Next Generation Communications Blog

Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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When Does WebRTC Need a Media Server? Reason #6

In a recent blog about the current state of WebRTC, I mentioned that readers should check out an excellent white paper...

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Alcatel-Lucent Teams with HP to Deliver Truly Integrated Communications Solutions

Now, it is looking to leverage HP's expertise to reduce the complexity of the migration process for both service providers and enterprises, as they seek to create and deliver more efficient and truly integrated communications environments.

Alcatel-Lucent Provides Triple Play Capabilities for KDN

The latest provider to adopt Alcatel-Lucent's TPSDA is Kenya Data Networks (KDN), one of Africa's largest communications carriers, which is enhancing its service capabilities in 12 metro areas in Kenya to deliver higher quality and more reliable mobile, residential, and business services.

3G is Still Coming, but LTE is Already Here

After all, building out their networks is not an inexpensive venture, nor an easy one. So, for many new and growing operators, making the move to LTE networks makes sense now.

Network Operators Can't Forget Backhaul

Alcatel-Lucent has a long history as an end-to-end infrastructure vendor, and is driving the move to all-IP networks with its broad set of solutions, which includes its Mobile Evolution Transport Architecture (META), which integrates multiple transport technologies into a single end-to-end network architecture to accommodate the growth in network traffic for its customers.

Alcatel-Lucent Continues Fixed Broadband Growth

Not only is its growth and overall market share competitively notable, since it comes at the expense of Alcatel-Lucent's competition, but at a time when service providers are more cautious than ever with their investments, retaining the top position provides it increased leverage when the economy finally revives.

Next Generation Communications for Next Generation Resort

For Resorts World Sentosa (RWS), that partner is Alcatel-Lucent, which will design and deploy the advanced infrastructure that will support the resort's extensive needs, including a state of the art Unified Communications solution for staff and guests, as well as a contact center solution.

WiMAX or LTE, Alcatel-Lucent Says the Choice is Yours

So, while it's clear that various industry pundits and participants are staunchly in one corner or the other, network operators faced with the decision as to which 4G technology to choose can at least sleep peacefully, knowing that, in Alcatel-Lucent, they have a willing -- and more than capable -- partner whichever path they choose.

Multi-Screen, the Next Generation Unified Communications Experience

There's been much talk in the voice communication world about fixed/mobile convergence (FMC).  Though it comes with a variety of definitions, depending upon whom you ask, the basic theory revolves around seamless integration of fixed-line and mobile communications, such as the ability to move from a cellular network to a corporate IP PBX without dropping the call and having to reconnect, including the integration of corporate directories and other features from the PBX into the mobile device.  

On a broader level, it is really about enabling a multi-device communications experience, which has increasingly come into vogue with the proliferation of mobile devices over the past several years.  But, that's really only the beginning.

 

The future of communications providers really lies in their ability to extend all forms of communications and multimedia content to multiple devices, such as the television monitor, the desktop, and the mobile device to deliver a true multi-screen experience.

 

As multimedia fixed and mobile service bundles grow in popularity, service providers are constantly seeking for the next great application or service, and subscribers are constantly asking for new capabilities, often around the integration of these services across multiple devices.  Of course, service providers should be keen on taking advantage of this trend because the ability to access services across multiple devices creates a highly sticky experience. 

 

When Microsoft launched its unified communications experience back in October of 2007, the idea was to provide the ability to access communications services on anywhere, at any time, on any device.  That same basic concept is what Alcatel-Lucent's multi-screen experience delivers.  For service providers, it allows them to deliver personalized services that heighten the user experience.  For the subscriber, it enables moving between locations and devices with the ability to access their content on any of them.  Alcatel-Lucent calls it a "Networkme," or "Network to the power of Me" experience. 

Next Generation Self-Sustainable Wireless Networking

Despite the incredible innovation in the communications space, both wireline and wireless, and the rapid growth of broadband access in areas that have, until recently, been without that luxury, there are still large populations across the globe that have limited or no access.   

Alcatel-Lucent, with its Bell Labs facilities, however, is looking to respond to the need for broadband access in remote and otherwise inaccessible areas.  Specifically, the company has launched what it says is the first alternative energy laboratory and pilot site in the world targeting the telecom industry in its Bell Labs site in Villarceaux, France, part of it Alternative Energy program.

 

Through this program, Alcatel-Lucent hopes to drive broadband access into rural areas, even those that fall outside commercial power grids, by developing energy-autonomous and efficient -- green -- wireless networking technologies that will help network operators overcome obstacles to providing broadband access.

 

The facility includes a wireless base station, powered by a hybrid system comprising solar panes and wind turbines -- as such it creates a power source independent of the power grid.  Researchers are also studying the potential use of other alternative energy sources, including fuel cells and bio-fuels.

 

"The site offers Alcatel-Lucent and its customers and its industrial, institutional, and academic partners, the ability to analyze, test and validate the solutions proposed by the dynamic, but fragmented, alternative energy sector," said Rich Garafola, director of Sustainable Power solutions at Alcatel-Lucent.  "It is also a center for people within the company and outside to discuss and try out new ideas to bring the world of telecoms and that of alternative energy closer together."

Mobile Operators Have to Get Personal

Knowing that, it is incumbent upon network operators to not only ensure their networks are capable of delivering their existing offerings, but to also ensure their viability into the foreseeable future. Which is why many, including Verizon Wireless, are already looking at deploying LTE (Long Term Evolution) technologies as a way of mapping out their network growth plans.

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