I dabble in Twitter. I find it very challenging to plow through my various inboxes, blogs, clients, LinkedIn, and to find time to Twit as well. It's just too much noise. (So is doing anything by Committee. By Committee through email is the Worst Way to Do Anything!)
Lately, people (like Pistachio) have been putting on information on how to use Twitter for business. I think in an Enterprise it works or with distributed groups it works, but in small business it's just a way to feel connected - which i swhat communications is all about any way.
John Jantsch at Duct Tape Marketing had this in his latest newsletter: "I put together my "Beginner's Guide to Using Twitter for Business" and offer here to all as a gift. This is not the definitive guide to all things twitter, this is a nice, simple, practical road map to show you how to start using twitter to reach some of your business and marketing objectives." That's one source.
Then there is this presentation, "Explaining the Impact of Twitter, Friendfeed and Social Media 2.0", which does a good job of explaining how the conversations have flowed, but whether it is blogging, commenting, email, etc. it is especially bulletin board like messaging. People (like this presenter), suggest that Twitter is Interacting much like text messaging. I beg to differ. Texting is a quick way to converse with one person, who will likely reply in some form - text, call, email. Twitter is mainly one-way. It's not a conversation - or at least I'm not experiencing it.
In a collaboration effort it could replace IM, especial for folks without IM. And the history portion is good for this. But how much proprietary info do you want to put on Twitter?
So how are you using Twitter? Following or being Followed? (you can follow me at twitter.com/radinfo )