Next Generation Communications Blog

VoLTE Versus WebRTC: I didn't know it was a battle

When I talk to customers, they often ask about how WebRTC compares to voice over LTE (VoLTE), and which technology “will...

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These 3 Do Everything Together

At a few shows, including the latest ITEXPO, the 3 big cablecos - TWC, Comcast and Charter - share a booth....

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Modems? In This Day and Age?

Not so many years ago, the only way to connect to the Internet was via a modem. You would use your...

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How to Speed Small Cell Site Acquisition on a Large Scale

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

Outdoor small cells are now widely recognized as a great solution for expanding mobile capacity and coverage. And their use is expected to grow sevenfold by 2018.[1] So here’s the next big question: How can you put these cells where they’re needed, faster and at lower cost?

Maybe you’ve already encountered deployment issues, including difficulties with small cell site acquisition. According to an Informa Telecoms & Media survey, nearly 60% of mobile operators say that deployment problems are their biggest small cell challenge.[2] In other words, operators’ top concerns are not about small cell technologies or products. Instead, they’re about the practical aspects of getting these cells up and running on light posts, utility poles, bus stops, buildings and other street locations.

This blog looks at a collaborative approach that makes these deployment processes faster and easier. Alcatel-Lucent adopted these methods for our Metro Cell Express Site Certification Program. And we’re discussing them here, because this business model earned a top award in the small cell innovation leadership category.

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HumansFirst ColdSmoke Lets You Buy with your Smartphone

While speech-technology has come a long way, we still haven’t entered the world of Star Trek reruns where the computer can do...

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Structural Separation via REIT Equals Zero Taxes

Windstream got the endorsement of the IRS to transfer their assets - copper and fiber plant - to a REIT and...

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Connected Cars as an Everyday Lifestyle

By: Ellis Lindsay, General Manager, Customer Experience Solutions, Alcatel-Lucent 

I drive to work and back home in my car every day. I tune in to a radio station for traffic news and upcoming events nearby. Like many of you I’m sure, this is a typical everyday activity. And like never before, we are connected to our home, our families, our phones, our work and our friends in a network that seems to be always on. Shouldn’t we be in a lifestyle where we are consistently connected to the everyday activities in our lives? Well, let me introduce you to the world of Connected Cars. Full Story »

Service Providers Can Deliver Today's Business Customer Needs with Alcatel-Lucent's Business Networking Services

By Susan Campbell

Service providers today are finding that enterprise customers are seeking to minimize costs, reduce complexity and improve overall service quality while adding new functionalities. At the same time, this customer group is asking for help in meeting growing bandwidth needs, as well as reach and reliability requirements as they strive to embrace the increased voice, data and video traffic.

The good news for these service providers is that Alcatel-Lucent offers a full line of Business Networking Services that enable service providers to meet all of these needs, while also driving additional revenue streams and sustaining profitable growth. The company’s IP/MPLS solution is designed to support the needs service providers seek to meet with IP transformation projects.

As service providers are evolving to packet-based network architectures with converged IP data, voice and video running over Layer 2 and/or Layer 3 business VPNs, Alcatel-Lucent is helping these players to tailor the business VPN service offerings to be sure they meet each enterprise customer’s unique requirements. A focus on healthy evolution to this platform ensures service providers not only deliver the demanded applications, but also drive healthy revenue growth.

With the Alcatel-Lucent service router and service switch IP/MPLS portfolio, service providers gain access to an IP VPN, which is a multipoint Layer 3 VPN to support multi-site IP networking. The company’s application-assurance features strive to avoid VPN commoditization to ensure service providers can offer enterprise customers greater visibility, reporting and control at the application level.

The portfolio also offers carrier Ethernet VPNs, which include virtual private LAN service (VPLS) and multipoint Carrier Ethernet VPN, as well as a Virtual Leaded Line (VLL), or point-to-point carrier Ethernet VPN.









IMS from End-to-end

By Susan Campbell

The market for service providers is changing and those who are ready to embrace these changes and drive revenue will find themselves leading their respective segments. These would-be leaders need to leverage the opportunities in applications and video by creating platforms for intuitive and compelling content.

Service providers can partner with Alcatel-Lucent to leverage the company’s end-to-end IMS solutions and reinvent communications. Alcatel-Lucent’s offerings help service providers to make the changes they need to their communications services so as to deliver fixed, mobile and Web access in a way that is quick, smooth and economical. IMS solutions are used to migrate to an all-IP network where they can drive profits by optimizing costs and service delivery within those solutions.


Online Video Driving Demand for Multi-screen Services

By Susan Campbell

Consumers are beginning to embrace the multi-screen digital lifestyle, blurring the line between traditional broadcast TV and online multimedia content. TV and video are being consumed without fixed program schedules or even a home TV. Connected devices such as PCs, smarpthones, tablets and netbooks are allowing users to adopt a more flexible viewing expereince. The challenge in this industry is that consumers want to be able to watch content on different fevices, creating a demand for true multi-screen services.

In addition to the demand for multi-screen services, consumers also want seamless access to the same content, capabilities and quality of experience (QoE) on any screen, anywhere and at anytime.



Alcatel-Lucent Showcasing New lightRadio Product Family at UITP World Congress

By Rajani Baburajan


Alcatel-Lucent is showcasing its new lightRadio product family for urban transport applications at the 59th UITP World Congress and Exhibition in Dubai.

One of the solutions the company is demonstrating is lightRadio Cube, which supports train or vehicle to ground communications. Alcatel-Lucent is also demonstrating on-board interactive kiosks providing multimodal and multimedia information, integrated communication and management solutions for control rooms, on Board CCTV and Video analytics solutions and more.

Announced earlier this year, the lightRadio product family helps mobile operators by radically shrinking and simplifying the base stations and cell site towers, which are the most expensive, power hungry, and difficult to maintain elements in the network.

Featuring a flexible architecture, lightRadio provides simpler, lighter and greener broadband wireless networks for urban transport operators.


Telepak Networks Picks Alcatel-Lucent to Offer Wireless Ethernet Backhaul Solution

By Rajani Baburajan

Telecom operator Telepak Networks has reportedly selected Alcatel-Lucent to deploy Internet Protocol/ Multi Protocol Label Switching (IP/MPLS) for its packet-based network to offer wireless Ethernet backhaul services and IP services to customers in parts of Alabama, Mississippi, Louisiana and Tennessee.

Alcatel-Lucent’s solution is expected to enable Telepak Networks to offer flexible IP-based backhaul services. The regional service provider will also be equipped to meet anticipated future growth requirements.

“At Telepak we are committed to our customers and to maintaining a high level of customer satisfaction,” said Gregg Logan, vice-president, Telepak Networks, in a statement. “Since our customers operate in extremely competitive markets, it’s imperative that we have the ability to enhance our services while keeping operating costs low.”



Key Principles of 'Operational Excellence' for Service Providers: QoE, End Users and Business Silo Integration

By Mae Kowalke

In the quest to maximize competitiveness, network providers typically put most of their efforts into deploying and maintaining infrastructures capable of delivering advanced communication services. In other words, most of the investment is in technology.

That’s starting to shift somewhat as providers expand their focus on creating high quality of experience (QoE) through new business processes, too—like self-care portals and more detailed billing.

This is a step in the right direction, but more is needed.

“To achieve business objectives, increase competitiveness, and improve end user QoE network providers need to achieve a level of operational excellence — a philosophy of leadership, teamwork and problem solving resulting in continuous improvement throughout the organization — in all functional areas,” advises Alcatel-Lucent in a recently published white paper.

Traditionally, network operations, IT and customer care have been separate silos. Yet, together, these three make up about 36 percent of a typical provider’s operating expenses. Consolidating them can, therefore, have a significantly positive impact.

“A proper integration strategy supported by ongoing measurement and management will create a streamlined operational environment that improves competitiveness by focusing all business operations to deliver the highest QoE to end users at all times,” notes Alcatel-Lucent in its white paper.

The justification for such a transformation is, of course, the end-user.

“In a changing environment and increasingly competitive landscape, network providers have struggled to find the key to success. Approaches are as varied from one network provider to the next as are their networks.















Mobile Service Providers Need to Capitalize on Green Energy Strategies

Mobile service providers, especially those with operations in developing countries, tend to fall into a common trap when it comes to energy management: focusing all attention on site-level solutions rather than an overall, long-term strategy.

Such site-level solutions tend to be stand-alone projects where energy management is treated separately from other network and operational activities, and the focus is only on off-grid sites.

This type of band-aid approach might work in the short term, but eventually it will come back to bite providers as energy costs continue rising.

“Without a strategic energy plan, OpEx costs can increase dramatically while service deteriorates,” notes Xavier Belet, Director of Alcatel-Lucent’s green consulting services group, in a recently published white paper Green Transformation For Mobile Service Providers. “What’s required is a comprehensive global approach to energy management that assesses current usage and incorporates the groundbreaking opportunities created by new alternative energy sources.”

A comprehensive energy management strategy must take into account, and realistically address, the challenges inherent with using alternative sources in developing countries. A green transformation plan will include capital investments in energy infrastructure necessary to meet energy needs today, and the demand of tomorrow as mobile services become even more popular.

In the white paper, Belet discusses levers available to optimize total cost of ownership (TCO), what’s needed to develop a green transformation plan, tips for mitigating risk, successful business models, and best practices for energy management.

To begin with, there are two main ways to approach optimizing TCO: cut consumption (use less kilowatt hours to operate the network) or cut costs (lower the cost of each kilowatt hour). Cutting consumption is best achieved through optimizing equipment, network design, and site environment. Evolving IT systems also helps.











How to Improve Employee Access to Productivity Tools and Applications

By Mae Kowalke

Enterprises often tend to think that the network is one area with a lot of potential for cost savings—and they’re right. The trick is figuring out how to achieve the savings without negatively impacting network capabilities or going down a rabbit hole of upgrades with long-term ROI but significant short-term investment.

The key is something called convergence. A converged network saves the enterprise money and can actually make money too.

Converged networks offer eight specific advantages: they’re simpler to maintain, increase productivity, make more efficient use of real estate, align with eco-friendly initiatives, increase the mobility of workers, enhance user experience, make possible deployment of more robust applications, and can fully automate certain functions.

“Enterprises are forced to cut their spending budgets by reducing travel and minimizing expenses of all types,” noted Alcatel-Lucent in a recently published white paper. “To sustain financial viability and future growth, enterprises must also make money by seeking new and innovative business opportunities. “It is now feasible to implement multiple applications (such as voice, video, and data), increase speed of execution, and minimize costs with the implementation of a single converged network infrastructure.”

The reason a converged network is so advantageous is that is does away with complex, cumbersome infrastructures that have developed over time as enterprises added capabilities like video conferencing and data sharing, which typically require separate overlay networks built on top of older architecture.

“A converged network eliminates the complexity of multiple overlays, reduces the required CAPEX and OPEX, and increases employee productivity,” Alcatel-Lucent noted in its white paper.











How Service Providers Can Increase Profits from Mobile Data Services

By Mae Kowalke

When it comes to potential profits from the growth in mobile data use, network providers are sitting on a goldmine but often are not cashing in on it. What’s stopping them? Quite simply, networks that can’t keep pace with the demand.

There’s the temptation to apply brute force to this problem by simply building more network capacity the same way the existing infrastructure is designed. But it will take brains and brawn to be successful.

In this case, brains involve adopting technologies that enable on-demand quality of service (QoS) upgrades to deliver immediate, short-term boosts to network performance—for a fee. This is possible using dynamic QoS and traffic policy management to efficiently allocate network resources and generate additional revenue.

In other words, by intelligently applying technology that exists today, network providers can do more with the resources they already have, and get more leverage out of infrastructure investments.

Alcatel-Lucent calls this strategy application enablement, defined as “an industry vision that offers more effective ways to counteract the increasing gap between revenues and traffic growth” using “efficient high leverage network architecture that can provide low-cost transport for a wide range of new personalized multimedia services.”

“This solution can also generate additional revenues from application and content providers (ACPs), as well as from subscribers,” Alcatel-Lucent said in a recently published white paper.

To create high leverage networks and realize the benefits of application enablement, today’s providers must adopt new business models.













Proactive Service Assurance: Why Quality of Experience Matters

By Mae Kowalke

For mobile service providers, Quality of Experience (QoE) is today’s Quality of Service (QoS). The problem is, most service assurance tools are still operating under the old paradigm of QoS, the goal being to meet pre-defined service level agreements and key performance indicators (KPIs). This is a reactive approach rather than a proactive one, and just won’t cut it any longer.

In today’s mobile services market, successful providers are the ones that adopt a new paradigm of proactive service assurance.

“To truly meet the end-user QoE expectations that will accompany next-generation mobile networks and the advanced applications and services that end users will adopt, service providers need a proactive monitoring process that can identify, reduce, and help eliminate potential network service problems before they impact subscribers,” notes Alcatel-Lucent in a recently published whitepaper on QoE.


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