Next Generation Communications

Longview IoT Boosts Energy and Wireless Efficiency

By Rich Tehrani on Monday, May 20

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

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Tagged battery, cybersecurity, iiot, iot, longview iot, lora, m2m, mesh, security, solar, tdma, tech, telecom, wifi

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

By Rich Tehrani on Friday, May 17

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

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Tagged call center, contact center, crm, customer service, hallmark, net promoter score, nps, tsr

Huawei Places the World's First 5G VoNR Video Call

By Rich Tehrani on Friday, May 17

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

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Tagged 5g, android, apple, cisco, dell, foldable, folding, galaxy fold, huawei, ios, ipad, iphone, mate x, samsung, tariff, trump

IGEL Advances Future of Work

By Rich Tehrani on Thursday, May 16

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

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Tagged automation, displayport, fow, future, future of work, google, green technology, linux, microsoft

Tata Communications and Cisco Collaborate on SD-WAN

By Rich Tehrani on Thursday, May 16

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

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Tagged 4g, 5g, business, channel, cisco, cloud, cloud communications, cloud pbx, collaboration, conference call, conferencing, consultant, contact center, hosted voice, ip communications, lte, mobile, msp, ooma, phone, pjsip, reseller, retail, sbc, sd-wan, security, service provider, sip forking, solution, stun, tata communications, uc, ucaas, ucaas provider, ucoms, video, video conferencing, webrtc, wireless

How to Win the 50-Year-Old China Trade War

By Rich Tehrani on Wednesday, May 15

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

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Tagged apple lost american jobs, china, supply chain

Extreme Elements Enables The Autonomous Enterprise

By Rich Tehrani on Wednesday, May 15

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

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Tagged byod, cloud communciations, cloud pbx, collaboration, communications, contact center, cybersecurity, ddos, dhcp, directory, extreme, extreme networks, fancy bear, hack, hacker, hacking, hosted voice, iiot, iot, ip communications, meetings, multirate, networking, nfv, phishing, politics, qoe, russia, security, sip, sip trunking, slack, uc, ucaas, ucoms, video conferencing, vnf, webrtc, wifi, wikileaks, wireless

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Who's Afraid of Interoperability?

Edited By Peter Bernstein on August 18, 2014

By: Mike Schabel, VP, Small Cells, Alcatel-Lucent

In our never ending quest to deliver higher capacity networks and more effectively deliver a true broadband experience to wireless consumers, our industry continuously engages in vigorous debates about new technology, architecture, and processes followed by rapid acceptance and adoption.

I only look to small cells as an example, where the industry has quickly evolved from a macro-centric view that small cells were an unnecessary nuisance, to the current view where they are accepted as necessary for scaling the network and create compelling new opportunities for network optimization, efficiency and applications. With the small cell debate behind us, we have turned to new ones: How should we use unlicensed or shared spectrum? How do we enable a centralized SON layer in the field that works across multiple vendors?

Posted in Alcatel-Lucent Technology News, Broadband, LTE, Mobile Data, Next-Generation Communications, Small Cells, Wi-Fi, Wireless

Tagged: Alcatel-Lucent, ETSI, Heterogeneous network, hetnets, LTE, Plugfest, RAN, Small cell, Small Cell Forum, Wi-Fi : Related Tags: multi vendor, multiple vendors, vendor networks, vendor heterogeneous, accept multi, vendor

Motive Helps Global Service Provider Know When to Upgrade Customers to Ultra-Broadband

Edited By Peter Bernstein on August 12, 2014

By: Mae Kowalke, TMCnet Contributor

As one of the world’s largest network service providers, Norway’s Telenor must constantly upgrade its systems to stay on top. The company runs networks in 12 countries and operations in 29 more, and it has a market capitalization of roughly $38 billion. But it must keep its operations modern to maintain its position, so last year the company decided to upgrade its access network so it could deliver ultra-broadband services and improve the customer experience with ADSL2+ and VDSL2 technology.

Deployment of the upgrade currently is underway, and Telenor expects to have its 500,000 DSL lines migrated to the new VDSL2 platform by 2015, according to a recent case study, Telenor Achieves Competitive Advantage In Ultra-Broadband, on the rollout.

To efficiently deliver ultra-broadband services, however, Telenor needed a way to determine which of its existing DSL lines could be upgraded to VDSL2 without issue, and which ones needed additional infrastructure changes.

Posted in Alcatel-Lucent Technology News, Broadband, Customer Experience, DSL, Fixed Networks, Next-Generation Communications, VDSL2

Tagged: ADSL Max, Alcatel-Lucent, Digital subscriber line, Digital subscriber line access multiplexer, DSL, Internet access, Telenor, VDSL2 : Related Tags: ultra broadband, upgrade predictor, network analyzer, motive network, customer experience, upgrade

Is the Connected Car Going to Replace your Smartphone?

Edited By Peter Bernstein on August 12, 2014

By: Anthony Trinh (@Trinh_Anthony), Integrated Marketing Assistant, Alcatel-Lucent

What if you didn’t need to have your phone beside you at all times? What if instead, you can use your own car to connect with you, direct you and protect you wherever you go?

Well, by 2022, a Telefónica Industry Report (PDF) predicts that there will be 1.8 billion automotive Machine-to-Machine (M2M) connections that can do just that. This will comprise 700 million Connected Cars and 1.1 billion Internet of Things (IoT) devices for services such as navigation, insurance, stolen vehicle recovery (SVR) and infotainment. In fact, Machina Research predicts that by 2020, 90% of new cars will feature built-in connectivity platforms, growing from less than 10% today.

Connected Cars will not replace smartphones - merely it’s a way to extend the IoT connectivity and bring the everyday lifestyle right to the car. Ellis Lindsay’s blog on Connected Cars as an everyday lifestyle does a great job of explaining this concept. He goes into detail about connected cars giving us the ability to link our life experiences – whether it’s our deadlines, travel plans, monthly payments or Facebook notifications – to wherever we are and wherever we go.

Posted in Alcatel-Lucent Technology News, Business Talk, Customer Experience, M2M, Mobile Data, Next-Generation Communications, Wireless, ng Connect

Tagged: Alcatel-Lucent, Connected car, Internet of Things, LTE, M2M, ng Connect program, Wireless network : Related Tags: trinh trinh, alcatel lucent, marketing assistant, integrated marketing, anthony trinh, connected

How to Speed Small Cell Site Acquisition on a Large Scale

Edited By Peter Bernstein on August 8, 2014

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

Outdoor small cells are now widely recognized as a great solution for expanding mobile capacity and coverage. And their use is expected to grow sevenfold by 2018.[1] So here’s the next big question: How can you put these cells where they’re needed, faster and at lower cost?

Maybe you’ve already encountered deployment issues, including difficulties with small cell site acquisition. According to an Informa Telecoms & Media survey, nearly 60% of mobile operators say that deployment problems are their biggest small cell challenge.[2] In other words, operators’ top concerns are not about small cell technologies or products. Instead, they’re about the practical aspects of getting these cells up and running on light posts, utility poles, bus stops, buildings and other street locations.

This blog looks at a collaborative approach that makes these deployment processes faster and easier. Alcatel-Lucent adopted these methods for our Metro Cell Express Site Certification Program. And we’re discussing them here, because this business model earned a top award in the small cell innovation leadership category.

Posted in Alcatel-Lucent Technology News, Broadband, Next-Generation Communications, Small Cells, Wireless

Tagged: Alcatel-Lucent, Backhaul, Cell site, Mobile network operator, Public utility, Small cell, Wi-Fi : Related Tags: alcatel lucent, certified installation, large scale, installation technicians, mobile operators, access

Connected Cars as an Everyday Lifestyle

Edited By Peter Bernstein on August 5, 2014

By: Ellis Lindsay, General Manager, Customer Experience Solutions, Alcatel-Lucent

I drive to work and back home in my car every day. I tune in to a radio station for traffic news and upcoming events nearby. Like many of you I’m sure, this is a typical everyday activity. And like never before, we are connected to our home, our families, our phones, our work and our friends in a network that seems to be always on. Shouldn’t we be in a lifestyle where we are consistently connected to the everyday activities in our lives? Well, let me introduce you to the world of Connected Cars.

Posted in Alcatel-Lucent Technology News, Customer Experience, M2M, Mobile Data, Next-Generation Communications, Wireless, ng Connect

Tagged: Alcatel-Lucent, Automobile, Connected Car, M2M, machine-to-machine, ngConnect program, Telematics Detroit 2014 : Related Tags: world connected, important feature, customer experience, connected, technology, lifestyle

Enterprise Service Gateways Help Operators Extend Their Mobile VPN Offerings

Edited By Peter Bernstein on August 5, 2014

By: Mae Kowalke, TMCnet Contributor

The emergence of cloud computing and mobility, not to mention bring-your-own-device trend (BYOD), has introduced a strong need for mobile virtual private networks (VPNs). Yet, most operators are only able to offer mobile VPNs to larger customers since their fixed-line VPN infrastructure is often separate from their cellular infrastructure.

One solution to this problem, outlined in a recent TechZine article, Mobile VPNs for Enterprises of All Sizes, by Jan Vandehoudt, Principal Consulting Engineer and Patrick McCabe, Senior Product Marketing Manager, Alcatel-Lucent, is for mobile network operators to use an enterprise services gateway (ESG).

Posted in Alcatel-Lucent Technology News, Business Talk, IP Platforms, IP Routing and Transport, IP/MPLS, Mobile Data, Next-Generation Communications, Wireless

Tagged: Alcatel-Lucent, enterprise service gateway, ESG, MPLS VPN, Multiprotocol Label Switching, Virtual private network, VPN : Related Tags: mobile network, network operators, operational provisioning, mobile gateway, massive scalability, mobile

Packet Microwave Rings Get Resurgence with New Standard

Edited By Peter Bernstein on July 29, 2014

By Mae Kowalke, TMCnet Contributor

Packet microwave rings are catching on as the network topology of choice for network operators when it comes to microwave backhaul networks.

Daisy chain and tree network topologies have historically been used for packet microwave due to bandwidth inefficiencies associated with the SDH/SONET protocols that historically made ring networks inefficient. All that has change with the introduction of ITU-T G.8032v2, a new standard that takes the place of SDH/SONET networking capabilities.

Posted in Alcatel-Lucent Technology News, IP Routing and Transport, LTE, Mobile Data, Next-Generation Communications

Tagged: Alcatel-Lucent, ITU-T G.8032v2, network standard, Network topology, packet microwave ring, ring network, Synchronous Optical Network : Related Tags: packet microwave, daisy chain, microwave rings, microwave capacity, network topologies, microwave

We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

Edited By Peter Bernstein on July 28, 2014

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best.

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In my last blog [CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

Posted in Alcatel-Lucent Technology News, Broadband, Customer Experience, Mobile Data, Next-Generation Communications, VoLTE, Wireless

Tagged: Alcatel-Lucent, IMS, LTE, QoE, Quality of Experience, System Architecture Evolution, Voice over IP, VoIP, VoLTE : Related Tags: volte performance, volte readiness, cross domain, network elements, alcatel lucent, volte

The WebRTC Craze

Edited By Peter Bernstein on July 21, 2014

Blog post is co-written by Anne Lee, Chief Technology Officer of IMS Innovations at Alcatel-Lucent and recently recognized by the industry as a WebRTC pioneer and by Gilles Duboué, IP Platforms Innovation Marketing at Alcatel-Lucent.

The craze for WebRTC grows louder as its realization in the market begins to be marked with high profile adoptions such as in Google Hangouts, Amazon Mayday, and SnapChat’s AddLive solution. The formal standardization of WebRTC began in 2011. Early implementations by Google and Mozilla, on Chrome and Firefox respectively, followed shortly - beginning in 2012. And with the availability of developer versions of WebRTC on Chrome and Firefox, an ecosystem of proof-of-concept and early commercial products and solutions quickly emerged. Open source plug-ins are filling the gap in browsers that do not yet support WebRTC e.g. Internet Explorer. There is also clear progress being made in WebRTC standards for ORTC. Given this, we expect that WebRTC ORTC will likely be natively available on Microsoft’s Internet Explorer within the next 18 months.

Posted in A New Conversation Experience, Alcatel-Lucent Technology News, Business Talk, Enterprise, Next-Generation Communications, VoLTE, WebRTC

Tagged: Alcatel-Lucent, UpperSide's WebRTC Expo Conference, VoLTE, web developer, WebRTC, WebRTC Pioneer, WebRTC Solution : Related Tags: alcatel lucent, service providers, consumer enterprise, internet explorer, native device, webrtc

Network Functions Virtualization: Learnings from an NFV proof-of-concept

Edited By Peter Bernstein on July 21, 2014

By: Asaf Peled, Cloud Solution Architect, Alcatel-Lucent's CloudBand activity

We live in exciting times – again. I had been wondering if there was still room for fundamental innovation, for technological disruption – the worn out word. We had the Internet bubble that burst 2001/2002. We had the advent of the smartphone in the recent years. Great innovation, but somehow they reached a plateau. Faster processors, larger screens? It doesn’t seem to make a real difference. Apple’s engine showed the first signs of sputtering.

And yet, there is something brewing behind the scenes that makes the engineer’s heart beat faster: NFV and SDN, a bold new vision about the future of networks (read these blog posts about understanding Network Functions Virtualization and Software Defined Networks). Network functions are to be reduced to pure software - doing away with all the special purpose chips, circuit boards, and cabinets into which we have poured our brains to deliver the ultimate in features, performance, and reliability.

Posted in Alcatel-Lucent Technology News, Broadband, Business Talk, Cloud, NFV, Next-Generation Communications, SDN

Tagged: Alcatel-Lucent, Asaf Peled, CloudBand, ETSI, Network Functions Virtualization, NFV, SDN, Software Defined Networking : Related Tags: network functions, proof concept, alcatel lucent, virtual network, another major, network

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