Next Generation Communications Blog

We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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When Does WebRTC Need a Media Server? Reason #6

In a recent blog about the current state of WebRTC, I mentioned that readers should check out an excellent white paper...

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The Six Degrees of Mobile Data Plan Innovation: It's Not All About Data- Mobile Voice and Messaging Share Plans Offer Plenty of Appeal

Alcatel-Lucent’s Rich Crowe continues the Six Degrees of Mobile Data Plan Innovation blog series by examining the degree to which consumers are interested in share plans that include unlimited voice and messaging but don’t include data.

The last Six Degrees blog explored consumer attitudes toward two different mobile share plan options: sharing data only and sharing voice, messaging and data. This blog will explore attitudes toward a 3rd option: sharing unlimited voice and messaging — but not data — across multiple devices or subscribers.

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Smart Grid Evolution Relies on Cyber Security and Data Protection

By Susan J. Campbell

Data privacy and cyber security are two of the hottest topics in the telecommunications space as consumers and business users become more mobile, accessing anything from social media platforms to bank accounts and proprietary networks on their mobile devices, all the while demanding that increased privacy and data protections are put in place.

The same is true for utility companies seeking to capture information on energy use. A recent Alcatel-Lucent article, Ensuring Smart Grid Social Acceptance by Securing Data Privacy, explores the challenges that arise in the quest for a more economic and “green” approach to energy consumption.

Smarter utilities are implementing machine-to-machine communications that allow smart meters to send information back to the utility on the amount of energy being used.

Better Customer Care for Smartphone Users

By Susan J. Campbell

The number of individuals using smartphones is rapidly growing, creating challenges for service providers aiming to provide good customer care. The devices tend to be more complex to configure and support, which challenges agents without a complete technical insight into all platforms. Agents also tend to lack a complete overview of what could be wrong as the smartphone could be experiencing problems with apps, the operating system or the network.

To meet these challenges, service providers need to provide smart support for their smartphone customers.

Alcatel-Lucent, World Education Inc. Launch Program to Provide Life Training Skills to Children in Underserved Communities

By Beecher Tuttle

Telecom giant Alcatel-Lucent is spearheading a $6 million, three-year global initiative to provide digital skills training and other educational opportunities to young people from underserved and disadvantaged communities from around the world.

The program, dubbed ConnectED, was born from a partnership between the company's charitable arm, the Alcatel-Lucent Foundation, and World Education Inc., a U.S. non-profit organization that works to increase educational opportunities for girls and women in more than 50 countries.

ConnectED will fund equivalency programs, literacy courses, and re-entry classes for underserved youth who have dropped out of school.

The Top Bell Labs Innovations - Part I: The Game-Changers

By Peter Bernstein, Senior Editor

This is the third in my four-part series of posts about Alcatel-Lucent Bell Labs. As noted previously, focus of this series is not just to introduce you to the world’s most famous research organization, but to provide details and insights on its past, present and future. The first two posts provided an overall view of the Labs, and details on how its philosophy of “Innovating Innovation” is enhancing its preeminent position in the scientific world and allowing it to keep Alcatel-Lucent in market leadership positions. As can be seen in the title, this post details the rich history of the contributions made by Bells Labs in empowering businesses and enriching the lives of people around the world through the development and application of the ingenuity and knowledge of its researchers.

For those of us in the content creation business, there is nothing better than a Top 10 list.

LTE and the Mobile Backhaul Solution

By Michelle Amodio

Last week, we took a look at LTE and traffic, discussing the progression of LTE and mobile transport.

LTE has a tremendous impact on mobility. LTE networks offer the promise of supporting the explosion in traffic arising from a new generation of mobile devices and applications. The introduction of LTE has several implications on the transport network.

Cloud Services Offer Winning Solution for SMBs, Service Providers

By Susan J. Campbell

The buzz throughout the telecommunications and technology space is surrounding cloud computing. Cloud-based services enable service providers to tap into new markets without expanding budgets. On the corporate side, businesses of all sizes can leverage enhanced capability through cloud services that fit within tight budgets.

A recent Alcatel-Lucent Enriching Communications article, Cloud Services: A Strategy and a Framework, explored the potential that cloud services creates for the small- to medium-sized business (SMB) that typically does not have its own IT staff or the capabilities to deploy complex applications to support strategic initiatives.

The Automation in the Driverless Metro Offers a Safe Ride

By Susan J. Campbell

As technology consumers, we have become accustomed to the automation of certain capabilities. Self-service channels, for instance, allow us to handle many of the processes we want to complete without interacting with another human being. We rely on automation to streamline our work processes or make consumables more available. What if this automation were instead in the driver’s seat – literally?

'Innovating Innovation' at Bell Labs

By Peter Bernstein, Senior Editor

This is part two in a four-part look at Alcatel-Lucent Bell Labs. The first focused at a high level on the context of what made, and continues to make, Bell Labs one of the pre-eminent fundamental and applied research organizations in the world. In fact, Bell Labs as an innovation brand is the most recognizable one globally. 

As promised, focus here is on the ingredients that have created Bell Labs’ world-class culture of continuous scientific exploration and innovation.

Machine-to-Machine Technology Cuts Costs, Streamlines Railway Operations

By Erin Harrison

The subject of Machine-to-Machine (M2M) technology has drawn much hype in the industry. In essence, M2M allows machines to communicate, and it has evolved into an intelligent way of managing assets. It allows companies to use data in a meaningful manner for pre-emptive repairs and maintenance, reducing the human cost of these processes.

As a recent Alcatel-Lucent TrackTalk article pointed out, M2M communications is expected to become a massive growth market for the communications industry over the next decade, and the increasing availability and capability of these technologies could have a profound impact on the way railways function.

Going Green: Alcatel-Lucent's IMS Solution Improves Eco-Efficiency, Reduces OpEX

By Beecher Tuttle

Alcatel-Lucent's industry-leading IMS End-to-End Solution addresses a number of challenges that operators face today. IMS technologies can help providers reduce operating expenses, minimize their impact on the environment and adapt to new end user behavior, among other benefits.

The innovative products and services that are built into the Alcatel-Lucent IMS solution result in considerable environmental benefits and reduced carbon emissions in both new and existing networks. These benefits are gained from techniques such as smart metering, smart buildings, smart transport and teleworking.

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