Cisco is Jabbering

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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Cisco is Jabbering

In 2007, Cisco integrated Jabber components into its conferencing platform. Today, Cisco buys Jabber, "an open-source IM and presence protocol used by Google Talk and Gizmo, for an undisclosed sum".  On our panel at IT Expo, The Role of Apps in VoIP, we talked about Gen Y not liking to talk on the phone. My conclusion is that you will need to incorporate XMPP and XML to enable chat, instant messaging, SMS messaging to IP phone - all to communicate with employees, customers, vendors - without talking on a phone.

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