Qwest decreased the compensation to its channel program by about 10%, which one master agent said was "bad, but it could have been a lot worse." The big kicker is the provision that agents can no longer get paid for renewing contracts, unless they were the original agent. That destroys some call center based agents, who will now be looking to flip that database to other carriers. Meanwhile, SkyWi sues Qwest for racketeering.
On a Qwest for Less Comp
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