Starting in April, any accounts that fall out of contract will no longer receive a commission from Embarq. So you will need to stay on top of your contract re-casting.
It's a PITA because not every carrier pays for re-casts. But ILEC's are funny and this one will be CenturyTel soon, so who knows what that will lead to.
You should be using CRM any way to track your sales activity as well as when contracts renew. (I have gotten really lax at this myself).
Want a free CRM? Zoho has up to 3 users free, plus Zoho Business is free too. Let me know if you are giving it a shot.
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