Next Generation Communications Blog

IBM, Mitel, Wearable Tech round out Latest ITEXPO News

Its been an amazing ITEXPO so far - wow. In case you missed some of the happenings from day 1, here are...

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3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company...

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Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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Alcatel-Lucent Turns Focus to Green IT, Launches Eco-Sustainability Site

To supports its global eco-sustainability campaign, Alcatel-Lucent has recently launched its new Eco-sustainability Web site, which details its corporate mission to promote environmentally aware communications technology across the globe.

Competition vs. Collaboration: Strategies for New Revenue Generation

The idea is that working in tandem with other industry experts facilitates more rapid development of products that will be more widely available, more reliable, and more cost effective to develop. In addition, market acceptance is increased due to the collaborative nature of the product(s) - there is less hesitation resulting from the perception of single-vendor bias.

What is the impact of new IP applications on wireless networks?

Depending on the specific applications and their automatic or manual refresh sequences, and the nework dormancy timer (the maximum time before a connection is automatically deactivated after non-usage), and, of course, download speeds, a recent Alcatel-Lucent white paper describers how different variations on a single application can result in significant differences in transmission loads and the number of signaling events in a one-hour actual RF airtime span.

Top Attributes of an Enterprise Network Transformation Partner

It's no surprise that enterprises today that are looking to improve operational efficiency and increase customer satisfaction are relying more and more on a hosted model solution. 
  As voice and data networks remain critical tools for companies to grow revenue and satisfy customers, businesses have an increasing need to outsource the management of the technology to equipment vendors and manage service providers   After all, partnering with communications solution providers is a good choice to help lead enterprises to next generation networks.   Experts at Alcatel-Lucent said the benefits of working with managed service providers that have the right experience to manage and transform enterprise voice and data networks give enterprises strategic advantages in today's marketplace. To maintain a competitive edge, enterprises must evolve their networks to take advantage of the various capabilities being introduced and supported around the world, the company said.   "Network transformation can lead to altered network topologies that align with the structure of the applications, services and business processes that are also evolving within the enterprise," Bruce Rowland, a consultant with Alcatel-Lucent, wrote in a company white paper. "The impact of these transformations typically spans significant improvements in costs, reliability, security, manageability and performance."   Such transformations include WAN optimization, the switch to VoIP and unified communication, enterprise security refresh, a contact center refresh and the move toward a wireless enterprise.   But how do enterprises ensure they are making the right network transformation? By teaming up with the right partner, a critical component to a company's success. Alcatel-Lucent outlined the following characteristics companies would find in an ideal partner:   • Works directly with the chief information officer • Manages external IT partners and suppliers • Understands enterprise network technology • Understand enterprise communications • Understand voice and data carriers, both fixed and mobile • Understands carrier equipment and networks of the carriers • Experienced working in a multi-vendor environment • Has no vested interest in the enterprise's other expense streams • Experienced in management • Experienced in transformation   But no matter whether companies choose a system integrator, network service provider or network equipment manufacturer for a partner, the process requires a thorough examination of the potential partner's experience, references and position in the marketplace, Alcatel-Lucent said.   "With a single network outsourcing partner, the enterprise can build a powerful relationship that will reduce costs and improve service while allowing it to concentrate on products and customers.

Speeding Evolution to Stay Competitive - The Right Blend of Network Bandwidth and Speed During LTE Migration

These days, seeing young consumers with high-tech gadgets like an iPhone or other smart phone device with Internet capabilities, is pretty common.  As the desire for those very devices increases, so does the demand for increased bandwidth-intensive services.

 

And because consumers' usage patterns keep evolving, wireless operators need to develop a new strategy to support various multimedia offerings at a lower cost.

Top 10 Ways to 'Free Your Network' and Successfully Work with Third Parties

Telco interest in working with third-party service providers and developers is growing fast, and with good reason.   In the 15 years since the Internet became a global phenomenon, there has been an intense growth in the number of services that customers are able to access through their telecommunications connection, most of which have been created and supplied by third parties.   Network providers basically today have two choices - a) to be providers of only a small number of mostly commoditized services, b) or to work with third parties to add value to the customer's overall experience of using Internet and Web services.   The shift to third-party services is accelerating as more software platforms are making it easier build and upload new ideas to the Web's expanding community of users. Look no further than Facebook to realize the wide range of ways in which open platforms are being used to leverage businesses and expose them to greater opportunities.

Leveraging Multi-industry Ecosystems to Speed Service Innovation

ABI Research predicts that Verizon Wireless, for example, will spend close to $30 billion on spectrum and infrastructure, and while LTE technology will present Verizon and other operators with significant reductions in operating costs, they will still need to find new revenue streams support their business models to compete effectively.

Using Ecosystems to Drive New Revenue and Innovation

In a next generation communications environment, it becomes almost impossible to achieve high levels of success with the former. The need to accommodate to accommodate different means of access and devices and to maintain viable financial models by making services adaptable to multiple user types means providers must facilitate interaction with other companies as they seek to develop and introduce new services.

Using Multimedia Content Management Solutions to Drive New Revenue While Increasing QoE

The evolution of networks, content, applications, and devices, combined with user's understanding of the capabilities available to them and their new expectations that result from this enlightenment make it critical for providers to be able to leverage flexible service delivery and management infrastructures.

Driving Innovation Through Multi-Industry Ecosystems

Indeed, ecosystems provide an opportunity for businesses that would have had little cause to work together under traditional business models, to generate added value for the members of a growing number of ecosystems as well as their end users.

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