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Creating New Revenue Ecosystems by Leveraging M2M Generated Data

By Susan CampbellIn this new consumer-driven, technology-based environment, it is no longer enough to offer a single source service and expect it to satisfy your customers. Even if you still have the best customer service in the industry, you have...

Best Practices for Network Operators to Strengthen Relationships with ACPs

By Susan J. CampbellThe environment for the network operator is changing as consumer demands are changing. Relationships with application content providers (ACPs) are morphing from distant functionality to arm's-length collaboration to drive value in the market. It is essential for...

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