Next Generation Communications Blog

Shadow IT tag

Drill down on Shadow IT search:

2 result(s) displayed for Shadow IT (1 - 2 of 2):

How to Kill Shadow IT: Step Two - Make It Completely Unnecessary

By Bryan R. Davies, Senior Director of Enterprise Communications Marketing, Alcatel-Lucent

In my first blog in this series, I discussed the reasons enterprise employees are bypassing the IT department when they purchase business software. Most shadow IT users would put it this way: “That’s what I have to do to get my job done efficiently.” In many respects, that short summary goes right to the heart of the matter.

But I’d like to push a little deeper now and examine the place where shadow IT begins – the point where enterprise employees start believing it’s a necessary option. What’s the crucial factor there? Cumbersome processes with long delays? Inferior or out-of-date tools? Or could it involve how those employees are perceived and treated?

How to Kill Shadow IT: Step One - Recognize that Resistance is Futile

By Bryan R. Davies, Senior Director of Enterprise Communications Marketing, Alcatel-Lucent

The first step in resolving any problem is to make sure you understand the core issues. So here’s the crucial question for shadow IT: What is the biggest challenge it presents for your IT department?

Holding back the flood?  

Today’s flood of mobile devices and cloud services is making shadow IT a bigger headache than ever before. But it’s nothing new. It started with the first enterprise employee who ever put an application in place without the knowledge or approval of IT staff.

Featured Events