Next Generation Communications Blog

Longview IoT Boosts Energy and Wireless Efficiency

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

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Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

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Huawei Places the World's First 5G VoNR Video Call

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

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IGEL Advances Future of Work

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

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Tata Communications and Cisco Collaborate on SD-WAN

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

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How to Win the 50-Year-Old China Trade War

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

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Extreme Elements Enables The Autonomous Enterprise

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

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The New Facet of Customer Experience Management - Field Service 2.0

By: Rhodo Odysseos, Product/Solution Marketing, Alcatel-Lucent, and Jess Verbruggen, Motive Integrated Marketing Assistant, Alcatel-Lucent

Traditionally, communications service providers (CSPs) have treated the field service aspect of their organization as a cost center. Field technicians engaged in maintenance activities were simply a part of the cost of doing business.  More recently, the communications industry in general and the field service arena in particular, has been disrupted by immense changes in the customer profile, service expectations, and behaviors.

Field service is often the only face of the company that a customer will ever see, so it’s not a surprise that CSPs are striving to make a positive impact on customers in this realm. Achieving full potential in field service saves CSPs a lot of time and money. Productivity and efficiency reviews targeted at field service operations, done correctly, can reinforce other areas of the business by increasing customer satisfaction and improving safety and quality. 

Here is how Telecoms Can Keep Over-the-Top in Check

By: Mae Kowalke, TMCnet Contributor

Why I don’t use Skype much largely is the result of a savvy move from a telecom provider in Southeast Asia.

I have many friends in Asia, many of whom are not exactly rolling in money. So they can’t afford a data plan on their cell phone to use Skype. But what they all can do is use Facebook, and they all can use Facebook because many telecoms in the region give Facebook access away for free while charging for other Internet access such as web browsing. This is a good way to slowly upsell consumers—and to indirectly get me to use Facebook even more than I normally would.

Similar value-added services through selective access to particular mobile applications can be seen here in the U.S., too. T-Mobile, for instance, has recently begun offering unlimited streaming Internet radio even for customers who can’t step up for the larger data plans that normally would be needed to support Internet radio on a mobile device.

This is good business. It is a way that operators can help fend off the over-the-top challenge that threatens to turn telecoms into commodity businesses.

Answering the Question of How to Manage NFV Effectively with an vEPC

By: Mae Kowalke, TMCnet Contributor

The advantages to mobile operators of network functions virtualization (NFV) and moving to a virtualized evolved packet core (vEPC) have become clear, and mobile networks operators are pretty much sold on the technology in theory.

As the technology side has been figured out and operators begin to plan commercial deployments of NFV and vEPC, however, discussion is starting to move toward operational requirements and challenges. Mobile network operators need to figure out how best to manage these new virtual network functions (VNFs) and the NFV infrastructure, and also how to modify the existing network operations model when these VNFs are deployed.

NFV INSIGHTS: Is OpenStack ready for NFV?

By Andreas Lemke, Ph.D. - Alcatel-Lucent

Open source has had a massive impact on information technology and the web: The Linux operating system, the LAMP stack, browsers, the Android smartphone OS. Individual enthusiasts, universities, and businesses spend enormous resources to build technologies, and then give them away for free. Are they out of their mind? The success of open source shows they are not. 

OpenStack, the open source cloud management software, has come into the focus of service providers as a rapidly advancing, cost-effective technology foundation for NFV. With OpenStack, service providers are expecting to escape the tangles of individual vendors and build an open horizontal platform for their future networks.

How to Kill Shadow IT: Step Three - Kill It with Kindness

By: Bryan R. Davies, Senior Director of Enterprise Communications Marketing, Alcatel-Lucent

In my second blog in this series, I discussed how you can regain control when enterprise IT users defect to self-service IT. In a nutshell, they’re looking for faster, easier ways to get their hands on tools that boost productivity. 

ALUSnip.10.3.14.JPG

So your solution starts with a simple concept. Think of these users as valuable customers. Then provide a superior offer. Of course, to succeed with this new approach, you’ll need a framework for agility. In this blog, we’ll look at three reasons why this framework is important for your enterprise, as well as individual IT users.

Benefits of Standardization in the Internet of Things

By: Tim Carey, Industry Standards Manager of Alcatel-Lucent’s Customer Experience Division

The world of M2M is changing as solutions move from single purpose devices that transmit data to and receive commands from an application in the network to an Internet of Things where solutions permit devices to be multi-purpose and applications to be collaborative.

The Internet of Things can benefit from global standardization efforts that:

  • Enable deployment of standards compliant devices and applications with no or minimal customization thereby expanding the applicable device ecosystem and reducing deployment time
  • Provide an ecosystem that readily allow applications to share information and experiences
  • Provide an environment where communication occurs securely and the privacy and confidentiality of the user is maintained

Successful Communications Services Have Six Features in Common

By: Mae Kowalke, TMCnet Contributor

Large enterprises increasingly resemble public network service providers as they manage access, transport and network routing while controlling devices and sessions. Whether businesses build their own or buy their communications services through a public provider, the IP communications architectures are looking remarkably similar.

“I’ve noticed that both private service operators (CIOs of large enterprises) and public service providers are implementing very similar solutions around the globe,” wrote Oliver Krahn in a recent TechZine article, 6 Steps that Improve Communications Services.
ALUSnip10.14.2.JPGSource: Alcatel-Lucent

Most Mobile Traffic Happens In-Building, and Operators Need to Beef Up Their Support

By: Mae Kowalke, TMCnet Contributor

Most mobile traffic is consumed indoors, and operators need to get a better grip on serving this market since it is a huge one.

Roughly 80 percent of mobile traffic is now consumed in-building, according to a recent Gartner study, whether mobile bandwidth is consumed in a public space, a shopping mall, or at the office. The total market for in-building services is estimated to be $4.3 billion currently, according to ABI research, and it is expected to grow to $8.5 billion by 2019.

Business leaders recognize the need, too; 72 percent of businesses are interested in enterprise cells that can boost performance on their premises. An Alcatel-Lucent infographic tells the tale.

Most Mobile Traffic Happens In-Building, and Operators Need to Beef Up Their Support

By: Mae Kowalke, TMCnet Contributor

Most mobile traffic is consumed indoors, and operators need to get a better grip on serving this market since it is a huge one.

Roughly 80 percent of mobile traffic is now consumed in-building, according to a recent Gartner study, whether mobile bandwidth is consumed in a public space, a shopping mall, or at the office. The total market for in-building services is estimated to be $4.3 billion currently, according to ABI research, and it is expected to grow to $8.5 billion by 2019.

Business leaders recognize the need, too; 72 percent of businesses are interested in enterprise cells that can boost performance on their premises. An Alcatel-Lucent infographic tells the tale.

Smart Cities Will Make Our Lives Better

By: Anthony Trinh, Integrated Marketing Assistant, Alcatel-Lucent

The Internet of Things (IoT) is enabling the world around us to exchange data via a common network. This data will actually help us to understand the ‘things’ (objects and devices) in our lives and make sense of it. But how does the IoT improve our lives?

By 2020, the IoT will connect more than 26 billion devices and almost anything – your connected car, your dog’s collar, and even your entire city – will be able to communicate with each another. Cities are getting bigger and there are a lot of opportunities to streamline operations and manage scarce resources with IoT technology. Innovations in IoT technology are helping public and private organizations gain in-depth insight into the needs of their communities. Cities will become smart – developing strategies to improve their infrastructure, plan for long-term growth, create more energy-efficient environments, and keep people safe.

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