Next Generation Communications Blog

Buck the Trend Be Cool at Convergence India and ITEXPO East January 2016

Investors, entrepreneurs, inventors, early adopters and evangelists want to be a part of every best thing, and much of that is coming...

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What is MANO and why do you need it?

MANO is a confusing topic.  What is it, why is it needed, and how do I get one?  First, let’s talk about...

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iPad Pro Keyboard is Really Poor

The iPad Pro is yet another extension of the iOS family. While some consider its release to be a sign of failure,...

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ISIS Brings Flip-Phone to Crowd-Sourced Cyber-Hacking Fight.

Its an interesting world we live in where a group like Anonymous which likely wasn't thought very highly has become a savior...

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What Would an IoT Service Provider Even Do?

Service providers are eager to jump on the IoT train because of the vast opportunities. But what kind of service would they even provide?

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The Business Case for IP Transformation: Is Your Business Ready?

By: Steve Blackshaw, IP Transformation Product Line Management, Alcatel-Lucent

Delivering successful change programs is a significant challenge. Undertaking a Readiness Assessment speeds the launch of new IP services, reduces risks and aligns corporate objectives with your program.

The Challenge of Change…a true story

So your company is planning an all IP network. The CTO is delivering technology roadmaps, the COO is assessing the service portals, and network designers have been architecting for eight months. The program is well underway and people are now starting to plan the migration.

So, you start to scope out the effort required to deliver migration and calculate that it requires hundreds of resources to manage a switchover. You approach engineering to secure the resources, and are informed HR is managing a release program, remunerating engineers to leave the company. The same engineers that you need to deliver your program!

Sound familiar?

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Stanislovaitis Kickstarter Campaign Proves VoIP is Not Dead

VoIP is dead? We think not because it plays an integral part in effective unified communications, Internet of things and more. Plus,...

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Service Providers Cut Costs and Boost Agility by Taking a Cloud Approach to Operations

By Mae Kowalke

The cloud is one of the hottest trends in computing, and communication service providers (CSPs) have an edge when it comes to cloud services. That’s because unlike IT and internet companies, CSPs also control their own network. This gives CSP’s a unique advantage and the carrier cloud a leg up on other offerings.

But the carrier cloud is only one way that CSPs can benefit from the cloud. They also can apply the same technique used with the cloud, namely virtualization, to evolve their own operations.

Motive Machine-to-Machine Platform Helps Deliver on the Promise of M2M

It is fashionable to talk about the Internet of Things, also known as machine-to-machine (M2M) communications. And for all its hype, M2M is growing and starting to reach some of its promise.

But only a little of its promise.

The most futuristic M2M scenarios remain largely limited to intranets of things, ranging from the home to the intelligent city, production systems such as electricity, or just stand-alone intelligent objects intended to provide dedicated services.

“Such cases are still relatively simple, with a limited range of objects and behaviors which are generally designed and calibrated in advance,” noted Mathieu Boussard of Bell Labs recently in an interesting posting, The Internet of Things, a natural (r)evolution.

Pennsylvania Healthcare Provider UPMC Upgrading Infrastructure based on Alcatel-Lucent 7950 XRS

By Susan J. Campbell

The need for better business intelligence is the driving force behind the momentum in businesses around the world to look at adoption of “big data” solutions.  However, not all big data solutions are the same, and their applications in various markets must be customized since data capture and management in areas like healthcare must adhere to strict rules and regulations.

With this as context of its consideration of how best move to next generation communications capabilities, UPMC, a Western Pennsylvania healthcare provider, turned to Alcatel-Lucent to upgrade its IP and optical networking capabilities, starting at its core, so it could better accommodate and leverage the large data sets that are gathered on a regular basis.  And, at the HIMSS event in the U.S., the annual conference and exposition for healthcare information technology professionals and their suppliers, UPMC’s selection of Alcatel-Lucent to better enable critical communications services to doctors’ offices, hospitals and other sites throughout Western Pennsylvania was announced.

The Operational Imperative in the New Era of Mobile Data Personalization

By Patrick McCabe

The growth of mobile data is driving significant revenue at various Internet and Over-the-The Top (OTT) companies such as Amazon, Apple, Google, Facebook not to mention with various VOIP, video and content providers.  The mobile service provider, who provides mobile Internet user’s connectivity to these companies, has yet to capitalize on this growth.  To make this situation even more challenging the service provider’s voice and SMS revenues, historically representing over 70% of their total revenue, are flattening and are being slowly replaced with OTT versions of these services as found by mobiThinking.

However, there is a clear market demand to empower mobile users with a simplification of the mobile broadband experience while offering data usage transparency.  There is also a demand to provide data services that are specifically tailored to the individual and their particular lifestyles and usage patterns.  This is where the opportunity lies for the service provider.  They need to “transform” their business to take advantage of this new ”mobile data frontier” by meeting consumer driven requirements while creating new and innovative streams of revenue.

Innovation Allows Broadband to Get to Fast Faster

By Susan Campbell

Demands on broadband providers have been nothing short of intense the last few years. The predicted “data storm” has arrived and users now expect more flexibility, capability, quality performance, and access to rich applications and features. This can be a challenge for service providers trying to meet the need, but is also creating new opportunities and revenue streams when challenges are overcome to improve service delivery overall.

A recent Alcatel-Lucent blog, Connecting the World – from Innovation to Reality, highlights these opportunities. Author Dave Geary, President Alcatel-Lucent Wireline, points out the socio-economic benefits of broadband. And, while we’re aware of the increase in mobility and growing demand for access, there are also a few other stats that may be surprising for some vendors, including that wirelines still mater.

EARTH Consortium Shows the Way to 70 Percent Energy Savings on Wireless Networks

By Mae Kowalke

They wanted to reduce the energy consumption of mobile networks by half. Instead, they developed a framework that cut nearly three quarters of energy consumption.

Led by Alcatel-Lucent and Ericsson over the course of two and a half years, the EARTH (Energy Aware Radio and neTwork tecHnologies) consortium of 15 telecommunications providers, vendors and academic institutions developed everything from more efficient components in radio base stations to solutions on the radio network level, according to a press release from Alcatel-Lucent. The research was partially funded by the European Union’s Seventh Framework Program (FP7).

In the process, the consortium demonstrated how operators could save up to 70 percent of energy consumed in their networks using a holistic energy efficiency approach for 4G radio communications.

Seven Steps to Assess Eco-Impact of ICT

By Susan J. Campbell

As much as we have come to rely on communications technologies to stay connected and streamline business processes, those providing the access must still pay attention to the impact on the environment. Eco-sustainability in fact is emerging not just as an issue of being a good corporate neighbor, but as important for being a preferred provider of products and services.  This is why it has become important that the telecommunications industry use a uniform protocol for measuring the eco-impact of its services and networks.

A recent Alcatel-Lucent TechZine article, Seven Steps to Greater Green House Gas Awareness in ICT, explored this topic. It highlights the new global standards designed to create a unified approach to the measurement of green house gas emissions. Focus is on current life cycle assessment tools such as those developed by Alcatel-Lucent (ALU) which can be employed by ICT vendors, particularly the telecom ones, for estimating the eco-impact of services and/or networks in a meaningful and actionable way.

Motive Mobile Device Manager Key to Better and More Cost-Effective Customer Experiences

By Mae Kowalke

The customer service challenge for cellular providers is clear.

Numerous research firms have recently published studies estimating that smartphones currently make up half of all mobile phone purchases globally and that number is expected to reach 75 percent by 2013. This is context for what is a vexing industry challenge. It turns out that more than half of all customer service calls to mobile service operators now deal with the difficult technical problems that can come from smartphones, such as mobile internet, and 63 percent of returned phones are not actually faulty.

In fact, a recent Yankee Group study notes that technical difficulties now represent a bigger percentage of call center volume than billing issues. They also represent a huge financial drain on operators.  A single support call, for example, can cost a provider roughly a month’s worth of customer profit.  This means finding ways to effectively address device configuration and service provisioning is more crucial than ever.

Bell Labs Celebrates TELSTAR Anniversary

By Susan J. Campbell

It is hard to believe but July 10 marks the 50th anniversary of the launch of TELSTAR I.  This was the first active communications satellite and its placement into orbit is considered the birth of modern multimedia global communications.

Developed and built by Bell Labs with funding from AT&T in conjunction with NASA, TELSTAR I, which was a 34 inch sphere, was a true marvel of its time.  It transformed communications. It rightfully is considered not just one of the Alcatel-Lucent research arm’s greatest historical achievements, but as President John F. Kennedy noted at the time it really was a turning point in the history of communications.

It is something worthy of a significant celebration.  

The new era TELSTAR I NASA ushered in we now take for granted — high-speed (for the time) data communications, real-time global telephone service and TV broadcasting.  
Delta launches Telstar.jpg 

2012 Global Innovation Index Released

By Mae Kowalke 

The fifth edition of the Global Innovation Index (GII)—which ranks 141 countries on the basis of innovation capabilities and results—was released last week in Geneva, Switzerland.

The index was developed by INSEAD eLab and the World Intellectual Property Organization (WIPO), with experience from knowledge partners Alcatel-Lucent, Booz & Company and the Confederation of Indian Industry.

For Alcatel-Lucent, assisting with the GII is part of its overall commitment to further innovation, the company said in a blog post. “Alcatel-Lucent is a global company with employees all over the world,” the company said. “The GII is one of the places where we can exercise this role as a global citizen, dig deeper into innovative ideas and work closely together on common objectives with other global players.”

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