Next Generation Communications Blog

WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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ITEXPO will help Explain the Coming Cloud Upgrade

The cloud is changing how technology is bought, sold and used. The very economics of business have shifted as a result. When...

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WebRTC Expo San Jose 2014 Interviews

Are you interested in WebRTC but yet you missed the largest event in the space, WebRTC Expo a few months back in...

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The M&A Picks Up Steam

Well, that Hosted VoIP consolidation is slowly happening. Reinvigorated VoIP blogger, Garrett Smith, hints that Jive bought other HPBX companies (unnamed)...

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The Data Interconnections Waze and others need

Let me start by saying that there are exceptions to what I am about to discuss below but generally speaking, inter-app connectivity...

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Cloud Solutions Can Give Network Service Providers the Tools to Compete

By Beecher Tuttle

The cost-effective, scalable and highly flexible nature of cloud-based solutions has made them extremely popular among businesses large and small. With cloud services, enterprises and SMBs can deploy low-cost, business-critical applications that can be securely accessed from any Web-enabled device, giving employees the ability to take work outside of the four walls of their office.

The inherent benefits that cloud solutions provide businesses have helped the market grow exponentially in recent years. In fact, Forrester Research estimates that the total U.S.

Success Depends on the Customer Experience Transformation

By Susan J. Campbell

Data usage patterns clearly demonstrate that consumers today have a rapidly increasing appetite for advanced communications and multimedia capabilities. Emerging broadband and data services are fueling this appetite as they promise a new and better customer experience. The communications industry is feeling the pressure to deliver on this promise or lose market share.

A recent white paper by Alcatel-Lucent, Listen Up: Is Servicing Customers a Cost or An Investment?, explores this phenomenon. It has become clear that simply expanding the network to handle increased demand is not enough.



Give Me Captivating Conversation, Not Captive Communications

By Susan J. Campbell

The communication definition is rapidly changing with the increased use of SMS, video, MMS and social networking. It is vital that users have access to a better way to support highly mobile, multimedia lifestyles. All-IP networks are based on IMS architecture and provide the answer for more captivating conversations. Service providers can leverage unprecedented opportunity to reinvent communications for richer and totally new conversations.

Creating Success by Transforming Customer Experiences

By Mae Kowalke

Without customers, there would be no business.

Service providers know this implicitly, of course. But as the market gets even more competitive, the stakes are increasing to make sure every customer interaction results in a better customer experience.

Inspiring loyalty, generating opportunities and attracting new customers – they are all goals of services providers.

Internet of Things: Opportunities in Machine-to-Machine Communications

By Mae Kowalke

All signs point to continued growth in the machine-to-machine (M2M) communications sector. M2M, technologies that allow both wireless and wired systems to communicate with other devices of the same ability, helps companies be more efficient by automating tasks, but it also has applications in the consumer market.

In the language of M2M, devices capture events and relay that data through a network to an application, which translates the event into meaningful information. For example, in retail a sensor may be triggered when a particular item is out of stock, and someone who monitors inventory is alerted that the item needs reordering or refilling.

Accelerating the Positive Impact of Mobility in Developing Nations

By Beecher Tuttle

Widespread access to mobile communications is a well-known signifier of economic and social prosperity in the developing world. In fact, a recent study by the World Bank found that every 10 percent increase in mobile penetration correlates to a 1 percent increase in a developing country's gross domestic product (GDP).

Bell Labs, the research arm of telecom giant Alcatel-Lucent, believes that an appropriate mix of action and investment can accelerate the impact of mobility well beyond this model.

Research experts from Bell Labs and the World Economic Forum’s Telecommunications Industry Global Agenda Council recently conducted a series of studies that show how certain strategies can boost the impact that mobile communication services can have on a nation's GDP, by up to 36 percent.

Achieving LTE Transformation and Reduced OPEX through Wireless Network Optimization

By Mae Kowalke

Long term evolution (LTE) has emerged as the dominant technology for enabling 4G wireless broadband networks. The question for operators is no longer which technology revolution to join, but rather how to optimize their networks and reduce operating expenditures (OPEX) using LTE.

Focusing on network optimization is the key to successfully adopting LTE. With this lens, it is possible to create a migration strategy that addresses service level agreement (SLA) key performance indicators (KPIs) and other business concerns.

Enabling Enterprise Opportunities with Smart Sensors

By Mae Kowalke

In most industries, metrics of some sort are used to gauge the success of a particular endeavor. Often, sensors that measure things like humidity, pressure and temperature play a role in metrics. Enterprises and organizations in a myriad of fields, including healthcare, green building, supply chain and oil & gas use sensors to enhance their operations. 

Creating a Smart Grid Using Advanced Communications Technology

By Mae Kowalke

Increasingly, today’s consumers expect to be given choices in the goods and services they consume. This trend is spilling over into many areas, including the energy sector. As it does, utilities are compelled to provide real-time information that helps consumers make choices about how much energy they use, as well as where and when.

Smart communications technology is required to provide that real-time information.

Keeping Current with Technology Imperative to Quality, Profitability

By Ed Silverstein

Design and innovations are vital in response to the massive use of mobile broadband networks.

Consider the current trends. Mobile broadband network traffic is projected to double each year for the foreseeable future, according to a study from Tolaga Research.

The growth is being driven largely by the popularity of smartphones, new technology, standardization of software, and IP-based networks, according to information from Alcatel-Lucent.

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