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Creating New Revenue Ecosystems by Leveraging M2M Generated Data

By Susan CampbellIn this new consumer-driven, technology-based environment, it is no longer enough to offer a single source service and expect it to satisfy your customers. Even if you still have the best customer service in the industry, you have...

What Role Should Service Providers Play in Cloud Computing?

By David SimsAccording to a recent white paper by Alcatel-Lucent, cloud computing is changing the way consumers and businesses purchase and use a wide range of computing capabilities. It also presents new business models for service providers to consider."For decades,...
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