Next Generation Communications Blog

LifeTalk

IP/MPLS Enables Robust Public Safety Capabilities for Calgary

By Mae Kowalke, TMCnet Contributor

This is the third in a series of blogs that have taken a look at natural disaster communications and how public safety organizations around the world a leveraging next generation communications to better prepare and respond to emergencies.

In this final installment, the focus is on the Canadian city of Calgary which had catastrophic flooding in June. But it also got lucky.

That’s because just as the worst flooding in the history of the city was overflowing the riverbanks and flooding downtown, taking down infrastructure as it went, Calgary was testing its new, next-generation IP/MPLS-based network infrastructure.

As its infrastructure was endangered by the flooding, the city’s IT team was able to move over to this new system and start the migration of 50 remote locations in a matter of hours, preserving its essential communications needed to deal with the flooding and preserve business continuity.

Social Media Increasingly Plays a Big Role in Public Safety

By Mae Kowalke, TMCnet Contributor

Middle Eastern revolutions and national ad campaigns are not the only situations that benefit from social media. Natural disaster communications also can be greatly helped by effectively harnessing the opportunities of social media.

“Communication reliability depends upon how we engage through the media, and new media is the conduit through which we negotiate those relationships,” noted Marya L. Doerfel Ph.D., an associate professor at Rutgers University who focuses on natural disaster communications in a recent Alcatel-Lucent LifeTalk article, Social Media, Relationships Boost Emergency Communications

Next Generation Public Safety Communications is a High Priority for Houston

By Mae Kowalke, TMCnet Contributor

It might be an understatement to say that Harris County in Texas takes its public safety first-responder communications seriously.

The county, which encompasses the fourth largest city in the United States, Houston, also is home to the country’s petrochemical industry. The county also is no stranger to natural disasters.  Hurricanes are common for the area, and big one named Hurricane Ike ripped through the region in 2008. In fact, Hurricane Ike was the third most costly storm in U.S. history, and $60 million has gone toward the recovery effort with another $100 million committed for the future.

As a result, natural disaster communications for enabling not just fast response during a crisis but also for preparations and dealing with the aftermath has been recognized as a top priority. The county believes that to best protect its citizens and give first-responders the capabilities they need to work in a high-performance manners is to have a communications network that is second to none. A next generation public safety communications network is the one thing they know they cannot do without when a natural disaster strikes.

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