Next Generation Communications Blog

HP's March into Simplifying NFV

Arbitrage is one of the great opportunities which presents itself repeatedly in tech. In the nineties, something called international callback allowed am...

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Independence IT, The Multivendor Desktop-as-a-Service Company

The cloud is the answer – what was the question? That seems to be a common tech theme these days and for...

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Tech to Eliminate Fast Food Minimum Wage Workers

The Momentum Machines burger robot robot explainedAs cities around the country are passing laws to ensure minimum wages are increased to a...

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Advancing Texting for the Contact Center

Last week, we explored texting within the contact center realm.  As texting becomes more prevalent in the contact center, there will...

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GENBAND Perspectives 15 Live Blog #GBP15

Welcome to the Perspectives live blog for 2015. A follow up to blogs from 2014, 2013 and 2010.The live blog officially starts...

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Serve Powerful PBX Market in the Cloud via Wave-Tel

Wave-Tel's CTO and Business Development Director explain why offering an IP PBX in the cloud is so attractive to small businesses; therefore,...

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Sponsored Data Charging - Disrupting the Mobile Industry

By: Barbara Sampson, Senior Marketing Manager, Alcatel-Lucent

New Service Provider Revenue Monetization Model

Just as LTE has evolved to be the predominant technology for mobile broadband providers -- generating an average data volume per user of 168% higher than 3G data – so must the traditional charging model change. One charging model growing in popularity is Sponsored Data Charging. 

Sponsored Data Charging enables mobile subscribers to view, stream, and benefit from sponsored content and use applications over the mobile service provider’s network without that data usage coming out of their monthly plan. The data charges that a subscriber would pay for the sponsored content are paid instead by the third-party provider owning the content. Even more importantly, a subscriber can test out certain sponsored applications and features for a short time to determine whether to subscribe, without impacting monthly data-plan limits.

Not only is Sponsored Data Charging built for massive broadband usage from all kinds of connected devices, it also can support emerging technologies such as VoLTE and NFV. Key target industries include advertising, retail, media, entertainment, healthcare, and financial services.

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Network Analytics Show the Rise of Mobile Phone Malware

By Mae Kowalke, TMCnet Contributor

It is a scene out of a Mission Impossible movie, only the threat is real. Two product managers and a VP sit down to discuss the latest product release, one that’s been under wraps for months. While the group thinks it is safely beyond the ears of its competition, unknowingly one of those present in the meeting has had malware installed on his Android phone. The malware activates the microphone on the smartphone, and the whole meeting is taped and sent to the competition.

This nightmare scenario is unfortunately not beyond the possible these days.

Kindsight, an Alcatel-Lucent suite of solutions, leverages network-based security analytics such as its 9900 Wireless Network Guardian to reveal the latest trends on security threats to fixed and mobile networks, and its Q2 2013 Kindsight Security Labs Malware Quarterly Report reveals that the number of mobile spyware applications discovered this quarter is on the rise, according to an Alcatel-Lucent blog post, Android phones playing “I spy” at home and at work..

Six Degrees of Mobile Data Plan Innovation: Capacity-Based Plans

In this seventh installment of the Six Degrees of Mobile Data Plan Innovation blog series, Alcatel-Lucent’s Rich Crowe (@rhcrowe) looks at capacity-based mobile data plans. With capacity-based plans, subscribers are encouraged to use the network when it has spare capacity or to pay a little bit more as the network nears its capacity. Mobile operators can use these plans to reduce network congestion, monetize peak-time data traffic, and better manage the investment required to address continually growing demand for data.

Congested networks and wasted capacity

Fast-rising mobile data traffic – driven by increasing consumption of real-time entertainment on the go – is putting a strain on mobile networks (see Figure 1 as an example). Mobile network operators are working hard to increase capacity so they can meet peak demand and keep subscribers satisfied. Adding capacity can help ensure that users don’t encounter a slow or unresponsive network during mobile data traffic peaks. But it’s an expensive solution that means even more capacity goes unused at off-peak times. Capacity-based plans are an excellent way to slow network growth requirements while monetizing available capacity.

Six Degrees of Mobile Data Plan Innovation: Loyalty-Based Plans

In this sixth installment of the Six Degrees of Mobile Data Plan Innovation blog series, Alcatel-Lucent’s Rich Crowe (@rhcrowe) examines loyalty-based mobile data plans. With loyalty-based plans, subscribers get rewards for keeping up active relationships with mobile network operators. Operators can use these plans as the basis for retaining subscribers, encouraging increased spending and data usage, or forming mutually profitable partnerships with retailers.

RAISE the bar

Airlines offer them. So do hotels, credit card companies and, yes, mobile network operators. “They” are loyalty programs that reward customers for making frequent purchases. Airlines, hotels and credit cards tend to stick to the script, offering free flights, nights and merchandise. Mobile network operators have no such script. Today, operators reward loyal customers with voice minutes, text messages, accessories, ringtones, discounted device upgrades or even dining, shopping, travel and spa services. As mobile network operators’ business models grow more data-centric, the creative use of mobile data will become essential to ensuring that their loyalty-based plans remain relevant.

How the Cloud is Making Datacenters Dynamic

By: Sunil Khandekar, CEO, Nuage Networks

The future of datacenters is virtual, automatic, cloud-based, instantaneous, and boundary-less. These might not be the words associated with datacenters today -- you're more likely to hear slow, cumbersome, and related words in the same breath -- but software is driving this revolution in networking.

It has been undergoing a massive shift to the cloud for years now, driven by enterprise motivations to consolidate, as well as to use computer resources more optimally and efficiently. While computing virtualization has driven this transformation, the network has fallen woefully behind. Imagine having 20 virtual machines (VMs) in a server: Tomorrow that number grows to 100, to 200 the day after, and so on.

As you realize the implications of this growth in the datacenter, it becomes clear that the traditional networking approach of connecting those VMs is mindboggling because it doesn't deliver the true promise of the cloud -- instant access to apps anytime, anywhere and with no disruptions.

Six Degrees of Mobile Data Plan Innovation: Third Party Pays

In this fifth installment of the Six Degrees of Mobile Data Plan Innovation blog series, Alcatel-Lucent’s Rich Crowe examines third party pays mobile data plans. With third party pays plans, application and content providers pay mobile network operators for the data that subscribers use in consuming their content.

Data on the house!

Have you ever enjoyed a great meal at a restaurant and then been told that it’s on the house? It’s a wonderful feeling! Third party pays mobile data plans bring that same feeling to the mobile experience. You consume mobile content and someone else — the content provider or another business — pays your mobile network operator for the data you used. It doesn’t count toward your monthly allocation.

Today’s business model favors application and content providers. They provide the content and consumers cover the mobile data bill through their data plans. So why would a content provider pay for mobile data? The reason is simple: If the provider’s content consumes a lot of data, mobile consumers may access it sparingly or not at all to save precious megabytes. This behavior may be even more pronounced toward the end of the month, as consumers approach data plan limits.

Six Degrees of Mobile Data Plan Innovation: Third Party Pays

In this fifth installment of the Six Degrees of Mobile Data Plan Innovation blog series, Alcatel-Lucent’s Rich Crowe examines third party pays mobile data plans. With third party pays plans, application and content providers pay mobile network operators for the data that subscribers use in consuming their content.

Data on the house!

Have you ever enjoyed a great meal at a restaurant and then been told that it’s on the house? It’s a wonderful feeling! Third party pays mobile data plans bring that same feeling to the mobile experience. You consume mobile content and someone else — the content provider or another business — pays your mobile network operator for the data you used. It doesn’t count toward your monthly allocation.

Today’s business model favors application and content providers. They provide the content and consumers cover the mobile data bill through their data plans. So why would a content provider pay for mobile data? The reason is simple: If the provider’s content consumes a lot of data, mobile consumers may access it sparingly or not at all to save precious megabytes. This behavior may be even more pronounced toward the end of the month, as consumers approach data plan limits.

WebRTC Event Highlights the New Era of Communications

By: Ed Elkin, Marketing Director, Advanced Communication Solutions, Alcatel-Lucent

Sure enough, upon arriving at the WebRTC Conference and Expo, it’s clear this is the same stretch of Cobb Parkway where I came every few weeks to the AT&T SDN Control Center – for 1993’s version of SDN.  Then as now, better enterprise communications were needed.  In 1993, the substance of the WebRTC’s conference was a dream, which now becomes 2013’s reality because of two decades’ investment in terrific devices, convenient broadband access and dynamic network cores. 

This was a hot conference, full of diverse views and ideas. At our live demo table, variation was the norm. Visitors spanned from numerous service providers (AT&T, Verizon, Comcast, Cox, Orange, NTT, etc.), to a variety of startups such as Dvisor Hypermedia who are applying gaming’s threaded media to communications, to industry notables such as Intel checking out WebRTC for consumer media units.  Not many enterprises were visibly present, which is a concern because WebRTC will boost their business process efficiency (internal and external) and they need to prepare for how it affects their competitiveness. 

Six Degrees of Mobile Data Plan Innovation: Application-Based Plans

In this fourth installment of the Six Degrees of Mobile Data Plan Innovation blog series, Alcatel-Lucent’s Rich Crowe examines application-based data plans. These plans let mobile subscribers use specific applications without consuming their data allowance.

Removing the worry from mobile application use

How would you like to use your favorite mobile applications without having to worry about going over your data limit and paying overage fees? That’s the idea behind application-based data plans. You pay a monthly fee to use one or more specific applications as much as you want. The data consumed by these applications doesn’t count against your data plan. In some cases, your mobile network operator may decide to make selected applications available without impacting your data plan in exchange for a very nominal fee.

Two categories of applications are particularly well suited to application-based pricing. The first are data-hungry applications, like video and multimedia. Today, some consumers use these applications sparingly because they fear going over data limits and incurring overage charges. The second includes core applications that don’t consume much data, such as text-only e-mail or social networking. These applications may be used to introduce subscribers to the world of mobile data.

Six Degrees of Mobile Data Plan Innovation: Shared Data Plans

Mobile data: It’s nice to share

From an early age, we’re taught that it’s nice to share. With time, we learn the value of sharing things like cookies, good books and the wisdom that comes from experience. But what about sharing mobile data? Do consumers want to share their mobile data? What would this look like?

Keeping Up With the Modern-Day Nomads

By Philip Carden, Head of Alcatel-Lucent Consulting Services

Meet the digital nomads, a growing group of heavy mobile data users that's redefining how service providers think about connectivity.

There is a small, but growing, new class of data users amongst us. You've likely spotted one – that man hunched over a laptop at your neighborhood coffee shop, the woman swiping through a tablet in the park, or even that teen on the train whose eyes are glued to a video on his larger-than-average smartphone.

They are the digital nomads. Unlike the hunters and gatherers of the past, these nomads are always connected, regardless of where they are, and their expectations for connectivity have never been higher.

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