Next Generation Communications Blog

Longview IoT Boosts Energy and Wireless Efficiency

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

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Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

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Huawei Places the World's First 5G VoNR Video Call

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

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IGEL Advances Future of Work

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

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Tata Communications and Cisco Collaborate on SD-WAN

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

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How to Win the 50-Year-Old China Trade War

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

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Extreme Elements Enables The Autonomous Enterprise

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

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Success Depends on the Customer Experience Transformation

By Susan J. Campbell

Data usage patterns clearly demonstrate that consumers today have a rapidly increasing appetite for advanced communications and multimedia capabilities. Emerging broadband and data services are fueling this appetite as they promise a new and better customer experience. The communications industry is feeling the pressure to deliver on this promise or lose market share.

A recent white paper by Alcatel-Lucent, Listen Up: Is Servicing Customers a Cost or An Investment?, explores this phenomenon. It has become clear that simply expanding the network to handle increased demand is not enough.



Give Me Captivating Conversation, Not Captive Communications

By Susan J. Campbell

The communication definition is rapidly changing with the increased use of SMS, video, MMS and social networking. It is vital that users have access to a better way to support highly mobile, multimedia lifestyles. All-IP networks are based on IMS architecture and provide the answer for more captivating conversations. Service providers can leverage unprecedented opportunity to reinvent communications for richer and totally new conversations.

Creating Success by Transforming Customer Experiences

By Mae Kowalke

Without customers, there would be no business.

Service providers know this implicitly, of course. But as the market gets even more competitive, the stakes are increasing to make sure every customer interaction results in a better customer experience.

Inspiring loyalty, generating opportunities and attracting new customers – they are all goals of services providers.

Internet of Things: Opportunities in Machine-to-Machine Communications

By Mae Kowalke

All signs point to continued growth in the machine-to-machine (M2M) communications sector. M2M, technologies that allow both wireless and wired systems to communicate with other devices of the same ability, helps companies be more efficient by automating tasks, but it also has applications in the consumer market.

In the language of M2M, devices capture events and relay that data through a network to an application, which translates the event into meaningful information. For example, in retail a sensor may be triggered when a particular item is out of stock, and someone who monitors inventory is alerted that the item needs reordering or refilling.

Accelerating the Positive Impact of Mobility in Developing Nations

By Beecher Tuttle

Widespread access to mobile communications is a well-known signifier of economic and social prosperity in the developing world. In fact, a recent study by the World Bank found that every 10 percent increase in mobile penetration correlates to a 1 percent increase in a developing country's gross domestic product (GDP).

Bell Labs, the research arm of telecom giant Alcatel-Lucent, believes that an appropriate mix of action and investment can accelerate the impact of mobility well beyond this model.

Research experts from Bell Labs and the World Economic Forum’s Telecommunications Industry Global Agenda Council recently conducted a series of studies that show how certain strategies can boost the impact that mobile communication services can have on a nation's GDP, by up to 36 percent.

Achieving LTE Transformation and Reduced OPEX through Wireless Network Optimization

By Mae Kowalke

Long term evolution (LTE) has emerged as the dominant technology for enabling 4G wireless broadband networks. The question for operators is no longer which technology revolution to join, but rather how to optimize their networks and reduce operating expenditures (OPEX) using LTE.

Focusing on network optimization is the key to successfully adopting LTE. With this lens, it is possible to create a migration strategy that addresses service level agreement (SLA) key performance indicators (KPIs) and other business concerns.

Enabling Enterprise Opportunities with Smart Sensors

By Mae Kowalke

In most industries, metrics of some sort are used to gauge the success of a particular endeavor. Often, sensors that measure things like humidity, pressure and temperature play a role in metrics. Enterprises and organizations in a myriad of fields, including healthcare, green building, supply chain and oil & gas use sensors to enhance their operations. 

Creating a Smart Grid Using Advanced Communications Technology

By Mae Kowalke

Increasingly, today’s consumers expect to be given choices in the goods and services they consume. This trend is spilling over into many areas, including the energy sector. As it does, utilities are compelled to provide real-time information that helps consumers make choices about how much energy they use, as well as where and when.

Smart communications technology is required to provide that real-time information.

Keeping Current with Technology Imperative to Quality, Profitability

By Ed Silverstein

Design and innovations are vital in response to the massive use of mobile broadband networks.

Consider the current trends. Mobile broadband network traffic is projected to double each year for the foreseeable future, according to a study from Tolaga Research.

The growth is being driven largely by the popularity of smartphones, new technology, standardization of software, and IP-based networks, according to information from Alcatel-Lucent.

Alcatel-Lucent Bell Labs, WEF-TIGAC Study: Increased Mobile Access can Accelerate GDP Growth in Developing Countries

By Peter Bernstein

Alcatel-Lucent Bell Labs on June 13 released a comprehensive white paper developed with support of the World Economic Forum’s Telecommunications Industry Global Agenda Council (WEF-TIGAC) entitled, Putting Broadband in the Palm of People's Hands. It is a fascinating read.

The report provides the supporting data on ALU’s initiatives in the area of helping developing countries deploy ubiquitous mobile networks that are environmentally friendly (while being energy efficient) which can act as economic and social accelerators with significant multiplier effects. ALU featured highlights of the study in its online publication Enriching Communications in a February 7 article, “Accelerating the Mobile Impact,” and an April 11 article, “Bringing Mobile Networking to the Masses,” emphasizing its partnerships and commitments to making promise reality.  

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