Next Generation Communications Blog

Web 2.0

Address Legacy Network Phase-out While Developing Solutions from Embedded Network Assets

Such investment is also the only path to being able to support end user demands for more interactive broadband services, including multimedia services, as well as tighter integration between telecom and other media.

Which Web 2.0 Services End Users Want and Are Willing to Pay For

The key for service providers is being able to identify the services that will be most attractive, and for which users will be able to pay.

Create an Optimal Partner Ecosystem for Delivering New Services and Applications

This understanding of how to leverage third parties is a key component of Alcatel-Lucent's application enablement vision, which includes network evolution to a high leverage network, and collaboration with the application developer community - and, ultimately, managing the integration of new applications in the network environment and identifying ways to effectively monetize those relationships.

Monetizing Web 2.0

So, now that Stage One is well underway, with the user community deeply into the process of integrating Web 2.0 capabilities into their daily routines, the question becomes, how can businesses monetize Web 2.0? How can they join the broadband economy?

Service Provider Strategies for a Recession and Beyond

Using the latest network technologies from Alcatel-Lucent, network providers are able to build and optimize their networks to seamlessly deliver more services, more reliably, with greater flexibility leveraging converged access technologies and dynamic bandwidth allocation to increase operational efficiency, lower costs, and reduce carbon footprint.

Alcatel-Lucent's touchatag Cited for Innovation in RFID Space

Now, five months later, a renewed focus on the product has earned touchatag a 2009 Best Products and Services Award from Network Products Guide. The award is a testament to Alcatel-Lucent's success in being able to adapt its solutions to meet evolving market needs in a next generation communications environment.

Multi-Screen, the Next Generation Unified Communications Experience

There's been much talk in the voice communication world about fixed/mobile convergence (FMC).  Though it comes with a variety of definitions, depending upon whom you ask, the basic theory revolves around seamless integration of fixed-line and mobile communications, such as the ability to move from a cellular network to a corporate IP PBX without dropping the call and having to reconnect, including the integration of corporate directories and other features from the PBX into the mobile device.  

On a broader level, it is really about enabling a multi-device communications experience, which has increasingly come into vogue with the proliferation of mobile devices over the past several years.  But, that's really only the beginning.

 

The future of communications providers really lies in their ability to extend all forms of communications and multimedia content to multiple devices, such as the television monitor, the desktop, and the mobile device to deliver a true multi-screen experience.

 

As multimedia fixed and mobile service bundles grow in popularity, service providers are constantly seeking for the next great application or service, and subscribers are constantly asking for new capabilities, often around the integration of these services across multiple devices.  Of course, service providers should be keen on taking advantage of this trend because the ability to access services across multiple devices creates a highly sticky experience. 

 

When Microsoft launched its unified communications experience back in October of 2007, the idea was to provide the ability to access communications services on anywhere, at any time, on any device.  That same basic concept is what Alcatel-Lucent's multi-screen experience delivers.  For service providers, it allows them to deliver personalized services that heighten the user experience.  For the subscriber, it enables moving between locations and devices with the ability to access their content on any of them.  Alcatel-Lucent calls it a "Networkme," or "Network to the power of Me" experience. 

Rich Tehrani: ng Connect Interview

Rich Tehrani has an interesting recent blog post titled, ng Connect Improves the User Experience, in which he publishes an interview he conducted with Chris Carfagnini, Director of Emerging Technology & Media for Alcatel-Lucent.   Presented here, is Rich's entry in its entirety. For more insights from Rich Tehrani, please visit his Communications and Technology blog.  
  ng Connect Improves the User Experience Device and service convergence continues to accelerate and as it does, the complexity involved in creating new products and services increases. A counter to the trend of increasing complexity is the new multi-industry ng Connect Program, founded by Alcatel-Lucent which is establishing a rich and diverse ecosystem of infrastructure, device, content and applications for both mobile and fixed broadband networks including 4G, LTE, GPON and other ultra high bandwidth technologies.   The group accelerates the deployment of new devices and services by helping to determine interoperability across industries such as automotive, entertainment, wireless and consumer electronics. The value proposition for members include access to research, reduced development costs and a first mover advantage across markets. For carriers there is the increased use of broadband, reduced OPEX and churn and accelerated time to market.   For consumers the benefits include better integration of disparate entertainment systems, a higher level of value for devices which are part of this initiative, enhanced payment options and perhaps lower cost for a variety of next-gen services and devices.   The interview is below.   What is the ultimate goal of the ng Connect Program? The primary goal is to facilitate improved end user experiences on all forms of ultra high bandwidth broadband connections.

Citizen Media Project Results

Alcatel-Lucent is part of a group of companies that presented the findings of a Europe-wide research project that evaluated ways in which average citizens could become engaged in the creation and development of innovative online applications. Addressing the boom in new user-generated digital content and the new digital formats with which they are shared, the partners investigated in particular the role that the Internet and television play in creating social networks and how these media can influence people's daily lives and foster social change.   The Citizen Media study spanned almost three years and tracked how thousands of non-professionals (those with no prior ICT experience or Internet usage) invented and developed socially-beneficial applications.   In the end, participants from Germany, The Netherlands, Belgium, Austria, and Norway created a diverse series of applications that were deemed to deliver some social benefit.   The sociologists and engineers who made up the Citizen Media research team were led by Michiel Pelt of Alcatel-Lucent's Bell Labs in Antwerp who noted, "This is technology upside down. The advantage of working with living labs is that by observing and working with end-users who are designing, developing and deploying their ideas we can quickly turn these inventions into socially relevant innovations that have value to them. Innovations that are built with customers have a higher probability of sustainable market adoption so this type of Open Innovation really pays off."   To view videos, content, etc., feel free to visit the Citizen Media Web site.

Alcatel-Lucent: Some Thoughts on Rich Communications Manager

Alcatel-Lucent recently launched its 5155 Rich Communications Manager -- a solution that essentially provides a Web framework to bring together messaging, network address book, and other services with seamless interoperation.   Its WebDesk interoperates with other Alcatel-Lucent offerings, such as the 5100 Converged Messaging System, the 5410 XDMS Network Address Book, and the 5110 SMSC, company officials say. Importantly, especially in this slower economy, the solution's standards-based interfaces can be integrated with other network elements to provide converged and unified messaging.   The solution was chosen "Most Innovative Mobile Application" at the Andrew Seybold Choice Awards.   Alcatel-Lucent officials say the solution is designed to allow mobile and wireline end users to retrieve, view, respond, and forward video, photos and text from a Web portal that also integrates address books between user devices.   TMCnet had a chance to put some questions about the new product to Ray Colbert, Alcatel-Lucent's director of Rich Communication marketing strategy.
Alcatel-Lucent has put a lot of thought into streamlining communications and saving costs for businesses, and in addition, has paid attention to end users' habits and the rising popularity of social networking tools such as Facebook and Twitter.   Colbert's comments bear that out, as he told TMCnet in the interview that Alcatel-Lucent understands that the Web is where innovation is happening now.
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