Next Generation Communications Blog

Agent and Reseller M&A

GTT Communications just acquired UNSi for $40 million. GTT is an interesting company. Interesting in how they put makeup on. There...

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Benefits of Standardization in the Internet of Things

By: Tim Carey, Industry Standards Manager of Alcatel-Lucent’s Customer Experience Division

The world of M2M is changing as solutions move from single purpose devices that transmit data to and receive commands from an application in the network to an Internet of Things where solutions permit devices to be multi-purpose and applications to be collaborative.

The Internet of Things can benefit from global standardization efforts that:

  • Enable deployment of standards compliant devices and applications with no or minimal customization thereby expanding the applicable device ecosystem and reducing deployment time
  • Provide an ecosystem that readily allow applications to share information and experiences
  • Provide an environment where communication occurs securely and the privacy and confidentiality of the user is maintained

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Successful Communications Services Have Six Features in Common

By: Mae Kowalke, TMCnet Contributor

Large enterprises increasingly resemble public network service providers as they manage access, transport and network routing while controlling devices and sessions. Whether businesses build their own or buy their communications services through a public provider, the IP communications architectures are looking remarkably similar.

“I’ve noticed that both private service operators (CIOs of large enterprises) and public service providers are implementing very similar solutions around the globe,” wrote Oliver Krahn in a recent TechZine article, 6 Steps that Improve Communications Services.
ALUSnip10.14.2.JPGSource: Alcatel-Lucent

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Most Mobile Traffic Happens In-Building, and Operators Need to Beef Up Their Support

By: Mae Kowalke, TMCnet Contributor

Most mobile traffic is consumed indoors, and operators need to get a better grip on serving this market since it is a huge one.

Roughly 80 percent of mobile traffic is now consumed in-building, according to a recent Gartner study, whether mobile bandwidth is consumed in a public space, a shopping mall, or at the office. The total market for in-building services is estimated to be $4.3 billion currently, according to ABI research, and it is expected to grow to $8.5 billion by 2019.

Business leaders recognize the need, too; 72 percent of businesses are interested in enterprise cells that can boost performance on their premises. An Alcatel-Lucent infographic tells the tale.

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Most Mobile Traffic Happens In-Building, and Operators Need to Beef Up Their Support

By: Mae Kowalke, TMCnet Contributor

Most mobile traffic is consumed indoors, and operators need to get a better grip on serving this market since it is a huge one.

Roughly 80 percent of mobile traffic is now consumed in-building, according to a recent Gartner study, whether mobile bandwidth is consumed in a public space, a shopping mall, or at the office. The total market for in-building services is estimated to be $4.3 billion currently, according to ABI research, and it is expected to grow to $8.5 billion by 2019.

Business leaders recognize the need, too; 72 percent of businesses are interested in enterprise cells that can boost performance on their premises. An Alcatel-Lucent infographic tells the tale.

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What is TADS all about?

On November 12 and 13 TADS will happen.  TADS bills itself in the following way: “TADSummit (TADS) is focused on building...

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Will George Clooney's Wedding Popularize Burner Phones in Your Company?

This morning, news broke that even more celebrity nude photos of have leaked and that George Clooney handed out burner phones to...

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The Top Bell Labs Innovations - Part II: Future Game-Changers

By Peter Bernstein, Senior Editor

This posting marks the fourth and final installment of my series about Bell Labs innovations. The first three highlighted: the context for Bell Labs as a prolific and globally recognized leader in the global research community; its role as critical driver of Alcatel-Lucent’s market leadership; the Labs’ rich history of invention across a broad range of disciplines; and, how it literally is “Innovating Innovation” with a culture based on continuous learning and adaptability. I will reveal my prejudice. I saved the best for last.

Cloud Computing - Compliance Relies on Partnerships

By Susan J. Campbell

Cloud computing – it has been introduced and touted to the masses as the economical, no-strings-attached approach to leveraging features and capabilities that were once only available to the enterprise. Telecom operators driving cloud communications need to be able to make decisions about where and when to comply with governance. The challenge is that compliance is relatively complex.

A recent Alcatel-Lucent Enriching Communications article, Compliance in the Cloud: Risk or Reward?, explored the challenges of compliance in the cloud.

Smart Grid Evolution Relies on Cyber Security and Data Protection

By Susan J. Campbell

Data privacy and cyber security are two of the hottest topics in the telecommunications space as consumers and business users become more mobile, accessing anything from social media platforms to bank accounts and proprietary networks on their mobile devices, all the while demanding that increased privacy and data protections are put in place.

The same is true for utility companies seeking to capture information on energy use. A recent Alcatel-Lucent article, Ensuring Smart Grid Social Acceptance by Securing Data Privacy, explores the challenges that arise in the quest for a more economic and “green” approach to energy consumption.

Smarter utilities are implementing machine-to-machine communications that allow smart meters to send information back to the utility on the amount of energy being used.

Better Customer Care for Smartphone Users

By Susan J. Campbell

The number of individuals using smartphones is rapidly growing, creating challenges for service providers aiming to provide good customer care. The devices tend to be more complex to configure and support, which challenges agents without a complete technical insight into all platforms. Agents also tend to lack a complete overview of what could be wrong as the smartphone could be experiencing problems with apps, the operating system or the network.

To meet these challenges, service providers need to provide smart support for their smartphone customers.

Alcatel-Lucent, World Education Inc. Launch Program to Provide Life Training Skills to Children in Underserved Communities

By Beecher Tuttle

Telecom giant Alcatel-Lucent is spearheading a $6 million, three-year global initiative to provide digital skills training and other educational opportunities to young people from underserved and disadvantaged communities from around the world.

The program, dubbed ConnectED, was born from a partnership between the company's charitable arm, the Alcatel-Lucent Foundation, and World Education Inc., a U.S. non-profit organization that works to increase educational opportunities for girls and women in more than 50 countries.

ConnectED will fund equivalency programs, literacy courses, and re-entry classes for underserved youth who have dropped out of school.

The Top Bell Labs Innovations - Part I: The Game-Changers

By Peter Bernstein, Senior Editor

This is the third in my four-part series of posts about Alcatel-Lucent Bell Labs. As noted previously, focus of this series is not just to introduce you to the world’s most famous research organization, but to provide details and insights on its past, present and future. The first two posts provided an overall view of the Labs, and details on how its philosophy of “Innovating Innovation” is enhancing its preeminent position in the scientific world and allowing it to keep Alcatel-Lucent in market leadership positions. As can be seen in the title, this post details the rich history of the contributions made by Bells Labs in empowering businesses and enriching the lives of people around the world through the development and application of the ingenuity and knowledge of its researchers.

For those of us in the content creation business, there is nothing better than a Top 10 list.

LTE and the Mobile Backhaul Solution

By Michelle Amodio

Last week, we took a look at LTE and traffic, discussing the progression of LTE and mobile transport.

LTE has a tremendous impact on mobility. LTE networks offer the promise of supporting the explosion in traffic arising from a new generation of mobile devices and applications. The introduction of LTE has several implications on the transport network.

Cloud Services Offer Winning Solution for SMBs, Service Providers

By Susan J. Campbell

The buzz throughout the telecommunications and technology space is surrounding cloud computing. Cloud-based services enable service providers to tap into new markets without expanding budgets. On the corporate side, businesses of all sizes can leverage enhanced capability through cloud services that fit within tight budgets.

A recent Alcatel-Lucent Enriching Communications article, Cloud Services: A Strategy and a Framework, explored the potential that cloud services creates for the small- to medium-sized business (SMB) that typically does not have its own IT staff or the capabilities to deploy complex applications to support strategic initiatives.

The Automation in the Driverless Metro Offers a Safe Ride

By Susan J. Campbell

As technology consumers, we have become accustomed to the automation of certain capabilities. Self-service channels, for instance, allow us to handle many of the processes we want to complete without interacting with another human being. We rely on automation to streamline our work processes or make consumables more available. What if this automation were instead in the driver’s seat – literally?

'Innovating Innovation' at Bell Labs

By Peter Bernstein, Senior Editor

This is part two in a four-part look at Alcatel-Lucent Bell Labs. The first focused at a high level on the context of what made, and continues to make, Bell Labs one of the pre-eminent fundamental and applied research organizations in the world. In fact, Bell Labs as an innovation brand is the most recognizable one globally. 

As promised, focus here is on the ingredients that have created Bell Labs’ world-class culture of continuous scientific exploration and innovation.

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