Next Generation Communications Blog

IBM, Mitel, Wearable Tech round out Latest ITEXPO News

Its been an amazing ITEXPO so far - wow. In case you missed some of the happenings from day 1, here are...

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3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company...

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Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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Build a Brand Experience that Engages Young Consumers

By Daisy Su, Senior Strategic Marketing Manager, Corporate Marketing, Alcatel-Lucent (@daisysu)

I’ve received a lot of questions from mobile operators, who are asking about mobile data growth and how it’s related to the youth market — meaning consumers from the age of 18 to 25 or sometimes 18 to 22. The mobile operators’ own research shows that the youth segment is valuable — and influences adult segments. The Business Case for Youth section of the Mobile Youth Report also says: “The youth market is worth $1 trillion dollars. Youth drive high-end smartphone markets. Youth have the highest lifetime value of all customers.” As a result, mobile operators around the world are taking notice of young consumers, and some are investing in a new youth brand to attract that segment. 

Shared Data Plans: A Tool for Attracting and Retaining Subscribers

Alcatel-Lucent’s Rich Crowe opens a new chapter of the Six Degrees of Mobile Data Plan Innovation blog series by examining consumer interest in shared data plans.

Shared data plans have become popular with mobile operators. Today, 19 of the world’s 25 largest mobile operators by subscriber base size[1] offer data-sharing options. Many others are following suit and offering subscribers the ability to connect several users or devices to the same pool of mobile data.

For operators, the addition of shared data plans is about clearing new paths to market expansion, subscriber stickiness and bottom-line growth. But what do mobile consumers think of shared data? What factors make them more or less likely to embrace it? And what impact does it have on whether they stick with a mobile operator?

How to Kill Shadow IT: Step Two - Make It Completely Unnecessary

By Bryan R. Davies, Senior Director of Enterprise Communications Marketing, Alcatel-Lucent

In my first blog in this series, I discussed the reasons enterprise employees are bypassing the IT department when they purchase business software. Most shadow IT users would put it this way: “That’s what I have to do to get my job done efficiently.” In many respects, that short summary goes right to the heart of the matter.

But I’d like to push a little deeper now and examine the place where shadow IT begins – the point where enterprise employees start believing it’s a necessary option. What’s the crucial factor there? Cumbersome processes with long delays? Inferior or out-of-date tools? Or could it involve how those employees are perceived and treated?

We Ask the Experts: How Can VoLTE Outperform Circuit-switched Services?

By Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

This second blog in our series begins a discussion of the most basic, yet crucial voice over LTE (VoLTE) question: How can you make sure your 4G voice service works as well — if not better — than familiar 3G wireless services. Your subscribers’ expectations are high now, as VoLTE services are launched on a larger scale. And they’re looking for carrier-grade quality.

To satisfy these expectations (and reap all the benefits of VoLTE), you need to start with a new way of thinking about service deployment. According to the VoLTE experts I’ve talked to, that means developing an end-to-end strategy. Then, ideally, carrying out your plan with the help of a cross-functional team.

We Ask The Experts: A Blog Series on Real-World VoLTE Deployments

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

The reasons for deploying voice over LTE (VoLTE) are simple and straightforward. The service delivers better voice quality, boosts efficiency and opens up a wider world of revenue opportunities. But the process of deploying VoLTE is more intricate. And it involves unique considerations that are still unfamiliar to many wireless network providers.

That’s why we’re launching a new blog series, based on my interviews with our VoLTE experts. Each blog will offer key lessons and tips to help your VoLTE deployment proceed smoothly and successfully. These insights come straight from our team’s experience with leading VoLTE deployments in North America.

The Secret Value of VoLTE -- Helping Enterprises Cut the Cord

By Ed Elkin, Director, IP Platforms Marketing, Alcatel-Lucent 

Businesses are always looking for new and better ways to reduce costs and boost productivity.  For decades, they’ve relied on customer premise systems that are increasingly inflexible and costly for today’s needs.  Now, voice over LTE (VoLTE) and cloud changes that old scenario, enabling the enterprise CIO to implement a mobile-first strategy that includes an ever-changing application mixture.  It gives enterprises a way to cut costs dramatically for employees who are on the move — while setting the stage to enhance all employees’ productivity.

This opportunity is a generational shift for Enterprises and Service Providers.  I’ll discuss the mobile aspect in this blog — the second in my three-part series on the value of VoLTE.  You should also check out Bryan Davies’ blog series to hear his ideas on how you can meet the changing needs of the enterprise.

The Secret Value of VoLTE

By Ed Elkin, Director, IP Platforms Marketing, Alcatel-Lucent 

At Mobile World Congress, I discovered that many network providers still aren’t aware of the broader business values of voice over LTE (VoLTE).  Most knew it readily includes HD voice for clearer calls and reduced background noise, which lets you feel like you’re standing right next to the other person. Most didn’t realize that, in unexpected ways, VoLTE helps them earn more money and increase efficiency.

How to Kill Shadow IT: Step One - Recognize that Resistance is Futile

By Bryan R. Davies, Senior Director of Enterprise Communications Marketing, Alcatel-Lucent

The first step in resolving any problem is to make sure you understand the core issues. So here’s the crucial question for shadow IT: What is the biggest challenge it presents for your IT department?

Holding back the flood?  

Today’s flood of mobile devices and cloud services is making shadow IT a bigger headache than ever before. But it’s nothing new. It started with the first enterprise employee who ever put an application in place without the knowledge or approval of IT staff.

Agile Optical Networking Breaks Speed Records and Meets Customer Demands

Mae Kowalke, TMCnet Contributor

With adequate bandwidth and network speeds now a cornerstone of life for both businesses and consumers, optical transport is increasingly becoming a key solution for network operators.

The market for optical network equipment is expected to reach $15 billion by 2018, according to research firm, Dell’Oro. Optical transport of the 100G variety is expected to make up 80 percent of that demand.

Communications Industry Researchers (CIR) also recently released a report predicting that the market for 400G will hit $528 million by 2019, and the market for supporting optical components and silicon devices will reach $195 million that year.

Clearly, optical networking matters. It is easy to see why when looking at the recent achievements of Alcatel-Lucent’s agile optical networking technologies.

Metro Transport Networks in Trouble?

Mae Kowalke, TMCnet Contributor

Spoiler alert: The added capacity of 100G-capable transport systems will not be enough to meet the coming demand within Metro Transport Networks.

First, there are numbers that have service providers worried. A recent Bell Labs study showed that metro traffic will grow by more than 560 percent by 2017, twice the growth of backbone network traffic. The biggest drivers will be video and cloud traffic. Bell Labs also predicts that while 57 percent of network traffic terminated in the metro back in 2012, by 2017 a full 75 percent of traffic will terminate within metro networks.



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