Next Generation Communications Blog

Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Mobile Internet Enabled through White Spaces

By Susan J. Campbell

Service providers the world over are experiencing continued data traffic growth on their mobile networks. To help offset the strain this traffic is placing on these networks, the U.S. Federal Communications Commission (FCC) has taken unused wireless TV spectrum (white spaces) and made them available for open, free and unlicensed use.

This regulatory change suggests that anyone can easily become a wireless Internet provider, users will begin to see new and inexpensive or free Wi-Fi-like services emerging, and suppliers will gain new customers from sources other than traditional operator markets.

Gaming Goes Mobile, Multi-player and into the Cloud

Peter Bernstein, Senior Editor

It is not just fun and games in the video gaming market, it is big business. A recent Gartner report estimates that the combined global gaming “ecosystem” (digital console, portable, online and mobile) will exceed $74 billion in 2011. This represents a 10.4 percent increase over the $67 billion in 2010, and  Gartner projects the market to reach $112 billion by 2015. 

Bell Labs: Alcatel-Lucent's Innovation Engine

By Peter Bernstein, Senior Editor

Let’s start with the basics.

The term innovation comes from the Latin innovatus, the noun form of innovare "to renew or change." It refers to the creation of better and/or more effective products, processes, technologies or ideas that impact markets, governments and society as a whole. Today it also connotes an unleashing of ingenuity that results in substantive not incremental positive change — a single word that packs a powerful punch.

In a business context, innovation also represents both current value (in the form of libraries of intellectual property), and the ability to generate incalculable future value. 

Alcatel-Lucent IMS - Eco-Efficiency with New Revenue Opportunities

By Beecher Tuttle

Today's service providers are faced with quite a predicament. Consumers' insatiable demand for innovative, next-generation communication services has put a great deal of pressure on them to build out networks that are capable of handling the load.

Unfortunately, the economic recession has made this process difficult for service providers, which need to minimize their own operating expenses just like every other business. On top of all of this, operators must keep a watchful eye on the negative impact that their technologies can have on the environment.

Mobile Internet: The Opportunity of 'White Spaces'

By Mae Kowalke

After analog TV broadcasting in the U.S. was converted over to digital in 2009 as directed by the Federal Communications Commission (FCC), the freed-up spectrum, referred to as “white spaces” became available for free, unlicensed use.

This change opened up a big opportunity for just about anyone to become a provider of Wi-Fi-like wireless services for commercial and retail customers. Existing operators are likely to face increasing competition from new providers.

Service Provider Solutions: Transforming the Customer Experience

By Mae Kowalke

All service providers know that, ultimately, their success or failure hinges on outstanding service. Keeping customers happy is the first defense against churn. But this is often easier said than done.

Alcatel-Lucent takes a straightforward approach to this challenge, advising that providers should do whatever is takes to make it easy for customers to remain loyal.

Benefit from Converged Wireless IP Management

By Mae Kowalke

It’s no secret that the telecom market is experiencing increasing demand for mobile broadband access that delivers a high quality of service (QoS). To meet this demand while keeping total cost of ownership (TCO) down, many operators are deploying 3G technology in dense urban areas, and complementing that elsewhere with EDGE services using 2G technologies.

As demand continues to grow, however, this approach will no longer be adequate. Bandwidth-hungry services increasingly require higher throughput, requiring IP backhaul via LTE.

A Solution to Rogue Traffic in Your Network

By Mae Kowalke

In recent years, wireless broadband data demand has grown exponentially, driven largely by the introduction of new, smart devices and applications. All this demand is putting a lot of stress on wireless networks – so much so that monitoring and analytics tools designed for legacy systems are not longer suitable.

Advanced tools are needed for intelligent traffic management in an end-to-end wireless IP environment where rogue traffic can be a big issue and where subscriber quality of experience (QoE) is vitally important. 

The Financial Impact of Content Peering on the Internet Economy

By Peter Bernstein

With all of the industry discussion around the coming tsunami of data traffic, particularly video, there has been much global discussion about necessary network build-outs to accommodate what everyone agrees is coming. This includes intense focus on the notion of shared proportionality in terms of cost causers and cost bearers. Given the criticality of the debate/discussion, Alcatel-Lucent thought it would be a good time to look at one critical component of traffic and financial flows, namely CONTENT PEERING. 

Network Security for Smartphones: Psychological and Economic Considerations

By Mae Kowalke

The recent phone hacking scandal in Britain illustrates just how insecure smartphones and other mobile devices can be. The proliferation of smartphone apps available for platforms like Apple’s iOs and the Android OS have opened up gaping network security holes, and hackers have predictably swooped in to take advantage.

Affordable, simple mobile security solutions are desperately needed. This presents a big opportunity for network services providers, especially those getting into the business of cloud services and end-to-end 4G LTE.

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