Next Generation Communications

Longview IoT Boosts Energy and Wireless Efficiency

By Rich Tehrani on Monday, May 20

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

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Tagged battery, cybersecurity, iiot, iot, longview iot, lora, m2m, mesh, security, solar, tdma, tech, telecom, wifi

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

By Rich Tehrani on Friday, May 17

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

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Tagged call center, contact center, crm, customer service, hallmark, net promoter score, nps, tsr

Huawei Places the World's First 5G VoNR Video Call

By Rich Tehrani on Friday, May 17

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

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Tagged 5g, android, apple, cisco, dell, foldable, folding, galaxy fold, huawei, ios, ipad, iphone, mate x, samsung, tariff, trump

IGEL Advances Future of Work

By Rich Tehrani on Thursday, May 16

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

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Tagged automation, displayport, fow, future, future of work, google, green technology, linux, microsoft

Tata Communications and Cisco Collaborate on SD-WAN

By Rich Tehrani on Thursday, May 16

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

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Tagged 4g, 5g, business, channel, cisco, cloud, cloud communications, cloud pbx, collaboration, conference call, conferencing, consultant, contact center, hosted voice, ip communications, lte, mobile, msp, ooma, phone, pjsip, reseller, retail, sbc, sd-wan, security, service provider, sip forking, solution, stun, tata communications, uc, ucaas, ucaas provider, ucoms, video, video conferencing, webrtc, wireless

How to Win the 50-Year-Old China Trade War

By Rich Tehrani on Wednesday, May 15

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

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Tagged apple lost american jobs, china, supply chain

Extreme Elements Enables The Autonomous Enterprise

By Rich Tehrani on Wednesday, May 15

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

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Tagged byod, cloud communciations, cloud pbx, collaboration, communications, contact center, cybersecurity, ddos, dhcp, directory, extreme, extreme networks, fancy bear, hack, hacker, hacking, hosted voice, iiot, iot, ip communications, meetings, multirate, networking, nfv, phishing, politics, qoe, russia, security, sip, sip trunking, slack, uc, ucaas, ucoms, video conferencing, vnf, webrtc, wifi, wikileaks, wireless

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Bell Labs and the Art of Disruptive Innovation

Edited By Peter Bernstein on June 10, 2014

Mae Kowalke, TMCnet Contributor

Innovation takes many forms. But when it comes to the art of disruption, often it comes from quarters least expected. The breakthroughs that change the world are not something that can be forced or fully anticipated.

The foundation can be laid for disruptive innovation, however, as world-renowned research outfit Bell Labs well knows. Bell Labs, the research arm of Alcatel-Lucent, has been behind breakthroughs in innovation for generations.

Posted in Alcatel-Lucent Corporate News, Alcatel-Lucent Technology News, Bell Labs Innovation, Next-Generation Communications, Research

Tagged: Alcatel-Lucent, Bell Labs, Bell Labs Prize, innovation, Michel Combes, research, research office : Related Tags: alcatel lucent, disruptive innovation, developers entrepreneurs, innovation takes, takes forms, innovation

10 Ways to drive mobile data growth through the youth market

Edited By Peter Bernstein on June 10, 2014

By Daisy Su, Senior Strategic Marketing Manager, Corporate Marketing, Alcatel-Lucent (@daisysu)

Last week, I talked about mobile operators are building an overall brand experience that engages young consumers because the youth segment is valuable — and do influence adult segments. In addition to creating a youth brand or a youthful brand, mobile operators must also consider how to craft specific offers that promote the “mobile data first” experience to drive mobile data growth through the youth market.

Here are the 10 ideas that can help craft the “mobile data first” offers using an online charging solution (OCS).

Posted in A New Conversation Experience, Business Talk, Mobile Data, Mobile Marketing, Next-Generation Communications, Wireless

Tagged: Alcatel-Lucent, gamification, mobile apps, Mobile data, Mobile network operator, Mobile Web, youth market : Related Tags: youth market, young consumers, mobile operators, young people, offer group, mobile

Ethernet VPN (EVPN) - Networks for Ethernet Services

Edited By Peter Bernstein on June 6, 2014

By: Greg Hankins, Senior Product Line Manager, Alcatel-Lucent

I’ve been talking a lot about EVPN recently at network operator conferences around the world, because I’m really excited about this new technology. EVPN offers an alternative to VPLS that integrates both Layer 2 and Layer 3 services, and can run over simple IP networks with ECMP for resiliency and load balancing. EVPN is an interesting new technology if you are providing a Layer 2 infrastructure over multiple sites, delivering integrated Layer 2/Layer 3 services, or providing cloud services.

Posted in Alcatel-Lucent Technology News, Business Talk, IP Platforms, IP Routing and Transport, IP/MPLS, Next-Generation Communications

Tagged: Alcatel-Lucent, EVPN, Greg Hankins, MPLS VPN, Multiprotocol Label Switching, Virtual Private LAN Service, Virtual private network : Related Tags: layer services, layer layer, control plane, routing information, active forwarding, services

Kabel Deutschland Simplifies its IP Edge

Edited By Peter Bernstein on June 3, 2014

Mae Kowalke, TMCnet Contributor

IP address exhaustion is an issue every Internet service provider must face. With the dwindling of IPv4 addresses, operators must migrate to IPv6 and seamlessly if they are to meet the needs of commercial, residential and mobile services.

For Vodafone Company Kabel Deutschland (KD), Germany’s largest cable operator, it was no question whether the move to IPv6 would be a bolt-on solution or something more integrated. A bolt-on solution would not do for KD, according to a recent Alcatel-Lucent case study on KD. The company needed to address the issue of flexibility to accommodate long-term growth and next generation service delivery without compromising its reputation for high-performance and high-value service.

Posted in Alcatel-Lucent Technology News, Broadband, Business Talk, IP Platforms, IP Routing and Transport, IP/MPLS, Next-Generation Communications

Tagged: Alcatel-Lucent, DOCSIS, IP Edge, IPv4, IPv6, Kabel Deutschland, Service Aware Manager (SAM) : Related Tags: alcatel lucent, lucent service, kabel deutschland, service, alcatel, lucent

Build a Brand Experience that Engages Young Consumers

Edited By Peter Bernstein on June 2, 2014

By Daisy Su, Senior Strategic Marketing Manager, Corporate Marketing, Alcatel-Lucent (@daisysu)

I’ve received a lot of questions from mobile operators, who are asking about mobile data growth and how it’s related to the youth market — meaning consumers from the age of 18 to 25 or sometimes 18 to 22. The mobile operators’ own research shows that the youth segment is valuable — and influences adult segments. The Business Case for Youth section of the Mobile Youth Report also says: “The youth market is worth $1 trillion dollars. Youth drive high-end smartphone markets. Youth have the highest lifetime value of all customers.” As a result, mobile operators around the world are taking notice of young consumers, and some are investing in a new youth brand to attract that segment.

Posted in A New Conversation Experience, Customer Care, Customer Experience, Mobile Marketing, Mobile advertising, Next-Generation Communications, Video, Wi-Fi, Wireless

Tagged: Alcatel-Lucent, Daisy Su, mobile branding, mobile data, mobile video, Mobile Your Report, public Wi-Fi : Related Tags: mobile operators, youth market, youth segment, youth brand, young consumers, youth

Shared Data Plans: A Tool for Attracting and Retaining Subscribers

Edited By Peter Bernstein on May 22, 2014

Alcatel-Lucent’s Rich Crowe opens a new chapter of the Six Degrees of Mobile Data Plan Innovation blog series by examining consumer interest in shared data plans.

Shared data plans have become popular with mobile operators. Today, 19 of the world’s 25 largest mobile operators by subscriber base size[1] offer data-sharing options. Many others are following suit and offering subscribers the ability to connect several users or devices to the same pool of mobile data.

For operators, the addition of shared data plans is about clearing new paths to market expansion, subscriber stickiness and bottom-line growth. But what do mobile consumers think of shared data? What factors make them more or less likely to embrace it? And what impact does it have on whether they stick with a mobile operator?

Posted in Alcatel-Lucent Technology News, BYOD, Business Talk, Mobile Data, Mobile Marketing, Next-Generation Communications, Wireless

Tagged: Crowe, mobile data plan, Mobile device, Richard, shared data plans, six degrees of Mobile Data Plan Innovation : Related Tags: degrees mobile, those interested, interested shared, based plans, mobile operators, shared

How to Kill Shadow IT: Step Two - Make It Completely Unnecessary

Edited By Peter Bernstein on May 19, 2014

By Bryan R. Davies, Senior Director of Enterprise Communications Marketing, Alcatel-Lucent

In my first blog in this series, I discussed the reasons enterprise employees are bypassing the IT department when they purchase business software. Most shadow IT users would put it this way: “That’s what I have to do to get my job done efficiently.” In many respects, that short summary goes right to the heart of the matter.

But I’d like to push a little deeper now and examine the place where shadow IT begins – the point where enterprise employees start believing it’s a necessary option. What’s the crucial factor there? Cumbersome processes with long delays? Inferior or out-of-date tools? Or could it involve how those employees are perceived and treated?

Posted in Alcatel-Lucent Technology News, Broadband, Business Talk, Enterprise, Next-Generation Communications

Tagged: Alcatel-Lucent, enterprise, enterprise communications, Service broker, shadow IT, unified communications : Related Tags: enterprise employees, service broker, marketing alcatel, alcatel lucent, framework agility, shadow

We Ask the Experts: How Can VoLTE Outperform Circuit-switched Services?

Edited By Peter Bernstein on May 2, 2014

By Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

This second blog in our series begins a discussion of the most basic, yet crucial voice over LTE (VoLTE) question: How can you make sure your 4G voice service works as well — if not better — than familiar 3G wireless services. Your subscribers’ expectations are high now, as VoLTE services are launched on a larger scale. And they’re looking for carrier-grade quality.

To satisfy these expectations (and reap all the benefits of VoLTE), you need to start with a new way of thinking about service deployment. According to the VoLTE experts I’ve talked to, that means developing an end-to-end strategy. Then, ideally, carrying out your plan with the help of a cross-functional team.

Posted in Alcatel-Lucent Technology News, Business Talk, Next-Generation Communications, VoLTE, Wireless

Tagged: Alcatel-Lucent, IMS, LTE, QoE, Quality of Experience, System Architecture Evolution, Voice over IP, VoIP, VoLTE : Related Tags: network elements, cross functional, optimal performance, alcatel lucent, cross domain, volte

We Ask The Experts: A Blog Series on Real-World VoLTE Deployments

Edited By Peter Bernstein on April 25, 2014

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

The reasons for deploying voice over LTE (VoLTE) are simple and straightforward. The service delivers better voice quality, boosts efficiency and opens up a wider world of revenue opportunities. But the process of deploying VoLTE is more intricate. And it involves unique considerations that are still unfamiliar to many wireless network providers.

That’s why we’re launching a new blog series, based on my interviews with our VoLTE experts. Each blog will offer key lessons and tips to help your VoLTE deployment proceed smoothly and successfully. These insights come straight from our team’s experience with leading VoLTE deployments in North America.

Posted in Alcatel-Lucent Technology News, Business Talk, LTE, Next-Generation Communications, VoLTE, Wireless

Tagged: Alcatel-Lucent, IMS, LTE, QoE, QoS, Radio Access Network, VoLTE, VoLTE deployments : Related Tags: alcatel lucent, volte deployments, north america, cross domain, deployments north, volte

The Secret Value of VoLTE -- Helping Enterprises Cut the Cord

Edited By Peter Bernstein on April 25, 2014

By Ed Elkin, Director, IP Platforms Marketing, Alcatel-Lucent

Businesses are always looking for new and better ways to reduce costs and boost productivity. For decades, they’ve relied on customer premise systems that are increasingly inflexible and costly for today’s needs. Now, voice over LTE (VoLTE) and cloud changes that old scenario, enabling the enterprise CIO to implement a mobile-first strategy that includes an ever-changing application mixture. It gives enterprises a way to cut costs dramatically for employees who are on the move — while setting the stage to enhance all employees’ productivity.

This opportunity is a generational shift for Enterprises and Service Providers. I’ll discuss the mobile aspect in this blog — the second in my three-part series on the value of VoLTE. You should also check out Bryan Davies’ blog series to hear his ideas on how you can meet the changing needs of the enterprise.

Posted in Alcatel-Lucent Technology News, Broadband, Business Talk, LTE, Next-Generation Communications, VoLTE, WebRTC, Wireless

Tagged: Alcatel-Lucent, Ed Elkin, HD voice, IMS, LTE, mobile broadband, VoLTE, WebRTC, Wideband audio : Related Tags: value volte, service provider, secret value, alcatel lucent, equips enterprise, volte

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