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6 result(s) displayed for Gartner (1 - 6 of 6):

How to Kill Shadow IT: Step Three - Kill It with Kindness

By: Bryan R. Davies, Senior Director of Enterprise Communications Marketing, Alcatel-Lucent

In my second blog in this series, I discussed how you can regain control when enterprise IT users defect to self-service IT. In a nutshell, they’re looking for faster, easier ways to get their hands on tools that boost productivity. 

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So your solution starts with a simple concept. Think of these users as valuable customers. Then provide a superior offer. Of course, to succeed with this new approach, you’ll need a framework for agility. In this blog, we’ll look at three reasons why this framework is important for your enterprise, as well as individual IT users.

Most Mobile Traffic Happens In-Building, and Operators Need to Beef Up Their Support

By: Mae Kowalke, TMCnet Contributor

Most mobile traffic is consumed indoors, and operators need to get a better grip on serving this market since it is a huge one.

Roughly 80 percent of mobile traffic is now consumed in-building, according to a recent Gartner study, whether mobile bandwidth is consumed in a public space, a shopping mall, or at the office. The total market for in-building services is estimated to be $4.3 billion currently, according to ABI research, and it is expected to grow to $8.5 billion by 2019.

Business leaders recognize the need, too; 72 percent of businesses are interested in enterprise cells that can boost performance on their premises. An Alcatel-Lucent infographic tells the tale.

Most Mobile Traffic Happens In-Building, and Operators Need to Beef Up Their Support

By: Mae Kowalke, TMCnet Contributor

Most mobile traffic is consumed indoors, and operators need to get a better grip on serving this market since it is a huge one.

Roughly 80 percent of mobile traffic is now consumed in-building, according to a recent Gartner study, whether mobile bandwidth is consumed in a public space, a shopping mall, or at the office. The total market for in-building services is estimated to be $4.3 billion currently, according to ABI research, and it is expected to grow to $8.5 billion by 2019.

Business leaders recognize the need, too; 72 percent of businesses are interested in enterprise cells that can boost performance on their premises. An Alcatel-Lucent infographic tells the tale.

How to Kill Shadow IT: Step One - Recognize that Resistance is Futile

By Bryan R. Davies, Senior Director of Enterprise Communications Marketing, Alcatel-Lucent

The first step in resolving any problem is to make sure you understand the core issues. So here’s the crucial question for shadow IT: What is the biggest challenge it presents for your IT department?

Holding back the flood?  

Today’s flood of mobile devices and cloud services is making shadow IT a bigger headache than ever before. But it’s nothing new. It started with the first enterprise employee who ever put an application in place without the knowledge or approval of IT staff.

ALU Earns Spot in Leaders Quadrant

Alcatel-Lucent has been placed in the leaders quadrant of the recently published Gartner, report "Magic Quadrant for Contact Center Infrastructure, Worldwide." According to the report, "Gartner defines contact center infrastructure as the products (equipment, software and services) needed to operate call...

ALU: Leaders in Gartner's Magic Quadrant

Alcatel-Lucent has been placed in the leaders' quadrant of the recently published Gartner "Magic Quadrant for Corporate Telephony." The Gartner Magic Quadrant is a graphical representation of a marketplace at and for a specific time period, depicting Gartner's analysis of how...
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