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Seven Steps to Assess Eco-Impact of ICT

By Susan J. Campbell

As much as we have come to rely on communications technologies to stay connected and streamline business processes, those providing the access must still pay attention to the impact on the environment. Eco-sustainability in fact is emerging not just as an issue of being a good corporate neighbor, but as important for being a preferred provider of products and services.  This is why it has become important that the telecommunications industry use a uniform protocol for measuring the eco-impact of its services and networks.

A recent Alcatel-Lucent TechZine article, Seven Steps to Greater Green House Gas Awareness in ICT, explored this topic. It highlights the new global standards designed to create a unified approach to the measurement of green house gas emissions. Focus is on current life cycle assessment tools such as those developed by Alcatel-Lucent (ALU) which can be employed by ICT vendors, particularly the telecom ones, for estimating the eco-impact of services and/or networks in a meaningful and actionable way.

No 'One-Size-Fits-All' Path to Improving the Customer Experience

By Erin Harrison 

In this day in age, no matter what business you are in, the customer is king.

As we touched on last week (and commands further attention), European telecom operators are not cutting it when it comes to delivering a stellar – or even an adequate – customer experience. This weakened Quality of Experience (QoE) tendency is forcing tech-savvy consumers to side with the company that is most responsive to their communications needs and not necessarily the one that offers a specific kind of service.

Typically consumers base their requirements on the strength, speed and coverage of their network, the depth and breadth of their product and services portfolio and, least of all, price. But this is the case no longer.

A recent study conducted in EMEA by European Communications – the results of which appear in a recent special edition, “Customer Experience” – found overwhelmingly that telecom operators are losing their edge when it comes to QoE. Alarmingly, only17 percent of operators say they have a 360-degree view of their customers.

Coherent Technology Enables the Seamless Upgrade to 100 Gb/s

Susan J. Campbell

The demand for data consumption and rich multimedia interactions is driving the call for 100 Gb/s. Fortunately, coherent technology in high-performance electro-optics engines enable the cost and performance benefits of such transmissions to be viable commercially. 

A recent Alcatel-Lucent TechZine article by Sam Bucci, Vice President and General Manager, Terrestrial Optics, entitled, Coherent Technology: Making 100 Gb/s Viable, focused on how fiber impairments can decrease the performance and quality of the data transmission as speeds increase. It made a compelling case that such impairment can be overcome with coherent technology which ensures performance and cost benefits are optimized.

Together We Can Go Far: Alcatel-Lucent's ng Connect Program Drives Innovation for New Communications Technology Concepts

By Mae Kowlke

Thanks to significant advances in broadband communication technology in the past few years, people from many industries and disciplines are coming up with some pretty innovative ways to work, play and do business. These often-disparate innovations represent growing opportunity for even greater changes, and greater rewards, if devices, applications and infrastructures were more effectively brought together.

With that vision in mind, Alcatel-Lucent (ALU) founded the ng Connect Program, intended to create an end-to-end ecosystem for rapidly delivering next generation services and applications, by combining the resources of industry, business and academic leaders. Enterprises, consumers and service providers all stand to benefit.

The ng Connect Program rightly claims that, “The opportunity is unprecedented. “  It has eight main goals:

Sao Paulo Policia Militar Improves Video Surveillance, Saves Money with LTE

By Mae Kowalke

 

Video surveillance is one technology that law enforcement officials increasingly rely on use to protect public safety. But, traditional hardwired systems are expensive, time-consuming to set up, and often produce unreliable results.

As an alternative, agencies in the U.S. and elsewhere are turning to 4G LTE (Long Term Evolution) networks for the creation, deployment and expansion of sophisticated video surveillance networks.   

A good example is Polícia de Estado de So Paulo (São Paulo State Military Police)—the agency charged with crime prevention, order maintenance, traffic control, and firefighting in Brazil’s most populous state.  As highlighted in a recent article in the Alcatel-Lucent (ALU) e-zine LifeTalk, it has been experimenting with an ALU supplied LTE network.

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