Next Generation Communications Blog

Enterprise

The WebRTC Craze

Blog post is co-written by Anne Lee, Chief Technology Officer of IMS Innovations at Alcatel-Lucent and recently recognized by the industry as a WebRTC pioneer and by Gilles Duboué, IP Platforms Innovation Marketing at Alcatel-Lucent.

The craze for WebRTC grows louder as its realization in the market begins to be marked with high profile adoptions such as in Google Hangouts, Amazon Mayday, and SnapChat’s AddLive solution. The formal standardization of WebRTC began in 2011.  Early implementations by Google and Mozilla, on Chrome and Firefox respectively, followed shortly - beginning in 2012.  And with the availability of developer versions of WebRTC on Chrome and Firefox, an ecosystem of proof-of-concept and early commercial products and solutions quickly emerged.  Open source plug-ins are filling the gap in browsers that do not yet support WebRTC e.g. Internet Explorer.  There is also clear progress being made in WebRTC standards for ORTC.  Given this, we expect that WebRTC ORTC will likely be natively available on Microsoft’s Internet Explorer within the next 18 months.

Hackathon Generates New Conversations, New Applications and Potential Revenue Opportunities

By: Gilles Duboué, IP Platforms Innovation Marketing, Alcatel-Lucent 

Recently in Munich, Alcatel-Lucent ran a 12 hour Hackathon that pitted the industry’s best and brightest developers against each other. The mission: build the most original, compelling and marketable app using New Conversation APIs.

New Conversation APIs make the rich functionality of IP Communications simple to mash up into applications. By enabling developers to easily integrated voice, video, data and contact information into any app, service providers can innovate faster – providing entirely new communications experiences to end users from any screen, device and network. They enable operators to explore new opportunities for enhancing retail services and to pursue new wholesale markets through application partners (web, verticals, M2P, M2M…).

How to Kill Shadow IT: Step Two - Make It Completely Unnecessary

By Bryan R. Davies, Senior Director of Enterprise Communications Marketing, Alcatel-Lucent

In my first blog in this series, I discussed the reasons enterprise employees are bypassing the IT department when they purchase business software. Most shadow IT users would put it this way: “That’s what I have to do to get my job done efficiently.” In many respects, that short summary goes right to the heart of the matter.

But I’d like to push a little deeper now and examine the place where shadow IT begins – the point where enterprise employees start believing it’s a necessary option. What’s the crucial factor there? Cumbersome processes with long delays? Inferior or out-of-date tools? Or could it involve how those employees are perceived and treated?

How to Kill Shadow IT: Step One - Recognize that Resistance is Futile

By Bryan R. Davies, Senior Director of Enterprise Communications Marketing, Alcatel-Lucent

The first step in resolving any problem is to make sure you understand the core issues. So here’s the crucial question for shadow IT: What is the biggest challenge it presents for your IT department?

Holding back the flood?  

Today’s flood of mobile devices and cloud services is making shadow IT a bigger headache than ever before. But it’s nothing new. It started with the first enterprise employee who ever put an application in place without the knowledge or approval of IT staff.

Enterprises Need a Converged Network to Meet Current and Future Requirements

Mae Kowalke, TMCnet Contributor

Bring-your-own-device, mobile video, virtualization and a greater need for quality of service have prompted the need to rethink the network. In fact, the exponential increase in traffic has added a sense of urgency on the part of enterprises to upgrade their networks.

What’s needed is a converged network, according to a recent paper by Alcatel-Lucent (ALU). Enterprise Converged Network Solution, which carries the subtitle, Deliver a Consistent and Quality User Experience, Streamline Operations and Reduce Costs.  With a long and deep history of providing state-of-the-art enterprise networks, ALY is advocating a converted, application-aware network that accounts for the latest evolutions in computing, yet is a resilient enough to meet both today’s needs and those of tomorrow.

Alcatel-Lucent CEO Michel Combes says Europe Must Stop its Cellular Race to the Bottom

Mae Kowalke, TMCnet Contributor

As leaders in Europe debate whether the EU is “back” during the World Economic Forum, the region is increasingly falling behind when it comes to telecommunications, according to Alcatel-Lucent CEO Michel Combes.

“There is a real danger,” noted Combes in a recent blog post on Europe’s digital divide (published in the Wall Street Journal, “that Europe is losing ground in the information era.”

That’s because there is an increasing gap between what the latest smartphones can deliver and what Europe’s telecommunications companies can support due to a price war that inhibits infrastructure upgrades.

“Europe is locked in a vicious circle of competition focused exclusively on price, one that forces operators to reduce their investments and destroys their innovation capacity,” noted Combes. “This type of competition is bad news for a digital Europe and its consumers.”

Your Current IP Session Border Controller Won't Cut It Long Term

By Mae Kowalke, TMCnet Contributor

Conversations are changing.

In the past, people could expect to call each other, e-mail or meet in person. But the new conversation experience includes the ability to instantly interact via multimedia with others, video conference from any location and without installing special software, and seamlessly merge several different voice and chat streams.

The session border controllers currently used by many network operators are not meant to handle this complex new communications environment.

OpenTouch--Welcome to the Personal Cloud

By Mae Kowalke, TMCnet Contributor

What mobility has done is change the conversation. For the past 30 years, enterprise data communication was about the personal computer. But that’s shifting as smartphones and tablets have given the world the ability to more easily perform work from any device with a cellular and/or Wi-Fi connection. The cloud has then given business the ability to perform business with these devices, effectively taking enterprise computing resources and making them available to any employee with authorized access at any time.

The bring-your-own-device (BYOD) trend within the enterprise is the manifestation of this. And, IP-based communications of all types has also changed quite a bit driven by mobility and the cloud. Collaborative conversation is much easier, and video conferencing is easier than ever.

Helping to meet the needs of the new direction of business companies such as Alcatel-Lucent (ALU) have developed services that help enable this transformation of business.

Australian Hospital Upgrades its Healthcare Communications Infrastructure

By Mae Kowalke, TMCnet Contributor

As the second oldest hospital in Australia, the more than 200-year-old Liverpool Hospital has seen its fair share of change. The most recent change: Adding a new wing and a state-of-the-art communications network.

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