatible with the increase in Mobile TV or Mobile Entertainment..   A recent article in Alcatel-Lucent's Enriching Communications magazine, entitled Early Movers in Mobile TV are Poised to Capture a Burgeoning Market cites research by ABI Research that posits   the number of mobile TV subscribers worldwide will grow from 11 million in 2006 to 462 million in 2012, representing a Compound Annual Growth Rate (CAGR) of 85%. But cashing in on this growth will require service providers to make significant changes to existing network infrastructures and business models.   This is certainly fertile opportunity for advertisers and carriers alike to serve ads to their customers.   The article provides case studies, in particular a look at how Australian carrier Telstra is bringing its solution to market.   The solution is based on Alcatel-Lucent's 5910 MiTV solution, which enables a highly personalized, interactive service with advanced features, including fast channel change, user interactivity and a compact client for embedded applications on handsets.   Another case study focuses in on ICO Global communications, a satellite communications company based in Reston, Virginia.   The operator has developed an advanced hybrid system combining satellite and terrestrial communication capabilities to offer wireless voice, data, video, TV and Internet services on both vehicular and portable devices.   In April 2008, ICO successfully launched the ICO-G1, a next-generation geosynchronous satellite operating in the 2GHz S-band with a service footprint that covers most of North America, using the Digital Video Broadcast - Satellite services to Handhelds (DVB-SH) standard.   To learn more, click to read the article.

Alcatel-Lucent Remains a Fixture in Fixed Broadband Access

According to a report from Alcatel-Lucent, one out of every three fixed broadband subscribers around the world is served through an access network provided by the company.   Based on information contained in a recent access report from industry analyst Dell'Oro, Alcatel-Lucent shipped 6.1 million lines in the third quarter of 2008, to maintain its leadership in the DSLAM market (34.9% market share), and growing its worldwide installed base to 180 million lines.   Alcatel-Lucent also maintains a market share of 32.6% in IP DSLAM shipments and 34.2% in VDSL shipments.   According to Dell'Oro Alcatel-Lucent retained its number two status in the overall PON market and number one for GPON largely due to its role as primary supplier of GPON to Verizon as well as having a number of other deployments in Europe and Asia.

Mendocino County Selects ALU

Mendocino County is a California county that encompasses an area of more than 2 million acres or approximately 3,500 square miles. The County was looking for an advanced public safety solution, and it selected Alcatel-Lucent to deploy a solution that will enhance network interoperability and emergency response with more reliable and secure communications across multiple agencies within the county.

 

The new network enables Mendocino County to manage its public safety network from a single platform.

 

According to Kristin McMenomey, General Services Agency Director for Mendocino County, "Our goal was to create a network capable of converging traditional mission-critical telecom traffic with the county's data traffic not only to meet our needs today, but also to pave the way for new IP applications in the future."

 

The deployment is based on Alcatel-Lucent's MDR 8000 long-haul microwave solution. Alcatel-Lucent also is deploying its IP/MPLS portfolio, which includes the Alcatel-Lucent 7450 Ethernet Service Switch, Alcatel-Lucent 7250 Service Access Switch and Alcatel-Lucent 5620 Service Aware Manager.

ALU Enables Blackberry Launch in Vietnam

Viettel, a leading mobile operator in Vietnam, Alcatel-Lucent and Research In Motion announced the launch of the BlackBerry wireless solution in Vietnam.

 

Under the terms of this agreement, Alcatel-Lucent will provide integration services, leveraging its strong local presence in the region to provide Viettel with end-to-end implementation, launch, delivery and support services for the BlackBerry solution in the Vietnamese market.

 

Alcatel-Lucent's participation thus enables Viettel to focus on the delivery of customer facing services in order to quickly meet market demand.

ALU In TD-SCDMA Pact With China Mobile

Alcatel-Lucent, through its Chinese flagship company Alcatel Shanghai Bell, has won a significant contract for a TD-SCDMA mobile network trial in China   Together with Datang Mobile, Alcatel Lucent announced that they were awarded the largest share in China Mobile's tender for the second phase of its trial to address the growing demand in China for broadband Internet access services on mobile devices.   The deployment of China Mobile's phase II TD-SCDMA network will cover 28 cities across the nation. Under the agreement Alcatel-Lucent and Datang Mobile will provide the TD-SCDMA solution for 11 of the 28 cities, including Nanjing, Hangzhou, Ningbo, Changchun, Hefei, Guiyang, Kunming, Xi'an, Lanzhou, Yinchuan and Urumqi.   Upon the project's completion in June of 2009, the subscribers in these 11 cities will be able to enjoy a full range of multimedia services including ring back tones, multimedia messaging service and more.

Alcatel-Lucent to Focus on LTE

As reported on Friday, Alcatel-Lucent plans to undergo some strategic realignment of its core efforts, and among other things it means that there will be less attention on WiMAX in favor of a strategy that calls for a stronger focus on LTE or long-term evolution. Some analysts would think that's merely a prudent reaction to the market.   According to a recent Infonetics report:   ...worldwide sales of fixed and mobile WiMAX equipment and phones/Ultra Mobile PCs dropped 21% to $245 million in 3Q08 from 2Q08, and are expected to continue sliding through 2009 as the economic recession puts the squeeze on this early market.   Even Clearwire CEO Ben Wolff said that his company -- clearly a leading poster child for WiMAX -- would also consider deploying LTE down the road "if it makes sense for us to do so."   Of course, that's not to say that Clearwire is backing away from WiMAX, but it does go to show that equipment manufacturers need to place their bets on one side or the other in this evolving battle, not both. Blogging on the 4G Wireless Evolution site, resident expert Paul Kapustka has more on that subject.
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