Next Generation Communications Blog

Why the Fax Isn't As Outdated As You Think

I wrote a blog about faxing a few months ago and got an overwhelming response. Got some comments via email and...

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Camera-Phone Opportunity Exists for Samsung

There exists an opportunity for a superior camera with 10x or greater zoom coupled with the traditional things we are used to...

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Tomorrow is Purchase Google Glass Day!

If you are a wearable tech fan, tomorrow is a big day as you will finally be able to (if you are...

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The Secret Value of VoLTE

By Ed Elkin, Director, IP Platforms Marketing, Alcatel-Lucent 

At Mobile World Congress, I discovered that many network providers still aren’t aware of the broader business values of voice over LTE (VoLTE).  Most knew it readily includes HD voice for clearer calls and reduced background noise, which lets you feel like you’re standing right next to the other person. Most didn’t realize that, in unexpected ways, VoLTE helps them earn more money and increase efficiency.

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How to Kill Shadow IT: Step One - Recognize that Resistance is Futile

By Bryan R. Davies, Senior Director of Enterprise Communications Marketing, Alcatel-Lucent

The first step in resolving any problem is to make sure you understand the core issues. So here’s the crucial question for shadow IT: What is the biggest challenge it presents for your IT department?

Holding back the flood?  

Today’s flood of mobile devices and cloud services is making shadow IT a bigger headache than ever before. But it’s nothing new. It started with the first enterprise employee who ever put an application in place without the knowledge or approval of IT staff.
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5 Tips to Get Out of a Sales Slump

Lots of sales professionals go through a sales slump. Nothing is closing. Depression or Panic ensues - or worse, Desperation, that...

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Less is Better than None: How WebRTC Helps Carriers

Almost everyone knows that telcos’ mobile voice and messaging revenue is declining. With 3G offering a mobile on-ramp to the Internet,...

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Alcatel-Lucent IMS - Eco-Efficiency with New Revenue Opportunities

By Beecher Tuttle

Today's service providers are faced with quite a predicament. Consumers' insatiable demand for innovative, next-generation communication services has put a great deal of pressure on them to build out networks that are capable of handling the load.

Unfortunately, the economic recession has made this process difficult for service providers, which need to minimize their own operating expenses just like every other business. On top of all of this, operators must keep a watchful eye on the negative impact that their technologies can have on the environment.

Mobile Internet: The Opportunity of 'White Spaces'

By Mae Kowalke

After analog TV broadcasting in the U.S. was converted over to digital in 2009 as directed by the Federal Communications Commission (FCC), the freed-up spectrum, referred to as “white spaces” became available for free, unlicensed use.

This change opened up a big opportunity for just about anyone to become a provider of Wi-Fi-like wireless services for commercial and retail customers. Existing operators are likely to face increasing competition from new providers.

Service Provider Solutions: Transforming the Customer Experience

By Mae Kowalke

All service providers know that, ultimately, their success or failure hinges on outstanding service. Keeping customers happy is the first defense against churn. But this is often easier said than done.

Alcatel-Lucent takes a straightforward approach to this challenge, advising that providers should do whatever is takes to make it easy for customers to remain loyal.

Benefit from Converged Wireless IP Management

By Mae Kowalke

It’s no secret that the telecom market is experiencing increasing demand for mobile broadband access that delivers a high quality of service (QoS). To meet this demand while keeping total cost of ownership (TCO) down, many operators are deploying 3G technology in dense urban areas, and complementing that elsewhere with EDGE services using 2G technologies.

As demand continues to grow, however, this approach will no longer be adequate. Bandwidth-hungry services increasingly require higher throughput, requiring IP backhaul via LTE.

A Solution to Rogue Traffic in Your Network

By Mae Kowalke

In recent years, wireless broadband data demand has grown exponentially, driven largely by the introduction of new, smart devices and applications. All this demand is putting a lot of stress on wireless networks – so much so that monitoring and analytics tools designed for legacy systems are not longer suitable.

Advanced tools are needed for intelligent traffic management in an end-to-end wireless IP environment where rogue traffic can be a big issue and where subscriber quality of experience (QoE) is vitally important. 

The Financial Impact of Content Peering on the Internet Economy

By Peter Bernstein

With all of the industry discussion around the coming tsunami of data traffic, particularly video, there has been much global discussion about necessary network build-outs to accommodate what everyone agrees is coming. This includes intense focus on the notion of shared proportionality in terms of cost causers and cost bearers. Given the criticality of the debate/discussion, Alcatel-Lucent thought it would be a good time to look at one critical component of traffic and financial flows, namely CONTENT PEERING. 

Network Security for Smartphones: Psychological and Economic Considerations

By Mae Kowalke

The recent phone hacking scandal in Britain illustrates just how insecure smartphones and other mobile devices can be. The proliferation of smartphone apps available for platforms like Apple’s iOs and the Android OS have opened up gaping network security holes, and hackers have predictably swooped in to take advantage.

Affordable, simple mobile security solutions are desperately needed. This presents a big opportunity for network services providers, especially those getting into the business of cloud services and end-to-end 4G LTE.

How and Why IPv6 Will Be Used in the Future

By Mae Kowalke

Internet Procotol Version 4 (IPv4), the communications protocol used to route data packets across computer networks, remains the foundation of most Internet communications. However, it is steadily being superseded by IPv6, which was published by the Internet Engineering Task Force in 1998.  

IPv6 was developed ostensibly to deal with the problem of IPv4 address exhaustion, but it is also a more robust and flexible protocol better suited for today’s network communications.

Securing IP Communications Requires a Network with a High IQ

By Beecher Tuttle

If this year has taught us anything, it is that network security is a vital part of the health of any organization. This is especially true for service providers, which are facing cyber threats that they couldn't have imagined just a few years ago.

The ever-increasing reliance that businesses have on mobile devices, next-gen communication services and Web apps has made security even more paramount for service providers. These broadband technologies provide additional revenue opportunities for carriers, but they also give hackers, malware purveyors and spammers greater opportunities to find cracks in network armor.

Cloud Solutions Can Give Network Service Providers the Tools to Compete

By Beecher Tuttle

The cost-effective, scalable and highly flexible nature of cloud-based solutions has made them extremely popular among businesses large and small. With cloud services, enterprises and SMBs can deploy low-cost, business-critical applications that can be securely accessed from any Web-enabled device, giving employees the ability to take work outside of the four walls of their office.

The inherent benefits that cloud solutions provide businesses have helped the market grow exponentially in recent years. In fact, Forrester Research estimates that the total U.S.

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