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How to Kill Shadow IT: Step Three - Kill It with Kindness

By: Bryan R. Davies, Senior Director of Enterprise Communications Marketing, Alcatel-Lucent

In my second blog in this series, I discussed how you can regain control when enterprise IT users defect to self-service IT. In a nutshell, they’re looking for faster, easier ways to get their hands on tools that boost productivity. 

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So your solution starts with a simple concept. Think of these users as valuable customers. Then provide a superior offer. Of course, to succeed with this new approach, you’ll need a framework for agility. In this blog, we’ll look at three reasons why this framework is important for your enterprise, as well as individual IT users.

THE SECRET VALUE OF VoLTE - WHAT'S IN IT FOR CONSUMERS

By: Ed Elkin, Director, IP Platforms Marketing, Alcatel-Lucent 

Today’s consumers want faster mobile broadband, and lots of it. That’s the dominant fact shaping Mobile Service Providers’ competitive strategies. So let’s look at what you can offer these valuable subscribers with voice over LTE (VoLTE).

Chinese City Ensures its Railways Provide Superior Service by Leveraging Next Gen Communications

By Mae Kowalke, TMCnet Contributor

Railways came into their own several hundred years ago thanks to England. But today, modern railways are being pioneered by China, which has plunged headlong into railway development as part of its rapid growth and evolution as an emerging superpower. And, as part of the deployment of its extensive next generation railroad network, Chinese railway operators are relying on dynamic next generation communications networks, to assure operational excellence and provide passengers a high-quality user experience.

When China began work on its new metro network in the city of Xi’an, home to the famous terracotta army, it wanted to ensure that it had both a cutting edge rail communications network for its operations and complete wireless coverage in stations for its passengers.

The Apple Loophole: iOS 7 Upgrade Impacts on Mobile Networks

By Patrick Tan, General Manager, Network Intelligence, Alcatel-Lucent

Note: Originally posted in Alcatel-Lucent Analytics Beat blog

Similar to previous iOS updates, over 50% of Apple device users upgraded their device to iOS 7 within 2-3 days of its release, 30% upgrading within the first day.  Apple made improvements to their software release process to ensure mobile networks are protected from these techno-hungry iPhone users. Specifically, the notification announcing availability of the new iOS is staggered over a few days to help spread out the signaling load.  They also implemented a “no-greater than 100 MB app size” policy which restricts apps over that size from downloading over mobile networks.  And Apple’s iOS 7 update came with a mandatory WiFi-based upgrade path. 

So, quiet day on mobile networks on September 18th?  Not quite – iOS 7 update came with a hidden cost to mobile operators.  But, only systems correlating signaling, volume, applications and device data – down to the iOS version – could detect these trends. 

In this blog, we report on Apple iOS update trends discovered using the Alcatel-Lucent 9900 WNG on mobile networks worldwide.

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