Next Generation Communications Blog

AirHopper: Even Air-Gap Networks are Not Secure

It’s a good time to be in the Cybersecurity business. Quite often, highly secure computers are disconnected from the outside world so...

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The era of the hardware-based media server is over -scaling software-based media servers

As the telecom world moves closer and closer to software- based infrastructure, many questions are being asked about scalability of these...

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Brochures

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10 Reasons Why Microsoft is Winning

With new CEO Satya Nadella at the helm, Microsoft is changing and into something it needs to be. A company embracing a...

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Recognizing the Similarities Between WebRTC and VoIP

Next week I’ll be giving a keynote at the WebRTC Conference and Expo V.  When I last gave a keynote at...

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Invisible is Good Design

The whole idea of being a technology provider is that you make the technology invisible to the customer. They just have...

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VDSL and Vectoring are Important Parts of Broadband Deployment

By: Wendy Zajack, Dir. Product Communications, Alcatel-Lucent

From original on Alcatel-Lucent corporate blog

A few months ago our home WiFi slowed to a crawl. At first we thought it was a temporary thing, but after my son ran a diagnostic there was a problem with our high-speed broadband.  

While the technician was fixing it, he mentioned that for an extra $10 a month we could get a faster plan.  Living in the US we already (in my opinion) pay enough for our monthly broadband package so I immediately said ‘no.’ But I told my kids that IF they wanted to pay for it … we would consider it.

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Mobile Payments Opening Up Huge Opportunities for Service Providers

By Ed Silverstein

An increasing number of network providers are adopting new business models and embracing open development. Such activities represent new strategies to accelerate application enablement and address the growing demand for applications across consumers and enterprises.

By efficiently enabling applications and collaborating with third parties in a more open manner, network providers can establish their place as value-added participants in the emerging application ecosystem. There is no “one-size fits all” approach for network providers to accomplish these objectives. Instead, network providers will need to consider, and possibly adopt, multiple business models to reap the full benefits of the application opportunity.


Operators Must Seize Key Vertical Market Opportunities

By Susan Campbell

As a service provider, you have endured a number of changes in the recent past. You no longer can survive by simply offering voice and messaging services and consumers want so much more. You have likely had to change your business model and align yourself with key partners in order to identify opportunities and leverage your assets in order to change directions in your strategy.

Within that new strategy is the need to align yourself with proven players so you can better address the opportunities within key vertical markets. One provider who is helping service providers across the globe to re-define their strategies and position themselves for sustainable revenue generation is Alcatel-Lucent.



Bridging 2G, 3G and 4G Network Capabilities via LTE

By Susan Campbell

Long Term Evolution (LTE) networks have gained much attention as of late, especially as network operators are scrambling to keep up with the data demands on their legacy networks. The bandwidth demands aren’t likely to reverse and those operators unable to keep up will soon learn how quickly customer churn can proliferate through all channels.

While the change to LTE can seem daunting and even scary, the good news is that such a transformation can solve a number of problems that the increase in demand has caused. At the same time, LTE can help to reduce the cost per megabit and build a service-aware infrastructure that will appeal to mobile broadband services.

This is much easier said than done, however.



Six Core Business Models for Application and Content Provider Collaboration

By Beecher Tuttle

For network providers competing in the current economic conditions, creating a business case for the enablement of third party applications can being a very trying task. With the fast-paced nature of today's application and content ecosystem, developing a strategic and financially-sound ACP program business case involves meticulous planning and research as well as a thorough knowledge of the variety of modeling options that are available.

In an attempt to offer network providers a better understanding of the number of potential business case options at their disposal, Alcatel Lucent recently performed wide-ranging economic analysis that goes through the pros and cons of each solution. While officials with the global telecommunications giant admit that each business model will need to be tailored to a network provider's specific situation, the article should give NPs a framework to make the best decision for them.

Alcatel-Lucent identified six core business models that represent the most common approaches for ACP collaboration.



ACPs' Growing Role in the Mobile Data Experience

By Beecher Tuttle


The telecommunications space has undergone some dramatic transformations over the last few years. Advances in web, mobile device and operating system technologies have raised users' expectations of the reliability and speed of a given network, and the quality of applications and content that is available through that network. This trend has created a new playing field where network providers that want to improve the overall user experience are being forced to build closer relationships with application and content developers.

In the past, network operators created massive barriers for developers to gain access to the provider deck, including grueling approval processes and the myriad of the devices that they were forced to support. However, some of the leading network providers have recently begun to understand the importance of creating strategic partnerships with developers to improve the overall experience of the end user.


Creating and Managing a Single Virtual Resource Pool to Simplify Staff Workflow

By Susan Campbell

A staff with a complicated workflow is costing your organization too much money. This is true whether you are operating a customer-centric contact center or a company that has outsourced its customer care. The operations of the customer service center are extending to other elements of the enterprise and transforming knowledge workers into on-demand experts. In taking this approach, innovative companies are leveraging their tools today to drive results tomorrow. These companies are creating and managing a single virtual resource pool to simplify staff workflow and deliver a better overall experience for all involved. 



How Can Service Providers Improve Service Delivery by Leveraging Application Enablers?

Image by noway via Flickr

By Susan J. Campbell

The industry is changing rapidly as users throughout the mobile service segment are demanding richer content and innovative applications on a number of different devices. The information they want must be delivered on any device at anytime and anywhere or the service provider runs the risk of chasing a customer to the nearest competitor.

To improve the delivery of service, which is a priority for any service provider expecting to thrive in a tight market, they must leverage application enablers. This is to ensure they can keep up with the current demand, deliver the solutions the consumer today wants, and create new and innovative solutions that will meet the demand over the long-term.



Service Providers Gain Edge with Multimedia Smartloading

Image via Wikipedia

By Ed Silverstein

As a leader in fixed and mobile broadband, Alcatel-Lucent can ensure users adopt an optimal approach for distributing media to consumers, focusing on business models that ensure the highest level of subscriber uptake.

In addition, Alcatel-Lucent has a clearly-articulated multimedia strategy. Alcatel-Lucent enables service providers to deliver a range of multimedia services — including live video, VoD and PVR content — to today’s connected devices, unlocking new revenue opportunities.

Expose Network Capabilities to Facilitate Innovation on a Smart Network

By Ed Silverstein

In a Web 2.0 world, explosive growth in demand "has created an environment dominated by third-party application and content providers," according to an analysis from Alcatel-Lucent. These ACPs, company officials say, "are not only delivering the applications and content generating the huge increase in traffic, but are also benefiting from the associated revenue." Mobile network providers want to take advantage of the money being generated. TMCnet's David Sims says that to meet end user expectations and get a piece of the new application and service revenue pie, a recent Alcatel-Lucent study found, "mobile network providers must find new ways to use their network assets to work with third-party partners." The Alcatel-Lucent Open API Service, company officials say, might be a way to accomplish this. The service provides a hosted, cross-carrier application mediation environment network providers can use to "expose valued network assets to multiple third-party partners to improve time-to-market with new applications and multimedia content for targeted end users." In other words, as a network provider, you'll stand out for the value you add, instead of being replaceable. Most any network providers can effectively manage relationships with one or two key third-party development partners.

Creating New Revenue Ecosystems by Leveraging M2M Generated Data

By Susan Campbell

In this new consumer-driven, technology-based environment, it is no longer enough to offer a single source service and expect it to satisfy your customers. Even if you still have the best customer service in the industry, you have to able to extend out your offerings to meet current demand or you will find customers will quickly tire of what you have to offer and move on to the next best thing. The key focus for you is to always be the next best thing so you can protect your base.

New revenue ecosystems can be created by leveraging M2M generated data. You already know that the demands on your bandwidth and network have exceeded your original intentions and current, flat-rate pricing and operator gross margins for data services are already becoming unsustainable.



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