Next Generation Communications Blog

Frost & Sullivan tag

Drill down on Frost & Sullivan search:

2 result(s) displayed for Frost & Sullivan (1 - 2 of 2):

How to Kill Shadow IT: Step One - Recognize that Resistance is Futile

By Bryan R. Davies, Senior Director of Enterprise Communications Marketing, Alcatel-Lucent

The first step in resolving any problem is to make sure you understand the core issues. So here’s the crucial question for shadow IT: What is the biggest challenge it presents for your IT department?

Holding back the flood?  

Today’s flood of mobile devices and cloud services is making shadow IT a bigger headache than ever before. But it’s nothing new. It started with the first enterprise employee who ever put an application in place without the knowledge or approval of IT staff.

Alcatel-Lucent Gaining Contact Center Market Share

Recognition by third-party analysts, like Frost & Sullivan will only serve to enhance its presence. In fact, Alcatel-Lucent has already made significant strides: Frost has named it the EMEA Inbound Contact Routing Systems Market Penetration Leader for 2009, signifying Alcatel-Lucent's growth in the market. Specifically, the award is given to the vendor that has gained the most market share in the past two to three years.
Featured Events