Discussing the economy on telecom sales today in some parts of the South, I was led to the following: Bell-Head versus Net-Head. What, you ask. Another way to ask it is Why can some folks sell TDM/POTS/PRI and why can some people sell VoIP?
VoIP is just an application, like UC, voicemail, and conferencing. That's Net-Head thinking. It's just eye pee!
VoIP is an unreliable step-sister to POTS. That's Bell-Head talk.
According to one client, voicemail-to-email is the killer feature for VoIP. But there's the question: What motivates a businesses to move to VoIP? It's not price; it's Productivity.
How do you sell VoIP? Not like you sell POTS or PRI. It isn't the same. TDM is all plug-n-play in a similar way. VoIP requires a consultative approach.
IP is possibility. There are no rules in IP. It's not black and white. (That's what drives the Bell-heads crazy!)
If you want to sell VoIP, you have to be a Net-Head. It's all about the possibility.
VoIP is just an application, like UC, voicemail, and conferencing. That's Net-Head thinking. It's just eye pee!
VoIP is an unreliable step-sister to POTS. That's Bell-Head talk.
According to one client, voicemail-to-email is the killer feature for VoIP. But there's the question: What motivates a businesses to move to VoIP? It's not price; it's Productivity.
How do you sell VoIP? Not like you sell POTS or PRI. It isn't the same. TDM is all plug-n-play in a similar way. VoIP requires a consultative approach.
- What are you doing with your PBX?
- Where are your offices, your people?
- What do you do with the phone system?
- What do you WANT to do with the phone system?
- Do you need a mash-up?
IP is possibility. There are no rules in IP. It's not black and white. (That's what drives the Bell-heads crazy!)
If you want to sell VoIP, you have to be a Net-Head. It's all about the possibility.
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I am selling VoIP as an applaciton to boost my clients' productivity & FLEXIBILITY.
For example, there are no area code or LATA issues. Just communication between people that interact on a daily basis.
Internet down? well, you can set rules up so that either you can have all calls go to a call center or your cell, or just VM and then the VM will be emailed to you. You can then listen to it via you cell or computer.
A well deployed VoIP system can run circles around anything that a regular PSTN system can deliver today.
Gabriel