Next Generation Communications Blog

Apple Pay Vs. Google Wallet

Replacing credit cards can likely only be done if the new system is dead-easy to use and it moreover has to be...

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Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings

We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in...

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Birdstep Improves Wireless User Experience, Reduces Churn

A smartphone user can get tripped up easily when in motion as today’s smartphones look for WiFi networks to connect to and...

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Sonos BOOST, For Music in Tough to Reach Places

I’ve been using Sonos as an in-home streaming solution for many years and since it relies on WiFi it provides infinite levels...

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IOT tests do NOT tell the whole story

Service providers typically have infrastructure from multiple vendors installed in their networks.  Mostly this is by design since they don’t want...

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Notes from Connections 2014 Part Deux

More notes from BSFT Connections 2014 in the desert by friends of my at the show. These notes are from ANPI's...

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Notes from Connections 2014

Broadsoft Connections kicked off with the usual festivities yesterday including a pool party and a summer fashion show. This morning it...

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Mobile Internet: The Opportunity of 'White Spaces'

By Mae Kowalke

After analog TV broadcasting in the U.S. was converted over to digital in 2009 as directed by the Federal Communications Commission (FCC), the freed-up spectrum, referred to as “white spaces” became available for free, unlicensed use.

This change opened up a big opportunity for just about anyone to become a provider of Wi-Fi-like wireless services for commercial and retail customers. Existing operators are likely to face increasing competition from new providers.

Service Provider Solutions: Transforming the Customer Experience

By Mae Kowalke

All service providers know that, ultimately, their success or failure hinges on outstanding service. Keeping customers happy is the first defense against churn. But this is often easier said than done.

Alcatel-Lucent takes a straightforward approach to this challenge, advising that providers should do whatever is takes to make it easy for customers to remain loyal.

Benefit from Converged Wireless IP Management

By Mae Kowalke

It’s no secret that the telecom market is experiencing increasing demand for mobile broadband access that delivers a high quality of service (QoS). To meet this demand while keeping total cost of ownership (TCO) down, many operators are deploying 3G technology in dense urban areas, and complementing that elsewhere with EDGE services using 2G technologies.

As demand continues to grow, however, this approach will no longer be adequate. Bandwidth-hungry services increasingly require higher throughput, requiring IP backhaul via LTE.

A Solution to Rogue Traffic in Your Network

By Mae Kowalke

In recent years, wireless broadband data demand has grown exponentially, driven largely by the introduction of new, smart devices and applications. All this demand is putting a lot of stress on wireless networks – so much so that monitoring and analytics tools designed for legacy systems are not longer suitable.

Advanced tools are needed for intelligent traffic management in an end-to-end wireless IP environment where rogue traffic can be a big issue and where subscriber quality of experience (QoE) is vitally important. 

The Financial Impact of Content Peering on the Internet Economy

By Peter Bernstein

With all of the industry discussion around the coming tsunami of data traffic, particularly video, there has been much global discussion about necessary network build-outs to accommodate what everyone agrees is coming. This includes intense focus on the notion of shared proportionality in terms of cost causers and cost bearers. Given the criticality of the debate/discussion, Alcatel-Lucent thought it would be a good time to look at one critical component of traffic and financial flows, namely CONTENT PEERING. 

Network Security for Smartphones: Psychological and Economic Considerations

By Mae Kowalke

The recent phone hacking scandal in Britain illustrates just how insecure smartphones and other mobile devices can be. The proliferation of smartphone apps available for platforms like Apple’s iOs and the Android OS have opened up gaping network security holes, and hackers have predictably swooped in to take advantage.

Affordable, simple mobile security solutions are desperately needed. This presents a big opportunity for network services providers, especially those getting into the business of cloud services and end-to-end 4G LTE.

How and Why IPv6 Will Be Used in the Future

By Mae Kowalke

Internet Procotol Version 4 (IPv4), the communications protocol used to route data packets across computer networks, remains the foundation of most Internet communications. However, it is steadily being superseded by IPv6, which was published by the Internet Engineering Task Force in 1998.  

IPv6 was developed ostensibly to deal with the problem of IPv4 address exhaustion, but it is also a more robust and flexible protocol better suited for today’s network communications.

Securing IP Communications Requires a Network with a High IQ

By Beecher Tuttle

If this year has taught us anything, it is that network security is a vital part of the health of any organization. This is especially true for service providers, which are facing cyber threats that they couldn't have imagined just a few years ago.

The ever-increasing reliance that businesses have on mobile devices, next-gen communication services and Web apps has made security even more paramount for service providers. These broadband technologies provide additional revenue opportunities for carriers, but they also give hackers, malware purveyors and spammers greater opportunities to find cracks in network armor.

Cloud Solutions Can Give Network Service Providers the Tools to Compete

By Beecher Tuttle

The cost-effective, scalable and highly flexible nature of cloud-based solutions has made them extremely popular among businesses large and small. With cloud services, enterprises and SMBs can deploy low-cost, business-critical applications that can be securely accessed from any Web-enabled device, giving employees the ability to take work outside of the four walls of their office.

The inherent benefits that cloud solutions provide businesses have helped the market grow exponentially in recent years. In fact, Forrester Research estimates that the total U.S.

Success Depends on the Customer Experience Transformation

By Susan J. Campbell

Data usage patterns clearly demonstrate that consumers today have a rapidly increasing appetite for advanced communications and multimedia capabilities. Emerging broadband and data services are fueling this appetite as they promise a new and better customer experience. The communications industry is feeling the pressure to deliver on this promise or lose market share.

A recent white paper by Alcatel-Lucent, Listen Up: Is Servicing Customers a Cost or An Investment?, explores this phenomenon. It has become clear that simply expanding the network to handle increased demand is not enough.



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