Next Generation Communications Blog

NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

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Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

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Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

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Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

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Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

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VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

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Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

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Alcatel-Lucent 7705 SAR Solutions are Revolutionizing the IP/MPLS Backhaul Market

By Beecher Tuttle

Compensating for the ever-increasing demand for high-bandwidth connectivity is every service provider's number one concern.  This is for good reason. Next generation services can help mobile operators limit churn and enable them to tap into new revenue streams and improve their bottom lines.

Unfortunately, completely rebuilding a network is cost-prohibitive for most service providers.  This creates a quandary over what to do. One viable option for forward-thinking service providers is IP/MPLS backhaul solutions.  These enable carriers to leverage their existing broadband access infrastructure – whether it be microwave, copper (DSL) or fiber-based (GPON).  In the process they serve as the foundation for a flexible high-performance network, all without major capital expenditures or increased operating expenses.

Several broadband access solutions currently exist, but most all of them fail to successfully address broadband infrastructure backhaul requirements while leveraging DSL or GPON.

Rail Security Essential to Modern-Day Transportation Systems

By Erin Harrison

“Your surveillance network should dictate your power and equipment requirements, not the other way around. Often operators tell me they want 50 cameras. I ask them what they think every one of those cameras should be doing. It’s very easy to over-engineer systems and overwhelm your ICT network with unnecessary data.”

In addressing network operators in a recent article in Alcatel-Lucent’s Tracktalk, Making the case for Enhanced Rail Security Systems, the above expert advice was provided by Dave Gorshkov, CEO of Digital Grape Business Services.  

“Security is essential to the modern railway, protecting passengers, staff the operator’s assets from diverse range of risks including terrorism, crime, trespass, and vandalism,” he continued, noting that few security systems are installed without the support of a robust business case.

Cloud-Based Video Provides New Immersive Communications Capabilities

By Erin Harrison

Today’s end user is looking for a richer conversation experience when using a variety of network-connected devices.

For example, new technologies are emerging that allow people to use any video-enabled device to enter a shared virtual space, and discuss and share information in a way that is almost like being together in the same physical space. As a result, these advances in video communications have provided a new opportunity for service providers to bring interactive video conversations to any device, from anywhere.

According to an article in Alcatel-Lucent’s Enriching Communications, Immersive Communications: A New Video Conversation Experience, with these new technologies users will no longer be limited to the confines of telepresence rooms to experience an immersive conversation at long distance. They will be able to experience this at work, at home and on the move – holding video meetings and sharing documents over PCs, tablets and smartphones.

Achieving Network Optimization, Cost Savings with IP/MPLS Backhaul Solutions from Alcatel-Lucent

By Beecher Tuttle

Delivering high-quality, high-bandwidth business service connectivity at an economical price point is critical for today's service providers, who are being challenged by unremitting competition and ever-increasing subscriber traffic growth.

With this in mind, many forward-thinking operators have turned to Digital Subscriber Link (DSL) and Gigabit Passive Optical Networks (GPON) as access technologies for mobile backhaul (MBH) and business service delivery. These networks have been proven to provide high reliability and availability at a cost-effective price point using IP/MPLS backhaul.

Getting More Apps and Services to More People Faster --Creating the Competitive Edge

By Susan J. Campbell

The demand for innovative applications continues to grow, putting increased pressure on mobile service providers (SPs) to deliver more apps and services to people faster than the competition. To create and sustain a competitive edge, service providers must invest in faster and more flexible service deployment. At the same time, clear focus must be placed on open innovation to accelerate service development to enable the agility needed to optimize key opportunities in retail and wholesale.

A recent Alcatel-Lucent Enriching Communications article, Accelerate Communication Service Development explored the importance of the competitive edge and how mobile service providers can focus on their strengths to achieve the level of agility, innovation and flexibility necessary to effectively compete. The fact that service providers deliver solutions that work across devices and the boundaries of different networks is a key strength that can be monetized in sustainable and profitable ways.  

Alcatel-Lucent's Optism Solution Scoring Big Wins for Operators and Brands through Targeted, Permission-Based Mobile Advertising


By Beecher Tuttle

The most successful advertisers and brands are always those that evolve alongside technology and adapt their campaigns based on recent consumer trends. Just as advertisers once changed their focus from print to digital platforms, marketing groups are now concentrating their efforts on the mobile market.

The inherent difficulty in mobile marketing is that it has almost become synonymous with spamming, where advertisers blanket mobile phone users with promotions, deals and company news that they simple don't care about. If only advertisers could partner with mobile operators and develop a base of consumers who are interested in connecting and interacting with their brand.

With the Optism Mobile Advertising Solution from Alcatel-Lucent, they can.

Video Surveillance: Minimizing Cost and Maximizing Return on Investment

By Mae Kowalke

The use of video surveillance as a public safety and security tool is growing. Partially, that’s because homeland security regulations and initiatives around the world are driving deployment. It’s also because high capacity wireless data networks have brought down the cost of infrastructure to the point where the ability to provide comprehensive coverage is practical and cost-effective.

However, it should be noted that the initial investment and operation and maintenance costs of video surveillance can be significant. This is highlighted by the fact that protection responsibility is shifting from police/military to infrastructure owners.

“In the US energy market, for example, the North American Electric Reliability Corporation-Critical Infrastructure Protection regulations require that utilities tightly control access to their most important infrastructure,” notes Sheridan Nye, Senior Analyst at Informa Telecoms and Media’s Enterprise Verticals practice, in a LifeTalk article, “Is Video Surveillance Worth the Investment?

Mathematical Processing Explores the Benefits of Georedundancy

By Susan J. Campbell

Businesses throughout the world rely on their networks to support business processes, run applications and drive revenue for long-term sustainability. As a result, the importance of the network is amplified. The network and the data it maintains must be redundant to ensure optimization in the event of a failure. For this, Alcatel-Lucent recommends the benefits of georedundancy.

A recent article in Alcatel-Lucent’s TechZine by Randee Adams, Consulting Member of Technical Staff, Eric Bauer, Reliability Engineering Manager, and Daniel Eustace, Distinguished Member of Technical Staff entitled, “Availability Benefits of Georedundancy,” explores the enhanced service availability and client-initiated recovery possible with geographically redundant systems. With breakthrough mathematical modeling, a deeper understanding of the availability boost provided by such systems is enabled, while also identifying opportunities for optimization. And, lest we forget, the business continuity assurance it provides in the wake of a major disaster event.

Opt-In Mobile Marketing Strategy: 6 Tips for Success

By Susan J. Campbell

As consumers, we are constantly on the go with a mobile device of some kind in our hand providing directions, connection with a colleague or access to the data we need to close the big deal. The same device guides our social lives as we’ve come to rely on smart devices to manage our activities, content and connections. For brands, this provides the perfect opportunity to develop an Opt-In Mobile Marketing Strategy.

A recent blog by Mihai Vlad of Alcatel-Lucent’s Optism unit entitled, Thinking Human: Six Steps for Building a Successful Opt-In Mobile Marketing Strategy, highlights the opportunity that exists with the proliferation of the mobile phone as the must-have device. By developing an Opt-In Mobile Marketing Strategy, mobile operators, marketers and their brands can ask permission before engaging with consumers. In doing so, it provides unprecedented access to the consumer’s attention and the opportunity to build trust.

Responding to Railway Security Through Partnerships

By Erin Harrison

In the face of global threats and terrorist acts, collaboration and sharing best practices can help railway operators optimize their security capabilities. In addition, improving rail security by upgrading communications capabilities allows railroad providers a single, high-capacity network that can support multiple applications.  In fact, such new applications improve the transportation experience for customers and enable railroads to keep existing riders and attract new ones.

A recent Alcatel-Lucent article in its TrackTalk e-zine for railways communications enttitled, “Partnerships are the key to a secure railway,” looked at how the rail industry is responding to the security challenges of the 21st century with solutions such as IP MPLS broadband networks and CCTV systems.


 

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