Next Generation Communications Blog

Why the Fax Isn't As Outdated As You Think

I wrote a blog about faxing a few months ago and got an overwhelming response. Got some comments via email and...

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Camera-Phone Opportunity Exists for Samsung

There exists an opportunity for a superior camera with 10x or greater zoom coupled with the traditional things we are used to...

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Tomorrow is Purchase Google Glass Day!

If you are a wearable tech fan, tomorrow is a big day as you will finally be able to (if you are...

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The Secret Value of VoLTE

By Ed Elkin, Director, IP Platforms Marketing, Alcatel-Lucent 

At Mobile World Congress, I discovered that many network providers still aren’t aware of the broader business values of voice over LTE (VoLTE).  Most knew it readily includes HD voice for clearer calls and reduced background noise, which lets you feel like you’re standing right next to the other person. Most didn’t realize that, in unexpected ways, VoLTE helps them earn more money and increase efficiency.

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How to Kill Shadow IT: Step One - Recognize that Resistance is Futile

By Bryan R. Davies, Senior Director of Enterprise Communications Marketing, Alcatel-Lucent

The first step in resolving any problem is to make sure you understand the core issues. So here’s the crucial question for shadow IT: What is the biggest challenge it presents for your IT department?

Holding back the flood?  

Today’s flood of mobile devices and cloud services is making shadow IT a bigger headache than ever before. But it’s nothing new. It started with the first enterprise employee who ever put an application in place without the knowledge or approval of IT staff.
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5 Tips to Get Out of a Sales Slump

Lots of sales professionals go through a sales slump. Nothing is closing. Depression or Panic ensues - or worse, Desperation, that...

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Less is Better than None: How WebRTC Helps Carriers

Almost everyone knows that telcos’ mobile voice and messaging revenue is declining. With 3G offering a mobile on-ramp to the Internet,...

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Best Practices for Improving Network Monitoring and Management

By Susan J. Campbell Network operators are more successful when their networks operate at peak performance levels. To ensure they can achieve such levels, proper network monitoring and management solutions must be in place. While such solutions can deliver value to the network operator, true optimization can be achieved through self organizing networks.

Alcatel-Lucent helps to drive self organizing networks (SON) through inter-cell interference coordination or ICIC. SON is standardized by the 3GPP and the Alcatel-Lucent implementation of the ICIC feature helps operators to maintain outstanding quality on their LTE network, without additional OPEX.

According to Bell Labs studies, ICIC offers the service provider specific benefits, including hand over failure that is reduced by 5 fold; increased throughput by up to 30 percent; and a performance increase in call setup.

As the entire licensed frequency band is available to all LTE cells of an operator, interference can be caused at the cell edge.





Integrated Social Media Strategies Can Help Enterprises Optimize Marketing and Customer Service Initiatives

In an effort to reach consumers on a more personal level, many thriving companies have begun launching social media campaigns. Unfortunately, the majority of these enterprises are only capable of connecting with customers on a department-by-department basis, often resulting in less than desired results.

How Can Enterprises Utilize Business Communication Solutions to Improve Their Bottom Line?

Using the Alcatel-Lucent OmniTouch 8400 Instant Communications Suite (ICS) and the Alcatel-Lucent OmniTouch 8600 My Instant Communicator, the Dynamic Enterprise gains access to consistent, robust and secure communications solutions.

The Move to LTE Helps Companies Meet their Wireless Demands

To show off the potential of LTE technology in the most demanding of circumstances, Alcatel-Lucent and the Texas Energy Network (TEN) recently announced that they will hold a live demonstration in New Mexico later this month.

Best Practices for Using an Intelligent Infrastructure to Simplify your Network

By Susan J. Campbell

The concepts of simplification and networks do not always mix, yet achieving a simplified approach in the network can deliver considerable benefits. The challenge is that the increase in telephony, video and business applications transported over a single enterprise network puts more pressure on the network and can even render it unavailable. If this happens, applications cannot run and business cannot be conducted in order to drive revenue.

Alcatel-Lucent understands these challenges and addresses them through the offering of high availability through networks resource and performance management. The company integrated availability in all of its IP networking products through redundant switches, power supplies and switching fabrics, network topologies, WiFi radio coverage, hot swappable modules and failsafe network address management.

Companies don't want fly-by-night fads when it comes to network simplification and an intelligent infrastructure.





Mashups and Web 2.0: Inventing a New Breed of Web Apps: COM 2.0

By David Sims

Few would deny that Web 2.0 has transformed the Internet. Users, formerly only consumers, are now involved in the creation process by producing and sharing content. And with the growing 2.0 environment, Alcatel-Lucent officials say, mash-ups have become a key factor of the Web success, "mixing existing services and content to build applications."   But, Alcatel-Lucent officials say, the current communication architectures "are not suited for the Web and its 2.0 aspects," namely ease of use, creation and sharing. And although many proprietary offerings coexist, "what is still missing is an open communication technology that could naturally be integrated into the Web 2.0's landscape and acknowledge users' preferences and capabilities."   Alcatel-Lucent recommends that communication features should be added to Web pages as simply as Google's Maps are for location information. "Additionally," they say, "publishing personal details such as address, e-mail or phone number is a concern for end-users, due to ever-growing concerns for privacy and security."   The challenge, then, as Alcatel-Lucent officials see it, is to build a communication technology that could be merged into the 2.0 environment and enable a new breed of Web applications.

New Alcatel-Lucent Book Outlines Opportunities in Intelligent Networks, Web 2.0

By Susan J. Campbell

To better understand how the emerging ecosystem of service providers, developers, advertisers consumers and business users can benefit from smarter platforms, time to check out the latest release from Alcatel-Lucent.

This innovative companies has published a new book, "The Shift: The Evolving Market, Players and Business Models in a 2.0 World," that focuses on the $100 billion market opportunity within the United States alone.  

The core message contained in this new publication is the rapid pace in which consumer technology is adopted and its impact on service providers, application developers, enterprises, content providers and handset manufacturers. Each one is scrambling to meet the increasing demand for bandwidth as all users want real-time access anywhere and from any device.

According to Allison Cerra, head of marketing for Alcatel-Lucent Americas, the book is written to specifically outline the additional value is added to the ecosystem when service providers make intelligent network capabilities available.

By adopting an approach where consumers have control over their experience, developers have access to enhanced capabilities and service providers can monetize their investments to fuel future innovation, everyone wins.









Utilizing Mobile Smartloading to Offload Peak-Time Bandwidth Demand

By Susan J. Campbell

How important is it to offer multi-screen services? Consumers want real-time access to information and entertainment through rich content delivery on a number of different devices. If their service provider cannot provide the same rich content on each device, they will look for one who can.

For those service providers seeking to launch successful multi-screen services, Alcatel-Lucent has the technical expertise and global experience to make it happen. This company can also provide the tools necessary to handle the bandwidth taxing services consumers want.



How Can You Reduce Network Costs by Migrating to an IP Infrastructure

By David Sims

For mobile operators, according to Alcatel-Lucent officials, "migrating from a tried and tested TDM environment to an all-IP network offers tremendous opportunities in terms of a lower cost base and a richer applications environment." But it also presents technical and operational challenges as well. Implementation strategies available to operators seeking to introduce new standards and IP capabilities in mobile networks need to consider IMS, EPC, LTE, or IP backhaul, as well as ways to increase service capability without compromising service and business continuity.  A full IP infrastructure provides greater network capacity and converged voice and data while reducing the cost of communicating. IP networks can support a host of user-friendly, customer-focused applications. Network costs are greatly reduced with an IP infrastructure as well. Alcatel-Lucent officials say the advantages include having a single infrastructure for voice and data, simplified management, reduced operational costs, a secure infrastructure and high availability. There's also the advantage of having a scalable, flexible deployment for wired and wireless networks and from access to core IP infrastructure, one which Alcatel-Lucent officials say is "easy to integrate with other vendor products through LAN Extension," and one that is "easy to integrate a wide variety of phone applications." And not overlooking the obvious, IP infrastructures allow you to take advantage of flexible, low-cost softphone options. Alcatel-Lucent's IP Transformation for Industry and Public Sector offering is designed to enable migration from standalone voice and data networks - often based on dated and expensive technologies - to a fully converged, state-of-the-art communications network. An integrated IP platform "supports enhanced applications like instant messaging, video, unified messaging and Internet for both fixed and mobile users," company officials say, adding that "this provides an open-standards platform for maximum scalability and interoperability."
 


What Role Should Service Providers Play in Cloud Computing?

By David Sims According to a recent white paper by Alcatel-Lucent, cloud computing is changing the way consumers and businesses purchase and use a wide range of computing capabilities. It also presents new business models for service providers to consider. "For decades, hardware and software have typically been installed at the end users' premises - and on individual computer devices," the paper finds, adding that "now cloud computing offers a different approach: Applications, platforms and infrastructure are available on demand by using the Internet to connect end users with online services." And although application and content providers were the first to become active in the cloud computing marketplace, the paper discovers "a growing number of network providers are now launching - or announcing - new cloud services." As an example, one Tier 1 operator now offers enterprise services in more than two dozen countries across the globe: "The offerings include on-demand virtualized infrastructure with service level agreements, rapid support and management of off-the-shelf applications." There are advantages to being a service provider when it comes to cloud computing, the paper concludes: Trusted relationships. Network providers assign dedicated teams to work with an enterprise throughout the lifecycle of a product or service, beginning with sales and continuing through after-sales service and support. These collaborations can provide the enterprise with greater control over purchasing processes and increased responsiveness to their unique needs, including 24/7 service support. Reliable operations that scale. While some application and content providers maintain services in a "perpetual preview" state (i.e., beta), network providers carry out extensive testing and certification processes before services are launched. Service level agreements with real impact. Network providers also offer truly "meaningful" service level agreements. That is, they are supported by clear metrics, regular performance monitoring - and financial penalties if the SLA standards are not met.
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