Next Generation Communications Blog

UC tag

Drill down on UC search:

4 result(s) displayed for UC (1 - 4 of 4):

Getting Past the Dark Side of Unified Communications in Large Enterprises

By: Mae Kowalke, TMCnet Contributor

I often write about the virtues of unified communications, but a downside to UC also is emerging for large enterprises.

One of the big promises of UC was consolidating a range of disparate communications technologies and bringing them together both for a single communications experience, and also for easier deployment. Yet, the downside of this consolidation has been perhaps an over-reliance on a single vendor solution. This concentration in a single UC vendor it is limiting the ability of enterprises to adopt the latest technology as it emerges, instead having to wait on their provider or record.

With one vendor providing the entire communications technology, an inconsistency in quality also is emerging, suggests a recent blog post by Brendan Ziolo, Head of Large Enterprise Marketing, Alcatel-Lucent, 5 reasons unified communications is hurting large enterprises.

Analytics, Visibility are Key for Service Providers in Addressing the Connected Home

By Paula Bernier, TMC Executive Editor

Churn can be a costly problem for service providers, particularly when it gets up into the high double-digit percentages. And that’s exactly what can happen when customers are less than satisfied with their communications services. In fact, it has been estimated that churn is 89 percent for subscribers who have a poor customer experience.

But there is an answer.

Together We Can Go Far: Alcatel-Lucent's ng Connect Program Drives Innovation for New Communications Technology Concepts

By Mae Kowlke

Thanks to significant advances in broadband communication technology in the past few years, people from many industries and disciplines are coming up with some pretty innovative ways to work, play and do business. These often-disparate innovations represent growing opportunity for even greater changes, and greater rewards, if devices, applications and infrastructures were more effectively brought together.

With that vision in mind, Alcatel-Lucent (ALU) founded the ng Connect Program, intended to create an end-to-end ecosystem for rapidly delivering next generation services and applications, by combining the resources of industry, business and academic leaders. Enterprises, consumers and service providers all stand to benefit.

The ng Connect Program rightly claims that, “The opportunity is unprecedented. “  It has eight main goals:

How Network Providers Fit in the Mobile Advertising Value Chain

By Susan J. Campbell Mobile advertising is exploding as a whole new way to reach consumers with more personalized content and allow network providers to establish a new, sustainable business model. As this is a whole new world, it can be...
Featured Events