Next Generation Communications Blog

NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

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Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

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Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

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Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

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Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

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VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

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Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

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Virtual Residential Gateways

Posting has been updated and moved.  Click on new title to be directed to: Virtual Residential Gateways Offer a Lot to Operators

New network service platform adds agility to cloud computing

Guest blog: Paul Parker-Johnson, leader of cloud and virtual system infrastructures practice at ACG Research

Alcatel-Lucent has developed its Network Services Platform (NSP) as a unified solution for creating agility in delivering network services. NSP brings efficiency and flexibility to the front-end problems of new service creation and the immediately downstream problems of operating those services efficiently and intelligently in a multilayer, multidomain, multivendor network. It does so in a unified and holistically designed solution.

Remarkable gains have been made in the cloud computing community to create and deploy new services efficiently and at scale. It’s also true that a significant impediment to service delivery is the rigidity of networks we deploy and processes used to define and instantiate services being offered.

A great deal of energy has been expended in recent years to enhance the flexibility of networks. Solutions have begun to appear that address parts of the problem, but to date they have been constrained to a particular function or domain and haven’t actually solved the whole agile service delivery problem for networks.

Until the Alcatel-Lucent NSP.

Not All Virtual Route Reflectors Are Created Equal

By: Mae Kowalke, TMCnet Contributor

Border gateway protocol (BGP) route reflectors have played an important role for decades, since they help remove the need for a full internal BGP mesh within an autonomous system.

Currently, most route reflectors run either on a router that is dedicated to route reflection, or on routers that also perform other IP routing and service functions. Both scenarios have downsides.

Dedicated BGP route reflectors are a waste because route reflection functions require minimal data plane resources. Routers that juggle route reflection with other duties, on the other hand, may not have sufficient resources to support scalable route reflection.

How to Secure the Growing Internet of Things

By: Paula Bernier, TMC Executive Editor

The Internet of Things is based on the concept of sharing large amounts of data – even if it’s a little bit at a time – in real time. The collection and analysis of such data can allow for better business intelligence, higher levels of safety and security, lower cost and more proactive maintenance, and potentially improved health and welfare.

But more connectivity and more data sharing also can mean more potential for security problems.

Sponsored Data Charging - Disrupting the Mobile Industry

By: Barbara Sampson, Senior Marketing Manager, Alcatel-Lucent

New Service Provider Revenue Monetization Model

Just as LTE has evolved to be the predominant technology for mobile broadband providers -- generating an average data volume per user of 168% higher than 3G data – so must the traditional charging model change. One charging model growing in popularity is Sponsored Data Charging. 

Sponsored Data Charging enables mobile subscribers to view, stream, and benefit from sponsored content and use applications over the mobile service provider’s network without that data usage coming out of their monthly plan. The data charges that a subscriber would pay for the sponsored content are paid instead by the third-party provider owning the content. Even more importantly, a subscriber can test out certain sponsored applications and features for a short time to determine whether to subscribe, without impacting monthly data-plan limits.

Not only is Sponsored Data Charging built for massive broadband usage from all kinds of connected devices, it also can support emerging technologies such as VoLTE and NFV. Key target industries include advertising, retail, media, entertainment, healthcare, and financial services.

VoLTE Challenges: The Case for Integrated Policy, Charging and Diameter Signaling

By: Peter Bernstein, TMCnet Senior Editor


VoLTE Challenges: The Case for Integrated Policy, Charging and Diameter Signaling

Hopefully, Voice over LTE (VoLTE) has arrived or is coming to your preferred mobile service provider.  As mobile networks transform into end-to-end IP ones, the business case for VoLTE as a means for mobile operators to provide differentiated services, including high definition voice and multiple media ones, has become compelling and taken on a sense of urgency. 

Indeed, it is being viewed strategically as a way for service providers to distinguish their services on the basis of Quality of Experience (QoE) from 3G and OTT voice apps. It is also seen as providing competitive advantage because of its ability to enable end users to seamlessly move from a voice call to a video call, or shift from one device to another in the midst of the conversation.  It is why interest in accelerating VoLTE deployments is so high. 

However, network transformations are not easy.  VoLTE deployment and operations is an interesting case in point.  It brings unique challenges for service providers related to policy control, charging and Diameter signaling control.  Steffen Paulus, Director of Product Marketing, Alcatel-Lucent has some interesting insights worth sharing on the need for integrated policy, charging and Diameter signaling in a virtualized solution, as the path forward for VoLTE success.  This is particularly relevant in light of Alcatel-Lucent’s recent launch of its End-to-End Voice over LTE (E2E VoLTE) solution that is an integral part of the Rapport multimedia real-time communications platform which has been architected specifically to me service provider and enterprise needs.

Details on New Zealand's Ultra-Broadband Effort

By Paula Bernier, TMC Executive Editor

New Zealand is a remote place, which may explain why most people know little more about it than that it served as the backdrop for the Lord of the Rings movies.

The now-concluded HBO series Flight of the Concords also had a lot of references to New Zealand, but it could be tough to discern which ones were real (I checked, and it seems there actually is a toothbrush fence) and which were created for comedy value.

In any case, there’s now a real and important effort going on in New Zealand that involves the creation of a nationwide ultra-broadband network. That state-of-the-art network will help New Zealand’s citizenry and businesses communicate with one another and the rest of the world, and to access existing and next generation information and applications. It’s also intended to make New Zealand a more important player on the world economic stage and to give the country a competitive edge over others in attracting business.

Cable MSOs can Create New Revenue Streams with Cloud-based Big Data and Analytics for SMBs

By: Mae Kowalke, TMCnet Contributor

Cable multiservice operators (MSOs) have embraced the need for broadband data, and with good reason. Broadband data demand is expected to grow by 560 percent over the next five years, according to a recent Bell Labs study, largely driven by demand for pay TV and video and cloud traffic generated from the proliferation of data centers.

Cable MSOs are doing well by their entertainment services bundled with residential broadband offers, but this revenue is under siege by the likes over over-the-top (OTT) video services such as Netflix and Apple. Hence, cable MSOs are constantly in search of new revenue opportunities.

One strong candidate for new revenue is commercial services for small and medium-sized business (SMBs). This area generated 10 percent of MSO revenue in 2014, according to Gilbert Marciano, CMO Strategic Marketing - Customer & Market Insight Senior Manager at Alcatel-Lucent, in a recent TechZine posting appropriately titled, Differentiate your SMB services with big data. In fact, it is noted that in the U.S. Comcast and Time Warner Cable together generated roughly $5.5 billion from the segment in 2013.

Optical Network Terminal (ONT) Provisioning Made Simple

By: Mae Kowalke, TMCnet Contributor

Fiber-to-the-home (FTTH) enables providers to deliver more bandwidth and better services to customers, but service provisioning can be a substantial headache since FTTH networks are shared and therefore the optical network terminal (ONT) location is not known. Not knowing the ONT location, currently operators must send a technician to the customer’s home to establish the right location and apply service provisioning.

Alcatel-Lucent understands this problem well, and it has taken steps to ease the pain of FTTH service provisioning by developing its ONT Easy Start solution.

Alcatel-Lucent Explains the Importance of CDC-F Optical Networks

By: Paula Bernier, TMC Executive Editor

Today’s technology now allows a single fiber strand to carry up to 17.6 terabits per second of traffic. That’s the equivalent of transmitting 88 Blu-ray discs in a second. This ultra-broadband capability, and the new software-defined networks that service providers are embracing, have important impacts on optical networks further upstream.

“…we need to stay in the light/photonic domain as long as possible in order to reduce the cost associated with repeatedly converting wavelength photonic signals to electrical,” notes Scott Larrigan, senior marketing manager of IPR&T product and solution marketing at Alcatel-Lucent, in a recent TechZine posting, CDC-F optical networks propel us forward, and in the podcast embedded below.

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