Next Generation Communications Blog

Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

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Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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Creating The New Conversation Experience


By Susan Campbell

Humans are an increasingly mobile species, relying on technology to keep them connected to people, information, processes and more. While continued mobile technology innovation is a key in meeting the needs of a rapidly changing world, consumers are now demanding more than just technology – they want a new conversation experience. This experience is focused not solely on technology, but instead on improving the content and context of human interactions.

A recent Alcatel-Lucent (ALU) article in the company’s Enriching Communications business e-zine entitled, Needed: A New Conversation Experience, the focus was on the importance of human interactions, stressing that the new conversation experience needed to be more personal, secure, social and mobile. It detailed how network intelligence will enable the new conversation experience and as well as how open innovation helps to enhance the experience, while also encouraging service uptake and loyalty for service providers (SPs).

Reducing Total Cost of Network Ownership with lightRadio Baseband Processing and Backhauling


By Beecher Tuttle

In order to succeed in the current wireless market dominated by bandwidth-hungry mobile applications, service providers need to find ways to expand network capacity while simultaneously reducing energy consumption and operating costs. This is quite a challenge to say the least.

Alcatel-Lucent's efforts in this area have resulted in some profound innovations, headlined by its new wireless networking paradigm, lightRadio™, which is designed to help service providers address growth and quality challenges.

The lightRadio technology family is comprised of innovations in antennas, radios and baseband processing, which combine to allow service providers to create next-generation architectures without the need to make complete infrastructure overhauls. Rather, lightRadio makes the most of existing wireless assets and capabilities to address cost, capacity and connectivity barriers.

Reducing Total Cost of Network Ownership with lightRadio Baseband Processing and Backhauling


By Beecher Tuttle

In order to succeed in the current wireless market dominated by bandwidth-hungry mobile applications, service providers need to find ways to expand network capacity while simultaneously reducing energy consumption and operating costs. This is quite a challenge to say the least.

Alcatel-Lucent's efforts in this area have resulted in some profound innovations, headlined by its new wireless networking paradigm, lightRadio™, which is designed to help service providers address growth and quality challenges.

The lightRadio technology family is comprised of innovations in antennas, radios and baseband processing, which combine to allow service providers to create next-generation architectures without the need to make complete infrastructure overhauls. Rather, lightRadio makes the most of existing wireless assets and capabilities to address cost, capacity and connectivity barriers.

Neo-Urbanization of India - The Live Research Journey's Second Leg


By Erin Harrison 

In a quest to better understand the impacts of a phenomenon known as “neo-urbanization,” Alcatel-Lucent Market and Consumer Insight groups have teamed up with IMRB International to piece together this growth puzzle by traveling to specific territories of India. The ultimate goal is to predict how this rapid progression will unfold in the next five to 10 years. Urbanization is modernizing many areas of the world that were previously without access to healthcare, education, employment – and technology. 

 

As highlighted in the first of this continuing series on the group’s fact-finding tour, the team has been filing almost daily blogs on their experiences and the reports on the second leg are fascinating.   

Driving DSL Network Performance Excellence with Motive Network Analyzer

Susan J. Campbell

Driving DSL Network Performance Excellence with Motive Network Analyzer

A dramatic rise in the performance required of digital subscriber line (DSL) networks is being caused by consumer adoption of bandwidth-demanding triple-play services. With the support of new real-time voice and high-definition video services, DSL network lines are now operating closer to their physical limits. This is straining copper and fiber capabilities and making them more vulnerable to quality and stability problems in delivering high quality experiences to individual households.  

To meet these challenges, service providers must have the right tools and processes to meet the expectations of customers on DSL networks, while also preventing the escalation of operational expenses (OPEX) in doing so even as migrations to all fiber connections are taking place.

This fall Alcatel-Lucent announced that its Motive Network Analyzer surpassed the 100 customer mark. The big draw for this solution is its ability to enable service providers to identify, diagnose and troubleshoot all DSL problems across fiber and copper that can affect the customers’ experience when leveraging broadband service.

The Monetization of Mobile Apps


By: Nora Maene, Digital Media Solutions Marketing Director, Alcatel-Lucent

Global mobile traffic has increased with a factor of 30 in 5 years time; 6 billion mobile apps have been downloaded in 2010. Besides being a challenge, this explosive growth also presents an opportunity for communication service providers (CSPs) to engage in new ecosystems and business models – embracing cloud services and working with over-the-top players to transform application and content value chains.

Today, a large portion of the return for mobile applications comes from the mobile data revenues that they drive (growing from $260 billion in 2010 to $500 billion in 2015). Given that mobile data revenue is more than a 100-fold the revenues from mobile apps purchases, it is clear that stimulating mobile data consumption is the primary monetization vehicle for service providers.

With a need to increase mobile data usage - and changing market dynamics – it is clear that CSPs have to launch new application services in their markets as soon as possible to monetize the mobile application opportunity.

The "Neo-Urbanization" of India -- Live Research on the Role of Information and Communications Technology (ICT)


By Erin Harrison 

Urbanization is modernizing many areas of the world that were previously without access to healthcare, education, employment – and technology. 

According to Alcatel-Lucent, 60 percent of the world’s population expected to live in cities by 2025, which means that “neo-urbanization” — the transformation of historically rural and typically impoverished areas into cities — will have far-reaching implications and impact, including improved quality of life for countries with exploding populations.

 

In literally a quest for a deeper understanding of the impacts of all this the Alcatel-Lucent Market and Consumer Insight group has teamed up with IMRB International to piece together the “neo-urbanization” puzzle. The group is traveling across areas of India to better understand the “neo-urbanization” phenomenon in the Indian context and predicting how it will unfold in the next five to 10 years.

Integrated Communications Addresses Smart Grid Challenges for Improving Energy Efficiency


By Beecher Tuttle

Ever-increasing energy consumption, skyrocketing operating costs and pressure from regulatory bodies to help create a greener world have forced power utilities to reassess their delivery management methods.

The need for change – along with the recent influx of innovative network technologies – has led many utilities and distribution and system operators (TDSOs) to embrace the smart grid, a concept aimed at leveraging the power of next-generation networks to improve the efficiency and reliability of energy delivery and usage. The visibility and control provided by the smart grid enables utilities to match supply and demand, optimize delivery, cut operating costs and reduce carbon emissions.

In addition, a smart grid opens up a two-way communication system between utilities and customers, thus creating additional upsell opportunities and the ability for consumers to take a hands-on approach to energy conservation. Smart grid customers have access to their own webpage that details their energy consumption and the associated costs.

Deploying a smart energy grid is vital for utilities to thrive in the current environment, but it doesn't come without complications. TDSOs need to chose the appropriate technologies, understand their network requirements and make major decisions like if they should build their own communications infrastructure or lease it from a service provider.

Many of these questions can be answered by Alcatel-Lucent, whose Integrated Communications for Power Utilities solution is a proven way to take utilities into the 21st century of energy delivery and efficiency.

With its experience designing and deploying IP and LTE broadband wireless access networks, Alcatel-Lucent has a unique perspective on what is needed to get a smart grid initiative up and running.

The Evolution of Smart Grid Bandwidth Requirements


By Erin Harrison

Wireless technologies are playing and will continue to play a significant role in facilitating the evolution of the smart grid. With high-speed wireless broadband technologies such as LTE, power utilities and industry forums are engaged in the process of acquiring spectrum for their use and/or sharing the spectrum owned by other organizations and carriers.

Given these trends, it is necessary that utilities have the required data bandwidth to determine the channel bandwidth in the possible wireless licensed spectrum such as 700 MHz and 1800 MHz (1.8 GHz).

In a recent whitepaper, “Smart Grid Bandwidth Requirements,” Alcatel-Lucent examined the bandwidth needed for an Long Term Evolution (LTE)-based Field Area Network covering a utility’s service territory.

Customer Experience Transformation Ensures Satisfaction and Profitability


By Susan J. Campbell

The customer relationship for the service provider can offer an on-going lesson on the power of expectations. These relationships have been complicated by the introduction of new devices, services and apps, putting more pressure on the service provider to meet heightened customer expectations to ensure satisfaction. Optimal customer experience management demands a customer experience transformation.

A recent Alcatel-Lucent-sponsored article, “Supporting a Better Customer Experience,” explored these complexities and the importance of smart support delivered to end users to improve customer satisfaction, and as a by-product, profitability. The customer experience transformation is possible through leveraging key subscriber data and developing solutions and services customers demand to meet their needs today and into the future.

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